HP StoreEver Interface Manager and Command View for Tape Libraries Version 3.7.00 User Guide Abstract This guide provides information about installing the Command View for Tape Libraries (Command View TL) software, and using the Command View TL graphical user interface (GUI) and Interface Manager command line interface (CLI). This book is intended for system administrators and IT personnel responsible for operating and maintaining an Enterprise Storage Library (ESL) or Enterprise Modular Library (EML).
© Copyright 2003, 2014 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Contents 1 Introduction.............................................................................................10 New features in Command View TL 3.7.00................................................................................10 SNIA compliance...................................................................................................................10 User interfaces.......................................................................................................................
Empty slots per library...................................................................................................53 Moves per library..........................................................................................................56 Sorting and filtering.......................................................................................................59 Action menu drop down list............................................................................................
Selecting the tapes for verification......................................................................................125 Setting up data verification email notifications.....................................................................126 Disabling data verification email notification...................................................................127 Viewing the test results for Data Verification.........................................................................
Adding or deleting addresses or hostnames for SKM or ESKM appliances..........................166 Adding a tier to the Key Manager Configuration.............................................................168 Deleting a tier from the Key Manager Configuration........................................................168 Updating certificates or the certificate authority for an SKM or ESKM.....................................168 Changing library partitions after initial SKM or ESKM setup........................
save library lttsupportticket.....................................................................................................202 save ltt................................................................................................................................203 save mgmt lttsupportticket......................................................................................................203 save system config........................................................................................
show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show show 8 host sparselunmap........................................................................................................227 inet.........................................................................................................
synch secmgr.......................................................................................................................247 unmap host..........................................................................................................................247 6 Troubleshooting......................................................................................249 LED diagnostic codes............................................................................................................
1 Introduction The HP StorageWorks Interface Manager for tape libraries is a management card designed to consolidate and simplify the management of HP StorageWorks ESL9000 Series,1 ESL E-Series, and EML E-Series tape libraries. The Interface Manager card provides the following features: • Simple, unified, graphical setup and configuration of Fibre Channel (FC) interface controllers. • Remote management of FC interface controllers via a Web-based GUI or command line interface.
NOTE: If installing Command View TL on the same management station as Command View EVA v10.2, special steps must be taken. For full instructions, see the HP StoreEver Command View for Tape Libraries Software SMI-S Provider installation instructions at http://www.hp.com/support/ cvtl. User interfaces Four different user interfaces (UIs) can be used to control the Interface Manager card. These UIs are provided by the Interface Manager card or by Command View TL.
Figure 1 Network configuration for ESL E-Series tape libraries 12 1. SDLT, LTO1, LTO2, or LTO3 tape drives 2. Robot 3. FC interface controllers 4. Interface Manager card 5. Internal network 6. External network 7. Management station with Command View TL 8. Remote web browser connected to management station via HTTP 9. Telnet connection 10. Library Cabinet Controller 11. Serial CLI via RS-232 connection 12. Library boundary 13. LTO4 or later tape drives 14.
Figure 2 Network configuration for EML E-Series tape libraries 1. Hosts 2. FC switch 3. FC interface controllers (up to four) 4. Interface Manager card 5. LTO2 and LTO3 tape drives 6. Library robotics controller 7. Robot 8. Operator control panel 9. Serial connection 10. Telnet connection 11. Management station 12. Library boundary 13. LTO4 and later tape drives 14.
External features overview You can have either of the following Interface Manager cards. The two cards are functionally equivalent if the 342213-001 or 393531-001 has a 256 MByte RAM. If a 128 MByte RAM is installed the TapeAssure features will be disabled. NOTE: Interface Manager firmware version I272 and later requires 256MB RAM on the Interface Manager board to maintain a consistent connection with Command View TL. Figure 3 Interface Manager card faceplate—342213–001 or 393531–001 1.
2 Command View TL GUI HP StoreEver Command View TL software provides a browser-based GUI for remote management and monitoring of your Interface Manager card through a LAN. Command View TL is the preferred user interface for controlling the Interface Manager card because it provides the most functionality.
NOTE: Command View TL software is only fully compatible with English-language versions of Windows. Command View TL Operating System 3.7.00 Microsoft Windows Server 2003 SP2 (32/64 bit) Yes Microsoft Windows Server 2008 SP2 (32/64 bit) Yes Microsoft Windows Server 2008 R2 SP1 (64 bit) Yes Microsoft Windows Server 2012 Datacenter (64 bit) Yes NOTE: On the above listed Microsoft Windows Operating Systems (64–bit), Command View TL will run as a 32–bit application. • Compatible with VMWare ESX 5.
3. Configure Internet Explorer: a. Select Tools→Compatibility View Settings. b. Enter the website address, then click Add. c. Verify the Include updated websites lists from Microsoft and Display intranet sites in Compatibility View check boxes are selected. d. Click Close. NOTE: Clearing the Internet Explorer cache will remove the added websites in Compatibility View Settings. If the cache is cleared, the websites must be added back to the Compatibility View Settings list.
Installing Command View TL NOTE: Upgrading to Command View TL 3.7.00 is only supported from versions 3.6.00 and 3.6 Patch 01. If your current Command View TL software is older than 3.6.00, upgrade to version 3.6.00 before you upgrade to 3.7.00. Before upgrading Command View TL to the latest version, backup the TapeAssure database. To perform the backup, refer to “Backing up the TapeAssure database” (page 113) and “Saving or copying a database backup file” (page 115).
IMPORTANT: To install and run this software on Windows Server 2008, you must either login as Administrator, or perform the following steps: 1. Become a member of the Administrators group using the Server Manager (Start→All Programs→Administrative Tools→Server Manager). 2. If prompted by Internet Explorer, add the hostname of the management station to your Trusted Sites Zone. 3. Launch the Command View TL installer by right-clicking on the executable and selecting Run as Administrator.
Table 3 Management station to Interface Manager card network ports Port number Purpose 8099 TCP inbound 18098 TCP SSL outbound 8098 TCP bidirectional in Command View TL 2.8.00 or lower By configuring the firewall to enable communication through these ports, the management station can be on the other side of the firewall from the Interface manager. See your firewall documentation for instructions on configuring network access.
NOTE: The ESL G3 and MSL6480 notifies CVTL of status changes by connecting to CVTL on one port in the range of 162-169. Please ensure your firewall allows connections to each port in this range. 2. 3. 4. Download the Command View TL software from http://www.hp.com/support/cvtl. Save the EXE file to your management station and double-click to execute the Command View TL setup. Follow the instructions in the window to complete the installation.
Table 9 User names and default passwords User name Default password security security admin admin NOTE: Multiple users can log in at the same time. If one user is modifying the settings for a library, other modify operations for that library will be denied. Using Command View TL The Launcher window has the following menu tabs in the lower left corner: • Devices—Displays a list of libraries and virtual tape libraries that can be managed by Command View TL.
Instant-on license behavior for devices: • During instant-on period, all the supported libraries can be added to the CVTL management station regardless of the license that they have. • Double clicking the library from the devices page will allow the library to be managed. • During the instant-on and grace periods, if all the libraries are licensed then no messages are visible on the devices page. For ESL G3/MS6480 libraries: • During the instant-on period, the library is available to be managed.
Managing libraries NOTE: The Launcher window contains all of the HP libraries that you have added. Different versions of Command View will open depending on the type of library that you want to manage. For instructions on using Command View versions earlier than Command View TL 2.0, see the documentation provided with your library.
