HP Color LaserJet 4550 printer family - Software Technical Reference

Appendix A: Job Status and Alerts
HP Color LaserJet 4550 Software Technical Reference 159
that was selected when the window was last closed. If the previously selected panel is no
longer present (because it has been deleted), then the first job panel in the list will be
selected. If no job panels exist, then the Options panel will be selected as a last-case
default.
When the window is open, there are three types of events that can cause the program to
display a different panel:
1. The user manually selects a different panel by clicking on a different icon.
2. Another job has an alert condition and that type of alert is enabled.
3. Another job has an alert condition and the current panel corresponds to a completed
job.
In the case of event number one, the Job Status window will display the panel
corresponding to the icon that was clicked by the user. In the case of events two and
three, the window will display the panel for the triggering job. If none of these events
occur, the panel currently being displayed will remain in the display indefinitely.
When a completed job is no longer selected, its icon will remain in the icon list for 10
seconds. This delay allows the user to quickly check the status of other jobs without
losing a completed job (say, one that failed with a peculiar error message). However, if
the completed job remains unselected for 10 seconds, it will be deleted from the icon list.
When the Job Status and Alerts window is closed, the rules are a little bit simpler. The
closed Job Status and Alerts window (even though it's not visible) will select a new panel
when:
1. the system tray icon changes
2. the selected panel is a completed job and has been for 10 seconds
In the first case, the new panel that is selected would be the triggering job. In the second
case, the selected panel would be deleted and the top job would be selected. Closing the
Job Status and Alerts window when the selected panel is a completed job will delete that
job panel immediately--no 10-second timer is used in this case.
Printer status panel
The printer status feature has a generic printer icon and a title that matches the particular printer
whose status is being monitored. If there is more than one printer configured, each printer will be
represented by a separate printer status icon in the icon list (one status icon per printer icon in the
Printers folder, except for unsupported drivers). Selecting a printer status icon causes the right
side of the window to display the printer status panel.
The printer status panel has five browser navigation buttons positioned over a browser window
element which is used to display web pages either supplied by the printer or created locally from
current status information. The five navigation buttons are designated as follows (from left to
right):
• Back: If the user clicks on a hyperlink within a displayed page, clicking the Back button will
return to the previous page. The repeatedly clicking the Back button will take the user back to
the main printer status page, after which it will no longer have an effect.
• Forward: Think of this button as an "Undo" for the Back button. Clicking it has no effect
unless the Back button was clicked recently.
• Refresh: Refreshes the contents of the page. If the page is served by a printer's embedded
web server, then a request is made to reload that page. If the page is synthesized from the
bidi status returned by a printer, then that status is updated and the page recreated and
redisplayed.
• Home: This button reloads the main page for the selected printer--it has nothing to do with
the Home page that may be configured for Internet Explorer.