HP StoreEver Command View for Tape Libraries (CVTL) v. 3.7 and Interface Manager Firmware v I274 Release Notes

Command View for Tape Libraries indicates that TapeAssure is disabled or not collecting
for some libraries
Symptom: EML and ESL E-Series Tape Libraries shipped before November 2007 may require a RAM
upgrade in order to be TapeAssure capable. Without sufficient RAM on the Interface Manager card,
TapeAssure will be disabled
Workaround: A customer-installable RAM upgrade can be ordered as HP part number 464581-001
from the HP Parts Store (http://www.hp.com/buy/parts) or PartSurfer (http://partsurfer.hp.com). After
replacing the part using the included instructions, remove and re-add the library on the Command
View for Tape Libraries Launcher screen
Found in version: 2.50
A drive reboot fails when initiated from Command View for Tape Libraries or the Interface
Manager command line interface
Symptom: After initiating a drive reboot operation, a Command View TL user interface or command
line interface error appears, and the drive is left in a 'yellow' or 'red' health state.
Workaround: Try the reboot operation again, either from the Command View TL user interface, the
command line interface, or the library Operator Control Panel. If the retry does not succeed, reboot
the Interface Manager card to force a rediscovery of all drives. A reboot of the entire library will also
clear the symptom, but is rarely necessary.
Found in version: 2.60
Firewall considerations for the HP Secure Key Manager and HP Enterprise Secure Key
Manager
Symptom: The Firewall prevents communication with an HP Secure Key Manager (SKM) and HP
Enterprise Secure Key Manger (ESKM) appliance.
Workaround: The following network ports are the recommended ports to be used by an HP SKM and
ESKM appliance to communicate with an Interface Manager, or with the SKM or ESKM management
user interface, or for SKM and ESKM communication to other devices. All ports are TCP and SSL
capable.
• 22 (SSH login to SKM or ESKM) bidirectional
• 161 (SNMP from SKM or ESKM) bidirectional
• 9000 (Interface Manager login to SKM or ESKM) bidirectional
• 9081 (FIPS status server from SKM or ESKM) bidirectional
• 9001 (SKM or ESKMnetworking) bidirectional
• 9443 (Web login to SKM or ESKM) bidirectional
Found in version: 2.4 (and above)
Firewall configuration rules
Symptom: The Management Station cannot communicate with the web browser (Command View for
Tape Libraries).
Workaround: The following network ports are used by the Management Station to communicate with
the web browser (Command View for Tape Libraries):
• 4093 - 4095 (TCP) bidirectional
• 2715 (TCP and UDP) outbound in CVTL 2.8.00 or lower
30 Workarounds