HP PCL/PJL reference (PCL 5 Printer Language) - Technical Reference Manual Part II

EN Customer Support-1
Customer Support
Support services are available to help you in case you have a
question about your HP LaserJet printer. Following are some
places to turn for this support.
Help From Your Organization
If you organization has many HP printers, the best source of
assistance may be within your own company. Many organizations
designate central support personnel to help when you have any
problems with your computer system or when you need
consumable items such as toner cartridges or paper. These
support personnel, in turn, can call special resources within HP
when necessary.
Help From Your Dealer
If you purchased your printer from an HP dealer or system
vendor, your dealer is the best source of assistance. Your
salesperson should be familiar with your needs, equipment,
configuration and software and should be able to provide you
with the information you need. Your dealer can also access
special support resources and programs within HP. Contact your
dealer for details on available support options.
Help from HP
The CompuServe HP Forum
The HP Forum on CompuServe is a fast and easy way to get
drivers and updated application notes for HP LaserJet printers.
As soon as printer drivers and notes are available, they are
uploaded to HP Forum for instant access by CompuServe
members.