HP Color LaserJet 4550 printer family - Software Technical Reference

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HP Color LaserJet 4550 Software Technical Reference 186
Issue: The Job Status and Alerts utility will not be included
on the in-box software CD or the Web at product introduction.
This utility will be provided on the in-box CD and the Web at
a later date.
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Printer
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Issue:
The paper jam error codes have changed to be compatible across
multiple LaserJet printers.
Description:
13.XX PAPER JAM
alternates with
CHECK ALL REAR DOORS
or
CHECK MIDDLE FRONT DRAWER
or
CHECK FRONT DUPLEX DRAWER
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The 13.XX paper jam error codes are listed below:
4500 XX 4550 XX Description
------- ------- ---------------------------------
0 1 Paper jam in paper feed area
1 5 Paper jam in fusing unit area
2 6 Paper jam in fusing unit area
3 10 Paper jam in reversing area
4 11 Paper jam in reversing area
5 12 Paper jam in path to duplexer area
6 13 Paper jam in path to duplexer area
7 20 Paper jam in paper path area
8 21 Door open jam
9 23 Unexpected media type
10 24 Unexpected media type
11 25 Unexpected media type
12 2 Paper jam in paper feed area
For more information on troubleshooting paper jams, go to the
Color LaserJet 4550 website at:
http://www.hp.com/support/lj4550_solve_a_problem
and click on the topic for how to clear a paper jam
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