The name of the current library appears in the lower-right corner of the screen. To change the currently selected library, click Close in the upper-right corner of the screen to go to the Launcher window. While managing the MSL, ESL G3, and MSL6480 libraries, if prompted by Microsoft Internet Explorer, add the library address to your Trust Sites Zone. Navigating Command View TL Many windows are divided vertically into two panels. The left panel contains a list showing a hierarchical structure.
Table 12 Toolbar buttons Button Description Actions—Displays a menu of available actions for the current window or selected items. Refresh—Refreshes the data on the current window. Print—Opens the Print dialog box to print the data on the current window to the selected printer. Export—Exports the data or report on the current window to a PDF file that you can save and print. Help—Opens a help topic associated with the current window.
Adding and removing libraries You must add any library that you want to manage to each management station or client that you want to launch or manage it from. NOTE: The primary management station collects and stores data from the library. For best performance, the primary management station should be in the same physical location and on the same IP subnet as the libraries it will manage.
(page 44), “Exporting Library Data to CSV via TapeAssure” (page 108), and “Scheduling a Library Data Export via TapeAssure” (page 112). NOTE: If the management station will not be managing this library in the future (for example, when temporarily managing a library from a management station on a laptop computer), remove the library from the management station before removing the management station from the network. To remove a library from the management station: 1.
Configuring e-mail alerts Command View TL has the ability to e-mail users when it receives certain events. You can configure Command View TL to notify you when it receives any Warning or Critical event, as well as any network changes. To enable e-mail notification, you first need to have an SMTP server configured. If you do not already have SMTP configured, go to Changing the e-mail settings. Once you have your SMTP settings configured, you can enable e-mail notification. 1.
5. 6. 7. 8. Enter the e-mail address that will receive the notifications. You may also enter additional e-mail addresses in the Alternative To E-mail Address field. Enter the e-mail address the notifications will be sent from. Click Next. Choose the notifications you wish to receive. Click Next. Click Finish to complete the wizard. To disable the e-mail notification: 1. In the Launcher window, click the Administration tab. The current settings appear. 2. Click Actions→Disable E-mail Notification.
3. Click Yes to disable e-mail notifications. NOTE: For ESL G3 libraries, e-mail notifications are sent only for TapeAssure events. To receive real-time library and drive health notifications from the libraries, open the library's own GUI from the Command View TL launcher panel and complete the appropriate Notifications / Alerts configuration steps.
The remaining columns display the following information for each installed license key: • License Type—Can be one of the following: ◦ Permanent license—Has no expiration date. ◦ Instant-on license—Allows you to use the feature free of charge up to the expiration date. You must obtain a permanent license to continue using the feature after the expiration date without experiencing a reminder window. • Quantity (LTU)—Displays the quantity purchased of the specified license.
4. Click Browse to locate license keys in your file system or enter the license key in the provided text box, and then click OK. The new license key is added to the License Key Summary window. If EML or ESL E-Series is selected then the Library Identifier will be disabled as it is not required. The license information will be added to the license summary page. Viewing the Management Station The Management Station is the default screen displayed when you click the Administration tab.
5. started; the current GUI is unaffected. This value can be viewed in the content pane of the Management Station tab. Set the host name or active IP address for the management station. The active IP address is the one used by the management station to communicate with clients and libraries. NOTE: It is important to verify that the correct host name or IP address is set. On dual networked servers, the installation process may have chosen the wrong IP address. 6. Click OK to save your changes.
4. 5. Click OK. If you want to change the password for additional users, close Command View TL, restart it, and log into the library as a different user (see (page 22)). Recovering a password To recover an existing password for the Command View TL management station: 1. In the Command View TL log-in window, click I've forgotten the password. 2. In the Recover Password dialog, answer the security question. Click OK. This will generate a new password for the user to login.
3. Do one of the following: • To edit the library name, select Actions→Edit Library Name. • To edit the system date and time, select Actions→Edit Library Date/Time. Select either Set Clock Manually or Synchronize Clock with NTP Server. When synchronizing with NTP servers, enter the IP addresses of up to three NTP servers. Click Check to verify connectivity. • 4. To edit the contact information, select Actions→Edit Contact Information. Make the required changes, and then click OK.
5. Make the changes as required, and then click OK. RDC Configuration The RDC Configuration panel of the Administration page allows you to configure the collection time period for SMI-S. The default time period is seven days. To change the time period: 1. In the navigation panel select Administration. 2. 3. Under RDC Configuration, click Configure Days. This opens a separate window. Enter a number. The maximum number of days is 999999999. 4. Click OK.
Getting information about an EML or ESL E-Series library The Identity screen displays summary information and a photo of the currently selected library. This screen is useful when you need to quickly find information pertaining to a library, such as the number of drives or interface controllers it contains.
Viewing the status of components The Component Status function displays the current status of the following library components individually: • Library • Library sensors (temperature, voltage, and fan speed readings) • Robotics • Drives • Advanced LTO Drives • Interface Controllers • 1. 2. Interface Manager In the Library window, click the Status tab.
TIP: Click a column title to sort by that column. Click the column title again to sort in the reverse order. 3. • Timestamp—Time that the alert was recorded. • Alert Description—Brief description of the alert. • Source—Device that triggered the alert.
Changing the Interface Manager mode In EML and ESL E-series libraries, the Interface Manager mode setting specifies how the FC interface controllers are configured. In Automatic mode, the host port connection settings will be configured the same across all FC interface controllers in the library. In Manual mode, the host port connection settings for each FC interface controller can be configured differently.
4. Set the Port Connection Type to one of the following: • Fabric (SAN) Attach—Use this connection type when connecting all FC host ports to an FC switch (default setting). • Direct Attach—Use this connection type when connecting all FC host ports directly to a Host Bus Adapter (HBA) on a backup server. NOTE: It is a good idea to disconnect the FC port if they are set to fabric and connected to a HBA directly until the configuration can be made. 5. 6. 7. 8. Set the Port Speed.
To replace an interface controller: CAUTION: If you need to replace an interface controller, refer to the appropriate library and interface controller documentation for information on how to replace the hardware. Some interface controllers are hot-pluggable. Refer to the interface controller documentation to see if your interface controller is hot-pluggable. 1. Follow the instructions in the interface controller's replacement poster to remove and replace the card.
TIP: Moving a configured interface controller from one library to a previously empty slot in another library may enable a duplicate WWN to exist in the SAN. The Interface Manager card and Command View TL will highlight this possibility, but you will need to take additional action as noted in the next step. 4. Verify that there are no other interface controllers with the same WWN in the SAN.
Configuring standalone drives for TapeAssure To configure a backup server with standalone HP drives to send TapeAssure data to a Command View TL management station, install and configure an application called the HP StoreEver TapeAssure Service on the backup server. This application can be downloaded from http:// www.hp.com/go/tapeassure using the following steps: 1. Navigate to the correct download for the required operating system. 2. Download and install the software on your backup server. 3.
for all tape drives and tape cartridges in every library managed by this management station can be viewed on the various Drives and Tapes pages accessible from this tab. NOTE: EML and ESL E-Series tape libraries shipped before November 2007 may require a RAM upgrade to be TapeAssure capable. This upgrade is customer-installable and can be ordered as HP part number 464581-001 from the HP Parts Store (http://www.hp.com/buy/parts) or PartSurfer (http://partsurfer.hp.com).
is a button that takes you to a summary of any specific libraries, drives, and tapes that need attention (in critical or warning states). This information is only available for libraries with the Advanced TapeAssure license. • A table to the right of the pie charts lists the drives being polled by the hosts and the number of hosts polling them. Clicking the linked number lists the hosts that are polling that drive.
