HP PCL/PJL reference - Printer Job Language Technical Reference Addendum

146 Chapter 4 PJL status codes ENWW
LaserJet 4000 / 5000 series jam messages (44xyy)
This category contains unsolicited status error messages that relate to jams (for the HP LaserJet
4000 and 5000 series printers only). The messages are in the format 44xyy, where x is the
number of sheets in the printer, and yy is the location of the jammed sheet.
Table 34. HP LaserJet 4000 and 5000 series jam messages
x Description
0 – 9 Number of jammed sheets
Table 35. Jam location codes for HP LaserJet 4000 and 5000 series jam messages
yy Jam location
00 Paper jam in unknown location
01 Paper jam in the paper input area
02 Paper jam in the paper output area (may need to
open rear door of printer)
03 Paper jam underneath the top cover. Remove toner
cartridge to clear.
04 Paper jam in the duplexer
05 Paper jam in the duplex front cover area
06 Paper jam in the face down output area
07 Paper jam in the front door area
08 Paper jam in the left door area
09 Paper jam in the right door area
10 Paper jam in the transfer belt area
11 Paper jam in the fuser area
12 Paper jam in the top bin area
13 Paper jam in the tray 1 area
14 Paper jam in the tray x area
15 Paper jam in the paper path
16 Paper jam in the duplex path
17 Paper jam in the top cover area
18 Paper jam in the open door
19 Paper jam in the lower right door area
20 Paper jam in the upper left door area