HP PCL/PJL reference (PCL 5 Printer Language) - Technical Reference Manual Part II

Customer Support-2 EN
If you are not a member of CompuServe, but would like to join, call
CompuServe at 1-800-848-8199 (operator #51) and take advantage
of the Free Introductory Membership, which includes:
z A $15 introductory usage credit to CompuServe.
z A private User ID number and Password.
z A complimentary subscription to CompuServe’s monthly
publication, CompuServe Magazine.
HP Distribution
Software drivers and application notes are also available through HP
Distribution by calling at 303-353-7650 (materials are mailed at no
charge).
HP FIRST Faxback support
Hewlett-Packard has installed a "faxback" service called HP FIRST
(Fax Information Retrieval Support Technology). A wealth of
information on HP peripherals, including the full line of HP LaserJet
printers, is available to anyone with access to a group 3 fax machine.
The phone number for the HP FIRST service is:
208-344-4809
HP’s Personal Peripherals Assist Line
If your organization’s support personnel or your dealer are unable to
answer your question, Hewlett-Packard has a Personal Peripherals
Assist Line available to you. It is available from 7 AM to 6 PM
(Mountain Standard Time), Monday, Tuesday, Thursday, and Friday,
and 7 AM to 4 PM (MST) Wednesday.
[phone]
Before you call the Personal Peripherals Assist Line, do the following:
1 Check the "Troubleshooting Checklist" section of your printer
User’s Manual.
2 Use the printer’s control panel to print self-test, if possible.
3 Check with you software vendor for help if you suspect a software
problem.