NOTE: The TapeAssure dashboard information can be viewed only for the libraries having a TapeAssure Advanced license. If there are no libraries with the Advanced License, the following message is displayed: Insufficient data available to plot the graph or Command View TL TapeAssure Advanced license is not available. Please install the Command View TL TapeAssure Advanced license for the appropriate tape libraries.
The Libraries tab of the dashboard has four main parts: • Slots Allocation: A pie chart displaying the number of allocated (already assigned to a partition) and unallocated (not assigned to a partition) slots for all of the libraries. Hovering over the allocated portion of the chart displays the numbers of total slots, full slots (loaded with a tape cartridge), empty slots (no tape cartridges loaded), and the percentage of slots allocated.
• Drives Allocation: A pie chart displaying the number of allocated (already assigned to a partition) and unallocated (not assigned to a partition) drives for all of the libraries. Hovering over the allocated portion of the chart displays the numbers of total drives and the percentage of drives allocated. When you click the allocated portion of the pie chart, a window displays the number of allocated drives for each library as both a bar graph and table.
Library TapeAssure views Library TapeAssure offers three different tabular views. • Overview tabular view — displays information for all the libraries for which the Library TapeAssure information is available in the CVTL MS database. • Partition tabular view — displays information for a selected library for which the Library TapeAssure information is available in the CVTL MS database.
Table 14 Overview tabular view tool tips for column headers (continued) Column Header Tool Tip Frames/Modules Number of frames (modules) Library Partitions Number of partitions Last Sample Time The time at which the last sample was taken Partition tabular view By default when the Overview tabular view is displayed the first library is highlighted and the partition tabular view for the corresponding library is display below.
Table 15 Partition tabular view tool tips for column headers (continued) Column Header Tool Tip Number of Slots Number of slots in the partition Number of Mail Slots Number of mail slots in the partition Usage tabular view The Library TapeAssure Usage tabular view displays information for all the libraries for which the Library TapeAssure information is available in the CVTL MS database. To launch the Usage Tabular Data, go to TapeAssure→Libraries→Usage and click on the Usage node.
view will be shown as a bar chart for a particular tape library over a particular time period. The Empty Slots graph shows the number of empty slots available per library. Launching empty slots chart A TapeAssure Advanced license is required to display the empty slots chart. If no TapeAssure Advanced license is found, the following error message will be displayed: Insufficient data available to plot the graph or Command View TL TapeAssure Advanced license is not available.
Empty slot chart view The empty slots information is displayed in both a tabular and graphical view. By default, data is displayed in the graphical view. To see the data in the tabular view, click Go to Tabular View. The graphical view displays the data where the Y-axis is the number of empty slots and the X-axis is the Date/Time. The value of the Y-axis is dependant on the number of empty slots. The X-axis display the date and time of the support ticket.
NOTE: Data filtered in the tabular view will also filter data in the graphic view. Select Sample Time — Select a sample time from the list provided or select a custom range by entering the start and end dates; see “Choosing a sample time” (page 66). NOTE: Library TapeAssure features are supported for the MSL G3, ESL G3, and MSL 6480 libraries only. Moves per library The moves per library data chart is displayed under the Libraries link in the TapeAssure tab.
2. Specify the library serial number and time period. a. Select a library from the drop down menu. b. Select a Sample Time from the list provided. By default Last Month is selected. NOTE: A TapeAssure Advanced license is required to display the chart. If no TapeAssure Advanced license is found, the following error message will be displayed: Insufficient data available to plot the graph or Command View TL TapeAssure Advanced license is not available.
NOTE: Hovering over the data point’s data tip will show the moves count and the date. The date is displayed as mm/dd/yyyy. Slider and Zoom effect — A replica of the original chart is displayed as a miniature chart at the top of the dialog. The slider can be used to zoom in and out on yearly, monthly, weekly, and daily level. The minimum time period is one day. The end of the slider displays the dates relevant for the period as they are changed.
Select Sample Time — Select a sample time from the list provided or select a custom range by entering the start and end dates; see “Choosing a sample time” (page 66). NOTE: Library TapeAssure features are supported for the MSL G3, ESL G3, and MSL 6480 libraries only. Sorting and filtering Sorting is string based or number based depending on the data type. Filter is string based, similar to other TapeAssure tabular data viz: Drive Health, Media Health, etc.
The TapeAssure drive health tab lists: • Serial Number—The serial number of the drive. This is a static value and will change if a drive has been replaced. Use the serial number when contacting HP support. • Overall Health – An Overall Health icon and a details link allow you to view the Drive Health and Life graphs and tabular data. • Drive Type—The drive type including generation and interface type. • Library Serial Number—The HP serial number that uniquely identifies the library.
• Load/Unload Life—The percentage of remaining drive load/unload life based on the number of load/unload cycles over the life of the drive compared with worst case life expectancy testing in a clean environment. If a life warning is shown, the drive should be replaced at the next maintenance period. • Service Action—A recommendation for service based on the health criteria.
On the graph, the red, yellow, and green bands represent the critical, warning, and healthy status, respectively, of the drive write health. The X-axis represents the barcode/cartridge serial number and the Y-axis represents the write health of drive. The table displays the barcode/cartridge serial number, the date/time, and the write health of the drives of the tapes. Use the Sample Time to filter the write health history for all the tapes loaded onto a drive between the specified time intervals.
would become 0 in time; based on this date, a set of recommendations are made for this drive.
The TapeAssure drive performance tab lists: 64 • Serial Number—The serial number of the drive. This is a static value and will change if a drive has been replaced. Use the serial number when contacting HP support. • Drive Type—The drive type including generation and interface type. • Library SN (or Hostname)—The HP serial number that uniquely identifies the library. Defined at manufacture, this is the number to quote when contacting HP support.
Viewing drive utilization To access utilization information for a specific drive: 1. In the Launcher window, click the TapeAssure tab. 2. In the Navigation panel under Drives, select Utilization. A list of the tape drives in the libraries managed by this management station appears. 3. Click on the drive, then select Actions→Properties. 4. To view the drive performance and utilization history of a particular drive, click the linked serial number.
Choosing a sample time To choose the time frame for the data samples: 1. Open the Select Sample Time window. This window can be opened from several places within CVTL. The sample times available depend on which feature the window was opened from.
2. 3. Select the sample time for the data to be retrieved from the current date and time range. • Last 24 Hours (not available for some features) • Last 7 Days and Week (not available for some features) • Last Month • Last Three Months • Last Six Months • Last Year • Custom Range: Provide a start date and end date; the start date and end date are pre-populated with the previous month date and current date, respectively. The data will be retrieved from 12:00 a.m. on the start date to 11:59 p.
Drive Performance tab In the Drive Performance tab, information about drive performance over the last several backups is shown. There are two bar graphs for each day representing the native transfer rate and the host transfer rate. The X-Axis displays the tape's serial number and date. The serial number is a link that launches the Tape Performance and Utilization Dialog that defaults to the Tape Performance tab. The Y-Axis displays the transfer rate in MB/s with values ranging from 0 to 400.
Beneath the graph, the following utilization data is shown in a table: • Barcode/serial number • Date/time • Estimated host transfer rate • Write compression ratio • Read compression ratio • Native transfer rate Drive Utilization tab In the Drive Utilization tab, the default time scale is Daily Average. The Daily Average scale shows a bar graph of drive utilization per day over the selected period of time.
