HP Jetdirect Print Servers - Administrator Guide

ENWW Troubleshooting the HP Jetdirect Print Server 202
Corrective Actions
● Re-orient the printer or HP Jetdirect wireless print server. In
general, having the print server pointed toward the Access Point
or wireless PC will improve reception and performance.
● Reduce or remove sources of interference. Metallic objects can
absorb or attenuate radio signals, and devices such as microwave
ovens and cordless phones operate using similar radio
frequencies.
● Reduce the distance between the printer and the Access Point or
wireless PC. This can be accomplished by:
■ moving the printer
■ moving the Access Point or wireless PC
■ adding an additional Access Point (Infrastructure mode only)
● Elevate the Access Point’s antenna. In most office environments,
elevating the Access Point’s antenna will improve the range and
performance of all wireless devices.
● Add an external antenna to the HP Jetdirect wireless print server
(if it supports one). In most office environments, elevating the
print server’s external antenna will improve its range and
performance.