HP Color LaserJet 4550 printer family - Software Technical Reference

Appendix A: Job Status and Alerts
HP Color LaserJet 4550 Software Technical Reference 161
The second alert option, labeled "your document has finished printing," will notify the user if any
job completes successfully. Failed jobs are covered under the "your document cannot complete
due to an error" option, and there is no alert option that covers canceled jobs.
The Refresh Rate options specify the intervals at which the printer and spooler are queried over
the network for updated job status information. The default setting for the Refresh Rate is the
center unlabeled detent, halfway between Less Often and More Often.
The three labeled refresh rate settings are accompanied by a notice that appears below the slider
control. The notices are intended to warn the user about the trade-offs between network
performance and responsiveness of the status window. When the Never selection is active, the
notice will inform the user that no status monitoring will be performed on the selected printer. If
the current scope control is set to All Printers, the notice will state that the whole status
monitoring system is now disabled. When in this state, the obvious way to turn it back on is to
drag the slider control off of the Never setting.
The following table shows the text of the notice messages for the four unique settings that
produce them.
Refresh Rate Setting Notice Message Text
More Often
This setting will give you the most timely status updates, but
may have a negative impact on network performance.
Less Often
This setting has minimal impact on network traffic, but
document alerts may be delayed by several minutes.
Never (one printer)
This setting disables status monitoring for all documents sent to
the printer printername.
Never (all printers) This setting disables all document status monitoring.
System tray icon
In the system tray, an icon will represent only the most significant status conditions. This icon serves as
an abbreviated status indicator when the Job Status and Alerts window is not open. It also serves as a
control point for interacting with the status process.
The system tray icon provides access to the status functions in the following ways:
• Its icon represents the worst status of all jobs being monitored. That is, if three jobs are being
monitored, and two of them are proceeding nicely but the third is blocked because of a paper jam, the
icon will show the red Stop image to signal the error condition. The tray icons will be similar to (but
smaller than) some of the status icons, plus there will be an Idle icon that will just show a printer when
there is no job status to report.
• A double-click on the icon with the left mouse button will cause the Job Status and Alerts window to
display if it is not already visible.
• A single left-click or right-click on the icon will present a context menu with the following items:
• Open: opens the Job Status and Alerts window as if the user had double-clicked on the icon. It's
bold to show the default (recommended) option.
• Options: opens the Job Status and Alerts window and automatically selects the Options panel
• Exit: presents a confirmation dialog, then terminates the Job Status and Alerts app
When the Exit... item is selected from the context menu, a dialog box appears.