Hovering over a data point displays a tool tip with the date and percentage of time the drive was accessing the tape.
You can choose a new time frame for the data samples. See “Choosing a sample time” (page 66) for details. To choose the time scale, click the Time Scale drop-down list on the Utilization tab and select Per Support Ticket; information about how the drive is being utilized between two support tickets is displayed in a line graph. You can zoom into this graph to see yearly, monthly, weekly, and daily information. The X-axis displays the time period; it shows the date accordingly as you zoom in and zoom out.
1. The Drive Selection section, the Select Drives table shows each library; click a library to see the drives listed for it. Select the drives of interest and use the >> button to move them to the Selected Drives table. You can remove a drive from the Selected Drives table using the << button. 2. In the Time Scale section, you select the filter criteria (known as the computational argument) for use in the comparison.
3. • Daily Average — this is the default. You can select the start and end dates. • Monthly Average — select the start and end month and the years. • Quarterly Average — select the start and end quarters and the years. Click Plot Chart. The utilization trends are shown for the selected drives in a line graph. Beneath the line graph, the information is displayed in a table. You can change the computational argument by clicking Change Selection above the graph.
4. To export the report as a PDF, click Export Report at the bottom of the graph. This will allow you to save the graph locally or email it. NOTE: Exporting the graph to a PDF converts the 3D bar graph to a 2D line graph. Viewing the Performance Advisor graph The Performance Advisor graph is a single view to get the entire picture of drive in terms of performance and utilization for the given library and within the time frame.
• Low Utilization – High performance: drives that have high performance but low utilization (less than 50%) • Low Utilization – Low Performance: drives that are neither utilized to their potential nor able to perform to their maximum stipulated capacity All drives which have utilization and performance values will be plotted as data points and listed as the legend to the right of the graph.
The Collection Status provides three help links for: • Configuring ESL, EML, ESL G3, or MSL6480 libraries to send TapeAssure data to this Management Station • Configuring MSL libraries to send TapeAssure data to this Management Station • Configuring Standalone Drives for TapeAssure Viewing drive performance and utilization graph The drive performance and utilization graph shows performance and utilization information for a particular drive for each day during the time interval selected.
Hovering over each bar provides the following information: • • • Native transfer rate ◦ Date – The date for which the native transfer rate is calculated. ◦ Native Transfer Rate – The transfer rate of the data, after compression, transferred to/from the tape for that particular day. Host Transfer rate ◦ Date – The date for which the host transfer rate is calculated.
At the top of the dialog box, above the tabs, the following information appears: Table 18 Viewing Drive Properties Item Description Drive Identification The serial number of the drive. Health The current status of the drive. Serial Number The serial number of the drive. This is a static value and will change if a drive has been replaced. Use the serial number when contacting HP support. Last Loaded Tape The serial number and barcode of the last tape loaded into the drive.
Table 19 Information available from the Drive Properties window Overview tab (continued) Item Description Configuration 5. Data Compression Usually set by the backup application. If enabled, the drive will perform hardware data compression. Refer to the backup application to configure data compression for backups. Media Removal Usually set by the backup application. If prevented then the tape cannot be removed from the drive.
Table 20 Information available from the Drive Properties window Health tab (continued) Item Description appropriate, maintenance recommendations are made, such as to clean the drive and/or replace the tape. HP recommends the use of HP media for maximum confidence. Read Health A measure of the ease with which data was read back from the most recently loaded tape with the amount of data read from the tape since it was last loaded.
Figure 9 Advanced LTO Drive Properties Environment tab Information provided on the Environment page is explained in Table 21 (page 81). Table 21 Information available from the Drive Properties window Environment tab Item Description Internal Temperature Current Temperature The current temperature reported by the sensor located on the drive controller board. The current temperature value will be significantly higher than ambient temperature but dependent on it, as well as drive usage and air flow.
7. Click the Performance tab. The Performance page appears. Figure 10 Drive Properties window Performance tab Information provided on the Performance page is explained in Table 22 (page 82). Table 22 Information available from the Drive Properties window Performance tab Item Description Data Transfer Estimated Host Transfer Rate The estimated transfer rate of the host averaged over the data transferred to/from the tape since the last load.
Figure 11 Drive Properties window Usage tab Information provided on the Usage page is explained in Table 23 (page 83). Table 23 Information available from the Drive Properties window Usage tab Item Description Usage Statistics Power On Time Total power on time of the drive since it was manufactured. Tape Pulled Total tape pulled through the drive expressed in terms of the equivalent number of full volume writes or reads. Load/unload Cycles Total number of tape loads for the drive since it was new.
Table 23 Information available from the Drive Properties window Usage tab (continued) 9. Item Description Cleans Number of times the drive has been cleaned since it was manufactured. Firmware Upgrades The number of times the drive has been updated with firmware. Click the Last Loaded Tape tab. The Last Loaded Tape page appears. Figure 12 Drive Properties window Last Loaded Tape tab Information provided on the Last Loaded Tape page is explained in Table 24 (page 85).
Table 24 Information available from the Drive Properties window Last Loaded Tape tab Item Description Identity Barcode The reference defined within the user environment to identify the cartridge. This is the most useful reference for normal use as it should be visible within the application and is usually found on a printed label on the front of the cartridge. It is different from the cartridge serial number, which is defined at manufacture and used by HP support.
Table 24 Information available from the Drive Properties window Last Loaded Tape tab (continued) Item Description the volume of data needed to completely fill a tape). If a life warning is shown, the cartridge should be retired at the next maintenance period. HP recommends HP media for increased load/unload life. An estimate of the percentage of remaining read/write life of the cartridge.
Using the Tapes Content panel The Content panel displays tape information and enables you to change the status of a tape by performing the following procedure: 1. Select the TapeAssure tab. 2. In the Navigation panel under Data Tapes, click Content to access a list all of the tapes in the libraries that are enrolled in the management station. The Content panel displays the following information for each drive: • Tape Status—The current status or availability of a tape.
3. To search for a specific tape: a. Select Actions→Search to display the Search dialog box. b. Type or select the appropriate search criteria. For example, type the appropriate information in the Tape Serial Number or Barcode field. Use more than one of the criteria to further narrow the search. For example, select the appropriate library from the Choose Library field and select Yes in the Choose Partitioned field to display only partitioned tapes in the specified library. Click OK. 4.
At the top of the dialog box, above the tabs, the following information appears: Table 25 Information available from the LTO Tape Properties dialog box Item Description Tape identification Identifies the tape cartridge ID and media format. Health The current status of the drive. Cartridge ID Identifies the tape by serial number and barcode. Media Format Identifies the data format supported by the tape. Last Used Drive Identifies the most recent drive in which the tape was used.
Table 26 Information available from the LTO Tape Properties window Overview tab (continued) Item Description Serial Number The serial number that uniquely identifies the tape cartridge. Defined by the tape manufacturer. Format Identifies the data format supported by the tape. Vendor The manufacturer of the cartridge. Capacity The maximum capacity of the tape. Configuration 7. Encrypted Data Indicates whether the cartridge contains encrypted data or not.
Table 27 Information available from the LTO Tape Properties window Health tab (continued) Item Description Load/Unload Life An assessment of whether the cartridge load/unload life remaining is within specification followed by an estimate of the remaining load/unload life. Based on the number of load/unload cycles compared with HP recommendation. If a life warning is shown, the cartridge should be retired at the next maintenance period. HP recommends HP media for increased load/unload life.
