HP StoreEver Command View for Tape Libraries (CVTL) v. 3.7 and Interface Manager Firmware v I274 Release Notes

a single partition and then immediately remove it. Load port configuration from the front panel should
then be enabled.
Found in version: 2.0 (and above)
The DHCP server, on a private LAN, can cause network configuration issues
Symptom: All of the network ports, except the one labeled "NETWORK," support a private LAN used
to communicate with the interfaces. This private network has a DHCP server to server up IP configurations
to the interfaces. If this network is connected to a LAN, it will attempt to serve up IP configurations to
DHCP clients on the LAN, potentially causing issues for those clients. The Interface Manager will also
attempt to manager other Interface Controllers that it finds on the LAN.
Workaround: Make sure that only the "NETWORK" port on the Interface Manager is plugged into
the public LAN.
Found in version: All versions
Java Runtime Environment (JRE) 1.6 problems
Symptom: While running JRE 1.6.23 and lower versions and trying to open a dialog window, the
user interface may freeze indefinitely. This can happen randomly on any dialog window.
Workaround: Remove JRE 1.6 or lower and install JRE 1.5 or JRE 1.6.24.
1. Download JRE 1.5 (also called “5.0) from http://java.sun.com/javase/downloads/index_jdk5.jsp
2. Use the appropriate .exe file and follow the installation instructions provided on the website to
install JRE 1.5.
3. Restart your browser.
Found in version: 2.4.
Error 1722 when trying to install Java from the management station
Symptom: When a client tries to install the Java Runtime Environment provided by the Management
Station the installer complains about "Error 1722". The installation fails and Command View for Tape
Libraries cannot be loaded.
Workaround: There are two known workarounds:
1. When presented with the "Plugin Info" page while loading Command View for Tape Libraries,
select the option "Download and install from the Sun website" to install Java on the client from
the Internet instead of from the Management Station.
2. Attempt to install Java on the client again using the same method. This will detect the previous
installation attempt and ask if you want to remove or repair the previous installation - remove it.
Install the following patch on the client (for Windows XP systems):
http://support.microsoft.com/default.aspx?scid=kb;en-us;814995
The client can then proceed with installing Java from the Management Station.
Found in version: All 1.x and 2.x versions
Licenses show up in the 'Un-managed Licenses' section of the License Key Summary tab
Symptom: After installing a license for one of your managed libraries, the License Key Summary tab
places the license in the 'Un-managed Licenses' section.
Workaround: Navigate to the Library Selection tab and remove the library that is tied to the license
and then add the library back in.
Found in version: All 2.x versions
NTP synchronization fails when using Windows Domain Controller as NTP server
Symptom: NTP synchronization of the library clocks fails when using a Windows Domain Controller
(Windows Server 2003 and 2008) as the NTP server.
Workarounds 39