HP Color LaserJet CP6015 Series - User Guide

Envelopes jam or will not feed in the product .................................................................. 234
Output is curled or wrinkled ............................................................................................. 234
Product will not duplex or duplexes incorrectly ................................................................ 235
Understand lights on the formatter ................................................................................................... 236
HP Jetdirect LEDs ........................................................................................................... 236
Heartbeat LED ................................................................................................................. 236
Solve image quality problems .......................................................................................................... 237
Example print quality problems ........................................................................................ 237
Repetitive defects ruler .................................................................................................... 237
Overhead transparency defects ....................................................................................... 239
Print quality problems associated with the environment .................................................. 239
Print quality problems associated with jams .................................................................... 239
Optimize and improve image quality ................................................................................ 239
Use supported paper ....................................................................................... 240
Calibrate the product ....................................................................................... 240
Specify the correct paper type ........................................................................ 240
Clean the fuser ................................................................................................ 241
Respond to control panel error messages ...................................................... 242
Clean the registration second transfer assembly ........................... 243
Use manual print modes ................................................................................. 245
Print-quality-troubleshooting pages ................................................................. 246
Performance problems ..................................................................................................................... 247
Solve network connectivity problems ............................................................................................... 248
Solve network printing problems ...................................................................................... 248
Verify communication over the network ........................................................................... 249
Product software problems ............................................................................................................... 250
Solve common Macintosh problems ................................................................................................ 251
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 256
Order directly from HP ..................................................................................................... 256
Order through service or support providers ..................................................................... 256
Order directly through the embedded Web server (for printers that are connected to a
network) ........................................................................................................................... 256
Order directly through the HP Easy Printer Care software .............................................. 256
Part numbers .................................................................................................................................... 257
Accessories ..................................................................................................................... 257
Print cartridges ................................................................................................................. 257
Image drums .................................................................................................................... 257
Maintenance kits .............................................................................................................. 257
Memory ............................................................................................................................ 258
Cables and interfaces ...................................................................................................... 258
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