Table 28 Information available from the LTO Tape Properties window Performance tab Item Description Data Transfer Estimated Host Transfer Rate The estimated transfer rate of the host averaged over the data transferred to/from the tape since the last load. Media Transfer Rate The transfer rate of the data, after compression, transferred to/from the tape since the last load. Compression 9. 92 Write Compression Ratio The average write compression ratio of the data written to tape since the last load.
Table 29 Information available from the LTO Tape Properties window Usage tab Item Description Usage Native Capacity The maximum capacity of the tape. Native Capacity Used The amount of data stored on the tape. Load/Unloads The number of load and unload operations the drive has performed over the life of the drive. Load/Unload Life An assessment of whether the cartridge load/unload life remaining is within specification followed by an estimate of the remaining load/unload life.
Table 29 Information available from the LTO Tape Properties window Usage tab (continued) Item Description An estimate of the percentage of remaining read/write life of the cartridge. Based on the amount of tape pulled over drive heads compared with HP recommended tape life (normally expressed in terms of full volume equivalents,which is the volume of data needed to completely fill a tape). When this figure reaches 0%, the cartridge should be retired.
Table 30 Information available from the LTO Tape Properties window Last Used Drive tab (continued) Item Description Firmware Personality An identifier that distinguishes the firmware among multiple possible variants. Configuration Data Compression Usually set by the backup application. If enabled, the drive will perform hardware data compression. Refer to the backup application to configure data compression for backups. Media Removal (application controller) Usually set by the backup application.
Table 30 Information available from the LTO Tape Properties window Last Used Drive tab (continued) Item Description Load/Unload Life An estimate of the percentage of remaining drive load/unload life based on the number of load/unload cycles over the life of the drive compared with worst case life expectancy testing in a clean environment. HP recommends HP media for increased load/unload life. If a life warning is shown, the drive should be replaced at the next maintenance period.
Table 30 Information available from the LTO Tape Properties window Last Used Drive tab (continued) Item Description maximum temperature of the tape path is within specification. The maximum temperature value will be significantly higher than ambient temperature but dependent on it as well as drive usage and air flow. The algorithm that assesses whether the drive is in specification takes account of the location of the sensor and uses that to estimate the thermal conditions of the tape path.
For information on searching for a specific tape, see “Searching for a specific tape” (page 107). Viewing Tape Health and Life The Tape Health and Life shows the recent health history of a particular tape. Library administrator can view health related information including a graph showing what the tape health has been across the last several backups over multiple drives. In addition, you can drill down into the recent health history of any drives that used that tape.
The table displays the drive serial number, the date/time, and the effective capacity of the tape. Use the Sample Time to filter the write health history for the tape loaded onto multiple drives between the specified time intervals. In addition, each drive serial number is a link to the drive write health history. To export the report as a PDF, click Export Report at the bottom of the graph. This will allow you to save the graph locally or email it.
NOTE: All the analysis and recommendations are based on the date when the last support ticket was received by the management station for a particular tape/drive. Viewing tape utilization The TapeAssure tape utilization panel lists: • Tape Status—The current status or availability of a tape. Possible values are Available, Vaulted, and Retired. Available tapes are those currently residing in a tape library and available for use. • Barcode—The external barcode on the tape cartridge.
server to which the drive is attached. Such hostname entries are highlighted with an asterisk (*). • Cartridge Type—The vendor ID and data format supported by the cartridge. • Loads/Unloads (In Sample Time)—The number of times this tape has been loaded into a drive in the specified time period. • Data Written (In Sample Time) —The amount of data written to the tape during the selected time window. • Data Read (In Sample Time)—The amount of data read from the tape during the selected time window.
Hovering over a bar shows a tool tip of the drive serial number, date, and percentage of the tape full. Beneath the graph, a table displays the serial number of the drive where the tape was used, the date/time, and the percentage full. Tape Unloads tab The Tape Unloads tab provides a bar graph showing how many times the tape is loaded and unloaded. The X-axis is the date on which the tape was unloaded, and the Y-axis is the percentage full from 0 to 100 in increments of 20.
Hovering over a bar shows a tool tip of the date and number of unloads. Beneath the graph is a table showing the date the tape was unloaded in the drive and the number of unloads. Tape Performance tab The Tape Performance tab, information about how the tape performed historically with each drive is shown.There are two bar graphs for each day representing the native transfer rate and the host transfer rate. The X-Axis displays the tape's serial number and date.
Hovering over or clicking a host transfer rate data point on the graph displays a tool tip that shows the tape serial number, barcode, and the date and time. On the Host transfer rate graph it also shows the estimated host rate in MB/sec and the compression ratio. On the Native transfer rate graph it also shows the native transfer rate in MB/sec.
• Estimated host transfer rate • Write compression ratio • Read compression ratio • Media transfer rate To export the report as a PDF, click Export Report at the bottom of the graph. This will allow you to save the graph locally or email it. NOTE: Exporting the graph to a PDF converts the 3D bar graph to a 2D line graph. Launching the Newly Added Tapes graph The Newly Added Tapes graph allows you to view the number of new tapes used per time period plotted over a longer time period.
You can change the sample time from the top bar (under the Actions menu) using the predetermined times or by setting a custom range. In addition, you can select a specific library from the drop-down box. The top bar also allows you to refresh, print, and export to PDF the graph. The Actions menu allows you to refresh the graph and export the report. NOTE: Although the start and end dates of the graph run for the entire week or month, only the data within the selected time period is retrieved.
Figure 14 Sample Time Range is More than Two Years Searching for a specific tape To search for a specific tape: 1. Select Actions→Search to display the Search dialog box. 2. Type or select the appropriate search criteria. For example, type the appropriate information in the Tape Serial Number or Barcode field. Use more than one of the criteria to further narrow the search.
• Cleans Remaining—Indicates the number of times the cleaning tape can be successfully used to perform a cleaning. • Status Description—Based on the number of uses remaining for the cleaning tape, appropriate messages are displayed in this field. If there are 5 or fewer uses remaining on the cleaning tape, the message indicates the tape should be replaced soon. If there are no uses remaining, the message indicated the tape must be replaced now.
Exporting TapeAssure panels as PDF files The following TapeAssure panels can be exported as PDF files for offline analysis: • Dashboard • Performance Advisor • Collection status • Drives (Health, Performance, Utilization) • Data Tapes (Content, Health, Utilization, Newly added) • Cleaning Tapes life • Specific drive performance and utilization • Drive health and life • Tape health and life • Drive performance and utilization history • Tape utilization and performance history • Drives
• • 4. 110 Export type: ◦ Select Export Complete Report for detailed report (default) ◦ Select Export Chart Only to save only charts Save or Email: ◦ Select Save to Local System to save the report locally (default) ◦ Select Send a Copy as Email to email the report Press Ok to continue.
5. If you selected Save to Local System, click Ok when asked to save the file locally. If you selected Send a Copy to Email, enter the additional details and click Ok. • Email Sent can be customized using the Customize email checkbox. • You can save for future use all the email addresses entered using the Save email addresses checkbox. Additional items to note: • Export report will export only the graphs that have a minimum of three data points.
Scheduling a Library Data Export via TapeAssure You can schedule data to be exported from a specific library one time or on a recurring schedule. To schedule a data export: 1. In the Launcher window, click the TapeAssure tab. 2. In the Navigation panel under Operations, select Export to CSV. 3. Select Actions→Schedule Library Data Export. The Schedule Library Data Export dialog box appears. Figure 15 Viewing the Schedule Library Data Export dialog box 4. 5. 6.
