HP Color LaserJet 4550 printer family - Software Technical Reference

Appendix A: Job Status and Alerts
HP Color LaserJet 4550 Software Technical Reference 179
Problem Solution(s) Description of Solution(s)
I don’t want Job Status
and Alerts to track job
status or show device
status for a specific
printer, but I want to see
the device status for that
printer.
Select the Options Icon,
and then select the Next
button so that the
Refresh Rate option is
displayed in the right
panel. Select the specific
printer in the For list, and
then move the slider to
the far left, pointing at
Never.
Setting the refresh rate option to
Never will disable print job
tracking for the specific printer,
but it will still allow the user to
select the printer icon to get
device status.
In the event that the administrator
has hidden the refresh rate option
and the user cannot see this
option complete the following
steps:
1. Choose the Start, Run menu
and type in notepad.
2. When notepad opens, choose
the File, Open menu and
browse to the windows
directory, and select the file
HPSTATUS.INI.
3. In the HPSTATUS.INI file,
locate the [refreshrate] section,
and create a new entry with
the exact name of the printer
and set it equal to 0.
4. Save the file and exit notepad
5. The change will take effect for
the next print job.
The entry would look something
like this:
[refreshrate]
HP LaserJet 8150 Series PCL6=0
When I renamed my
printer, Job Status and
Alerts didn’t detect the
changes.
Job Status and Alerts
may not update the
printer list immediately,
and a shutdown of Job
Status and Alerts and
restart of Job Status and
Alerts is needed.
In version 1.01 of Job Status and
Alerts, it typically will not update
the name of the printer, or even
remove the old printer name.
To fix this problem, right click on
the Job Status and Alerts system
tray icon, and choose exit. Then
choose the Start | Run menu and
type in hpstatus to reload status.
It will then pick up the printer
changes and display the renamed
printer.