HP Color LaserJet 4550 printer family - Software Technical Reference

Purpose and scope
HP Color LaserJet 4550 Software Technical Reference 7
HP Color LaserJet 4550/4550N/4550DN/4550HDN Software
Technical Reference
Purpose and scope
This technical reference provides information about and troubleshooting tips for the software of the HP
Color LaserJet 4550/4550N/4550DN/4550HDN Printer series. The following information is included in this
technical reference:
• Driver and platform Descriptions with system modifications
• Procedures for installing and removing HP Color LaserJet 4550/4550N/4550DN/4550HDN software
components
• Descriptions of problems that might arise while using the printer and known solutions to those
problems
• Descriptions of known software bugs and workarounds
• Each printer model is slightly different, as explained below. The system software is written to
accommodate these differences:
• The HP Color LaserJet 4550 printer is the base model. It is PCL and PS ready, includes 64 MB RAM
and features Memory Enhancement Technology (MEt). Memory can expand to 192 MB.
• The HP Color LaserJet 4550N Printer is similar to the base model. In addition to the base model, it
includes an HP Jet Direct Card, and can expand memory to 192 MB.
• The HP Color LaserJet 4550DN Printer is similar to the 4550N. IN addition to the 4550N, it includes
128 MB of RAM, the HP LaserJet Duplex Printing Accessory and the HP 500-Sheet Paper Feeder.
• The HP Color LaserJet 4550HDN Printer is the same as the 4550DN with the addition of the HP
LaserJet Hard Drive Accessory.
This reference is prepared in an electronic format to serve as a quick reference tool for Customer Care
Center (CCC) agents, support engineers, system administrators, MIS personnel, Help desks, and HP
Color LaserJet 4550/4550N/4550DN/4550HDN end users.
Software description
The printer comes with software and installers for Windows, Windows NT, and Macintosh systems. The
OS/2 system is supported but is available only through Internet download. For particular information
about a system’s installer, drivers, and components, locate the section that corresponds to that system.
Platforms (operating systems) supported
The following systems support a full-feature configuration of the HP printer software, which includes HP
PCL 5c, HP PCL 6 and PS drivers:
• Windows 2000
• Windows 95, Windows 98, and Windows Millennium
• Windows NT Workstation 4.0
• Windows 2000
• IBM OS/2 2.0 or greater
The following systems support a limited configuration of the HP printer software, which includes HP PCL
5c and PS drivers:
• Windows 3.1x (includes Windows 3.1)