HP StoreEver Command View TL version 2.5 or later is required to export TapeAssure data for use in the Template. TapeAssure data can be gathered from the following HP tape libraries: EML E-Series, ESL E-Series, MSL G3, 1/8 Autoloader. Selected standalone tape drives are also supported through the TapeAssure Service driver, available from http://www.hp.com/go/tapeassure. The TapeAssure Analysis Template is a Microsoft Excel spreadsheet with embedded macros.
NOTE: A management station can only have one scheduler running. Restoring an older version of the Command View TL TapeAssure database is not supported. To schedule a one-time or recurring TapeAssure backup: 1. In the Launcher window, click the TapeAssure tab. 2. In the Navigation panel under Operations, select Save/Restore Database. The Save/Restore Database window appears. If no backups have been saved, actions that can be taken from this window are listed.
NOTE: Restoring an older version of the Command View TL TapeAssure database is not supported. Saving or copying a database backup file Existing backup files can be copied to another location and renamed using the following procedure: 1. In the Launcher window, click the TapeAssure tab. 2. In the Navigation panel under Operations, select Save/Restore Database. The Save/Restore Database window appears. If no backups are listed, there are no backups saved.
Table 33 Average time for data verification tests Tape Generation Test Option Data Verified Time Taken (average) LTO-6 Quick 39 GB 5 minutes LTO-6 Moderate 500 GB 55 minutes LTO-6 Full 2.5 TB 5 hours LTO-5 Quick 38 GB 5 minutes LTO-5 Moderate 300 GB 45 minutes LTO-5 Full 1.5 TB 4 hours 30 minutes NOTE: The data verification feature requires a Data Verification license. You must install the Command View TL license and Data Verification license for at least one tape library.
NOTE: The partition name is automatically assigned as “DVP” and cannot be changed. The wizard does not support creating a mixed mode of LTO5 and LTO6 drives on one library. However, you can create this using the ESL G3 Library Management Console. 7. 8. Click Next. Enter the number of drives, storage slots, and I/E slots the partition will use. The quantity available is provided. 9. Click Next. 10. Confirm your selections and click Finish.
NOTE: When recreating a data verification partition, you must remove the current partition before creating the new one. Mixed partition is not supported by CVTL. Mixed partition can be created by Library Management Console. Deleting the data verification partition You can only delete the data verification partition when data verification is not running; the Service status must be “Stopped.” 1. In the Launcher window, click the Data Verification tab. 2.
Starting and stopping the data verification service For 1. 2. 3. each library, you can start and stop the data verification service. In the Launcher window, click the Data Verification tab. The Control Panel opens by default. Select the row of the library on which to start or stop the service. Click the start or stop button in the app bar as appropriate. Setting the default verification type For each library, you can specify the default verification type used when a tape from that library is tested. 1.
3. Click the linked library serial number to view the Test Setup Details screen for that library. The Test Setup Details screen has three tabular windows. You can maximize/minimize each window using the button in the top right corner. • Tapes in Partition — lists the tapes present in the data verification partition; see “Viewing tapes that are present in the data verification partition” (page 121).
NOTE: If the data verification partition is modified from the Library Management Console, you must restart the data verification service to reflect the changes in the Test Setup Details screen. Ensure that all drives assigned are not loaded with tapes before starting the service. If the data assessment results are poor or fair, an email notification is sent. To configure email notifications for data verification, see “Setting up data verification email notifications” (page 126).
NOTE: The Tapes in Partition window may be empty on its initial launch. Starting the data verification service for the selected library will synchronize all the necessary data from the library. This window may list more tape cartridges than listed in the Policies→Manage Tapes view. No action is required; in time the two views will be consistent.
Viewing drives that are present in the data verification partition You can view the drives in the data verification partition from the Test Setup Details screen. Select Actions→Drive Assessment Test or click Drive Assessment Test on the app bar to open the Drive Details window listing the drives in the data verification partition. Select the drive from the list. • indicates the drive is in healthy condition. • indicates that three consecutive data assessment tests on this drive have failed.
Command View TL GUI
NOTE: The drive assessment test takes, on average, 20 minutes to complete for a drive. Running the drive assessment test will overwrite or delete all the data on the tape. Adding, removing, and changing tapes from the queue From the Test Setup Details screen you can make the following changes: • Add tapes to the queue by either selecting them in the Tapes in Partition window and clicking Add to queue or by dragging and dropping the tapes into the Tapes/Drives Queued for Verification window.
2. 3. 4. In the navigation panel under Policies, select Tapes for verification. A list of tapes due for data verification appears. These are tapes that have a policy for data verification and they have reached or exceeded that policy time period. The table includes: • Barcode — The barcode of the tape cartridge. • Verification date — The date and time the last data verification test was performed. • Last Result — The last data verification test result.
3. Click Next to set up the email options. 4. 5. Select the libraries that require email notifications. Enter “to” and “from” email addresses for the notifications. You can enter multiple addresses in the Alternative To E-mail Address field by separating them with a semi-colon (;). Click Next. Select the Alert category. Additional categories will be available in a future release. Click Next. Confirm your selections and click Finish. 6. 7. 8. 9.
The information includes: • Barcode — The serial number that uniquely identifies the tape as defined by the manufacturer. Click the linked barcode to see historical test results for this tape. The verification results history screen shows the same information as the data verification results screen excluding the Barcode and Cartridge Type columns. Click the linked result to see the result details. 128 • Cartridge Type — The vendor ID and data format supported by the tape cartridge.
From the results page you can release the data verification license for a selected tape to free up that license for use. Use Actions→Release License. NOTE: Releasing a data verification license will remove the data verification history of that tape. However, if the test failed with a Move to Drive error the license was not used and the Release License option will only clear the database.
• Cartridge Type — The vendor ID and data format supported by the tape cartridge. • Test run time (mins) — The time it took to run the drive assessment test. • Result — The drive assessment test result. This will be Test Passed, Test Failed, or Test Aborted. • Verification date — The date and time when the data verification test was performed. Working LTO4 and later tape drives LTO4 and later tape drives offer direct FC connectivity to the SAN.
Replacing an LTO2 or LTO3 tape drive with an LTO4 or later tape drive Command View TL versions 2.5 and newer include a wizard to assist in migrating the settings from the original tape drive to the new tape drives. By using this wizard, library and drive settings, such as port topology and speed, partitions, and host mappings in Secure Manager, are retained for the new drive. To replace an LTO2 or LTO3 tape drive with an LTO4 or later tape drive: 1.
4. 5. 6. 7. Set the Port Connection Type to one of the following: • Autosense—Use this connection type when connecting the tape drive's FC port to an FC switch or directly to a Host Bus Adapter (HBA) on a backup server. The software will choose the appropriate option. • Fabric (SAN) Attach—Use this connection type when connecting all FC host ports to an FC switch. • Direct Attach—Use this connection type when connecting all FC host ports directly to a Host Bus Adapter (HBA) on a backup server.
3. 4. In the left panel, select SNMP Alerts. The current SNMP traps appear in the right panel. Select Actions→Add Trap Entry. The SNMP Trap Entry dialog box appears. 5. Enter the Trap Destination and Community String, and then click OK. Editing an SNMP trap To edit an existing trap entry: 1. In the Library window, click the Configuration tab. 2. In the left panel, select SNMP Alerts. The current SNMP traps appear in the right panel. 3.
Saving the configuration of the library The Save/Restore feature enables you to save configuration information of the Interface Manager card and interface controllers. The information saved includes library settings (name, contact information), connection properties, advanced feature settings (host access, partitioning), and SNMP alert settings. A saved configuration stores the settings of all the features on the Configuration tab. It does not save firmware versions or data on tape cartridges.
