HP Color LaserJet CP6015 Series - User Guide

Control panel message Description Recommended action
13.JJ.NT JAM IN TRAY 1 A jam has occurred in Tray 1. 1. Clear all paper from Tray 1.
2. Press the checkmark button
.
13.JJ.NT JAM IN TRAY <X> A jam has occurred in the indicated tray. 1. Open the indicated tray.
2. Clear all paper.
3. Press the checkmark button
.
13.JJ.NT TRANSFER AND FUSER JAM A jam has occurred inside the right door in the
transfer or fuser area.
CAUTION: The fuser can be hot while the
product is in use. Wait for the fuser to cool
before handling it.
1. Open the right door.
2. Open the transfer-access panel and
clear all paper found.
3. Remove the fuser and clear all paper
found.
4. Reinstall fuser and close transfer
access panel.
5. Close the right door.
13.JJ.NT TRANSFER AREA JAM A jam has occurred inside the right door in the
image transfer area.
1. Open the right door.
2. Open the transfer-access panel.
3. Clear all paper found.
4. Close the transfer-access panel.
5. Close the right door.
20 INSUFFICIENT MEMORY
To continue press
(Checkmark
button)
The product received more data than can fit
in the available memory. You might have tried
to transfer too many macros, soft fonts, or
complex graphics.
22 EIO X BUFFER OVERFLOW
To continue press
(Checkmark
button)
Too much data was sent to the EIO card in
the specified slot (x). An incorrect
communications protocol might be in use.
Press the checkmark button to print the
transferred data. (Some data might be lost.)
Check the host configuration. If this message
persists, contact an HP-authorized service or
support provider. (See the HP support flyer,
or go to
www.hp.com/support/cljcp6015.)
22 EMBEDDED I/O BUFFER OVERFLOW
To continue press
(Checkmark
button)
Too much data was sent to the embedded
HP Jetdirect print server.
Press the checkmark button to print the
transferred data. (Some data might be lost.)
Check the host configuration. If this message
persists, contact an HP-authorized service or
support provider. (See the HP support flyer,
or go to
www.hp.com/support/cljcp6015.)
22 USB I/O BUFFER OVERFLOW
To continue press
(Checkmark
button)
The product's USB buffer has overflowed. Press the checkmark button
to print the
transferred data. (Some data might be lost.)
Check the host configuration. If this message
persists, contact an HP-authorized service or
support provider. (See the HP support flyer,
or go to
www.hp.com/support/cljcp6015.)
Table 12-1 Control-panel messages (continued)
182 Chapter 12 Solve problems ENWW
Press the checkmark button to print the
transferred data (some data might be lost),
and then simplify the print job.