2. 3. In the left panel, select Save/Restore. Select Actions→Restore Configuration. 4. 5. 6. Select the configuration file that you want to restore. Browse to the file and click Open. The configuration file appears. Read the warning and select the check box acknowledging that you realize that restoring a previous configuration overwrites the current configuration. Click OK. The Interface Manager card reboots with the new settings. 7. Viewing a saved configuration 1. 2. 3.
4. 5. Browse to the file and click Open. The configuration file appears. When done reading, click Close. Rebooting components CAUTION: Rebooting a component terminates any operations that the component might be performing. To avoid loss of data, make sure that all backup jobs or other operations have completed before attempting to reboot any component.
To move media: 1. In the Library window, click the Operations tab. 2. In the left panel, click Media Management. A list of the locations of all the tape cartridges appears in the right panel. 3. To launch the Move Media wizard, select Actions→Move Media. Source Media page of the Move Media wizard appears. 4. 5. 6. 7. 8. On the first page of the Move Media wizard, select the source location, and then click Next. The selected source should be FULL, if it is not a validation error occurs.
NOTE: Review the downloading instruction in the release notes before upgrading the firmware. • Command View TL 3.5.00 cannot upgrade any libraries with i240 or older Interface Manager firmware. Upgrade to 2.8.00 then install the bundle. Once the installation of 2.8.00 is complete, install Command View TL 3.5.00. • If upgrading or downgrading the ESL E-Series library from a revision less than 4.86, download and install revision 4.
5. Decide whether to enable firmware downgrades. By default, firmware downgrades are not enabled. Only newer firmware versions can be uploaded to your hardware. To enable firmware downgrades, you must enter the factory password. For more information, see Using factory overrides (page 142). If you need to enable firmware downgrades (for example, if a newer firmware version is causing problems and you want to revert back to an older version that was known to work properly), select Allow Firmware Downgrades.
12. Click Next to display the Firmware Update Progress window. This window displays the progress of the firmware update. Click Hide Details to hide the progress by component. When complete, a dialog box displays the status of the update. If there are any errors during the firmware update, the update will stop and leave your configuration settings intact. Contact Support for assistance. 13. Click OK to close the Update Complete dialog box. 14. Click Finish to exit the wizard.
Restoring factory defaults The Restore Factory Defaults screen provides a way to restore factory default settings for the Interface Manager card and selected interface controllers. Consider the following when restoring factory default settings: • If you reset the Interface Manager card, another dialog box opens for you to choose which configuration data should be retained and which data should be reset.
4. 5. Select which Interface Manager card settings to keep, and then click Next. HP recommends that you keep all settings if they are currently configured correctly. Read the warning, and if you agree, select the check box, and then click Finish. Using factory overrides Some Command View TL features are available only when enabled with a factory password.
2. Select Actions→Enable Factory Overrides. The Factory Overrides dialog box appears. 3. 4. Contact HP Technical Support to obtain the factory password. Enter the factory password, and then click OK. Assuming the factory password is valid, you are now able to access the password-protected functions of Command View TL. Disabling factory overrides To disable factory overrides: 1. In the Command View TL Launcher window, click the Administration tab. The current setting for factory overrides appears. 2.
3 Advanced features in the GUI Using license keys The Interface Manager card in EML and ESL E-series tape libraries supports optional features that require a Secure Manager license. A single Secure Manager license enables Advanced Host Access, Library Partitioning, and the Secure Key Manager (SKM) or Enterprise Secure Key Manager (ESKM). • Advanced Host Access—Gives the library administrator control over which robotics or drives within a library may be accessed by the various backup hosts on the SAN.
There are two levels of Secure Manager implemented with the Interface Manager card: • Basic Secure Manager—Does not require a license key and is automatically activated. With basic Secure Manager, you can configure whether or not a host HBA can access the library. However, basic Secure Manager does not enable you to control whether this host HBA can see individual components within the library. Basic Secure Manager provides an all or nothing level of control.
4. Select the robotics or drives to be added to the ACG, then click Next. NOTE: If you are using Basic Secure Manager, all the devices in the library will be selected and the wizard will be grayed out. Your single ACG will have full access to all devices in the library. If you are using Advanced Secure Manager (license required), individual devices can be selected, and more than one ACG can be created.
5. In the Select Host page of the Add Access Control Group wizard, click Add Known Host. A list of previously-added or automatically-discovered hosts and HBAs appears. To include a host/HBA in this ACG, click the box next to its name. To locate a host/HBA by Name, WWN, or SID, simply begin typing in the Filter box to display only host and HBAs that match your filter criteria. 6.
7. 8. 148 If you want to completely remove a host/HBA from the available list, check the box to the left of one ore more hosts, and click Remove Host. If you want to change the host/HBA name to a more user-friendly alias, click the box next to a single host and click Edit Host, then enter the new name, and click OK.
9. When all host selections and changes have been made, click Next. 10. Review your choices on the Configuration screen, and click Finish. 11. The Host Access Progress screen displays operation progress. When 100% is reached, click OK.
1. In the Library window, click the Configuration tab, then select Host Access from the left panel. 2. In the right panel, click on the Access Control Group you want to edit, then select Actions→Edit Access Control Group. The Edit Access Control Group wizard appears. 3. 150 Follow the wizard prompts to edit the Access Control Group's name, device list, and host list.
All configuration options available in the Add Access Control Group wizard are also available in the Edit Access Control Group wizard.
4. Click Finish to complete the wizard or Cancel to cancel your changes. Removing an Access Control Group To remove an Access Control Group: 1. In the Library window, click the Configuration tab. In the left panel, select Host Access from the left panel. 2. Remove already created ACGs by doing one of the following: 3. • In the right panel, select the ACG you want to remove, and select Actions→Remove Access Control Group. • In the right panel, select Actions-→Remove all ACG to remove all created ACGs.
2. In the right panel, select an ACG by doing one of the following: • In the right panel, double-click the ACG for which you want to see the device map. • In the right panel, double-click the ACG for which you want to see the device map, and select Actions→Properties. The Host/HBA Properties dialog appears. The device map displays all of the devices in the library in the first column.
4. Follow the instructions in the wizard to create the new partition. Review your choices and click Finish. NOTE: Some devices may not be available to add to the partition depending on your library configuration, or if those devices are already assigned to another partition. Removing a partition To remove a partition from your library: 1. In the Library window, click the Configuration tab. 2. In the left panel, select Partitioning. The right panel displays the existing partitions in the library, if any.
4. Confirm that you want to remove the partition. Removing all partitions To remove all partitions from your library: 1. In the Library window, click the Configuration tab. 2. In the left panel, select Partitioning. The right panel displays the existing partitions in the library, if any. 3. Select Actions→Remove All Partitions. CAUTION: When you remove a partition, any devices that were in that partition must be reassigned to the remaining partitions on the library.
4. Follow the instructions in the wizard to add drives, mailslots, or slots. Review your choices, and then click Finish. Upgrading capacity Some HP StoreEver tape libraries enable you to license additional capacity as needed. The following HP StoreEver tape libraries support the Licensed Capacity feature: • ESL322e • ESL286e • EML 71e Capacity upgrades for ESL E-Series libraries In the ESL E-Series libraries, slots are grouped into panels.
Figure 16 Capacity upgrades for ESL E-Series tape libraries 1. Upper left panel (enabled at the factory) 2. Middle left panel (enabled at the factory) 3. Lower left panel (enabled at the factory) 4. Upper right panel (available for capacity upgrade) 5. Middle right panel (available for capacity upgrade) 6. Lower right panel (available for capacity upgrade) 7.
2. Activate the newly licensed capacity as follows: a. In the Library window, click the Configuration tab. b. In the left panel, select Licensed Capacity. A list of the available capacity upgrades appears in the right panel. NOTE: The Licensed Capacity item in the left panel is only visible with libraries that support the Licensed Capacity feature. c. In the right panel, select a capacity upgrade that lists Pending in the State column, and then select Actions→Enable Pending Capacity.
a unique media identifier, and the media barcode. This metadata is used to create a unique key name. The library then requests a key from the SKM or ESKM, based on the key generation policy for that library or partition. The library obtains its key generation policies (one per partition) from the SKM or ESKM when it logs in. The available policies are Key per Tape, Key per Partition, and No Encryption. The SKM or ESKM returns the key to the library over an SSL connection.
Enrolling libraries with the SKM or ESKM Each of the ETLA libraries that you want to use to encrypt data must be enrolled with the SKM or ESKM. You perform this enrollment as part of the installation of the SKM or ESKM. To install the SKM or ESKM, see the installation and replacement guide that shipped with your SKM or ESKM. Selecting the SKM or ESKM as the key manager You will have selected the SKM or ESKM as your key manager as part of the SKM or ESKM installation.
8. Read the information on the screen, and click Next. Page 1 of the wizard appears.
9. Follow the remaining instructions in the wizard. When you have completed the wizard, the key manager information will appear in the right panel of the Key Management window. Un-enrolling SKM or ESKM and reverting to the backup application as the key manager You can stop using the SKM or ESKM and start using the backup application as the key manager at any time. CAUTION: Changing key managers will delete the certificates and configuration for the SKM or ESKM.
1. 2. 3. 4. 5. You must log into Command View TL as a security user to change the key manager. See “Starting Command View TL” (page 21). In the Launcher window, click the Devices tab. A list of your current libraries appears. Double-click the library for which you want to change the key manager. Click the Configuration tab. In the left panel, select Key Management.
7. Read the information on the screen, and click Next. Page 1 of the wizard appears. By default this will un-enroll the enroll key manager and set it to backup software. 8. 9. Read the text in the Reboot Warning, then click Next. Verify the information, then click Next. When you have completed the wizard, the key manager will be un-enrolled and Backup Software is selected as Key Manager and appears in the right panel of the Key Management window.
7. Read the information on the screen, and click Next. The login page appears. 8. Type the current user name and password, and click Next. The tier #1 information screen appears.
9. Click Next without making any changes to the tier information. Follow the remaining instructions in the wizard. Changing the tier information for an SKM or ESKM Tiers are a way to indicate which SKM or ESKM appliances a library should contact first when it needs to get an encryption key. For example, to avoid network performance issues, you might want a library to access local SKM or ESKM appliances before remote SKM or ESKM appliances.
7. Read the information on the screen, and click Next. The login page appears. 8. Type the current user name and password, and then click Next. The tier #1 information page appears. Verify the existing information for tier #1 is correct. If you have more than one tier, and you are making changes to tier #2 or tier #3, verify the existing information of tier #2 and tier #3 is correct. Type the appropriate SSL port number for nodes in the tier in the SSL Port Number for nodes field.
14. Click Next. Follow the remaining instructions in the wizard. Adding a tier to the Key Manager Configuration To add a tier to the Key Manager Configuration: 1. Perform steps 1–9 of Adding or deleting addresses or hostnames for SKM appliances. 2. Click Add Tier. 3. Type the SKM or ESKM Node Address for each node on the tier. 4. Verify the information is correct, then click Next. 5. At the Reboot Warning wizard, read the warning, then click Next. 6. Verify the information, then click Next.
7. Click Next. Follow the remaining instructions in the wizard. For more detailed information, see the appropriate SKM or ESKM installation and replacement guide. Changing library partitions after initial SKM or ESKM setup When you add or remove partitions in a library that is enrolled with the SKM or ESKM, you must also add or remove the key generation policy for that partition using the SKM or ESKM Management Console software. (For instructions, see the SKM or ESKM user guide.
9. When the Update and Verification Operation Complete dialog box appears, read whether the operation completed successfully or not, then click Finish. Transferring current HP StorageWorks Secure Key Manager (SKM) enrollment settings to an HP Enterprise Secure Key Manager (ESKM) This procedure will transfer an existing SKM enrollment to a new ESKM cluster. The ESKM cluster must be installed and operational prior to upgrading from SKM to ESKM.
3. 4. 5. Double-click the library on which you want to change the key manager. Click the Configuration tab. In the left panel, select Key Management. NOTE: The Key Management command will only appear if you have Advanced Secure Manager (see Using license keys (page 144)) and LTO4 and later tape drives installed in your library (in the Library window, click the Status tab, then in the left panel, click Advanced LTO Drives). 6.
NOTE: The Interface Manager must be rebooted for this operation to take effect. However, the drives and the tape library are not rebooted. 6. When the Update and Verification Operation Complete message appears, read whether the operation was completed successfully, then click Finish. 14. If appropriate, delete a tier from the Key Manager Configuration using the following procedure: 1. All tiers are listed in the same wizard. 2. Remove the node addresses from the tier to be removed. 3. Click Remove Tier.
4. Click Next. Page 1 of the wizard appears. 5. Enter a name for the new support ticket and select the components you want included in the support ticket. The Cached Support Ticket (Timestamp) column lists whether a cached support ticket is available and, if so, the time it was generated. (Support tickets for tape drives are generated and cached whenever a tape cartridge is ejected.) Clicking the ... button displays more information about a cached support ticket. NOTE: later.
6. Click Next. Page 2 of the wizard appears. 7. Read the note, select the check box to confirm, and click Next. The progress screen appears.
8. When the support ticket is complete, click Finish. The new support ticket appears in the right panel. Viewing a support ticket Support tickets appear in a separate window. To view a support ticket: 1. In the Library window, click the Support tab. 2. In the left panel, select Support Ticket. A list of the support tickets that you have generated appears in the right panel. 3.
4. Click the plus (+) and minus (–) signs to expand and collapse sections of the support ticket. Use the standard navigation keys (Home, End, Page Up, Page Down, and the arrow keys), the Windows scroll bars, and the mouse to navigate through the document. To view different amounts of information, in the drop-down box, you can change the level of detail shown to Highlights, Normal, More details, or Everything. NOTE: The detail level of the support ticket is set to Everything by default.
Saving a support ticket To save a support ticket to a different location or with a different name. For example, you can save a support ticket on a client so that it can be opened with L&TT. 1. In the Library window, click the Support tab. 2. In the left panel, select Support Ticket. A list of the support tickets that you have generated appears in the right panel. 3. Enter a path and filename, and click Save. The file is saved as a ZIP file.
3. 178 Enter your information on the pages of the E-mail Support Ticket wizard. If this is an ongoing support case, select the Send to support provider in reference to an open case option and enter the case reference number in the appropriate field. If this is a new support request, select the Send to support provider to request support by e-mail option. Enter the product number and product serial number in the appropriate fields. When you have completed the wizard, click Finish.
Removing a support ticket 1. 2. In the Library window, click the Support tab. In the left panel, select Support Ticket. A list of the support tickets that you have generated appears in the right panel. 3. To confirm that you want to remove the support ticket, click Yes.
4 Command View TL CLI In addition to the Command View TL GUI, the Interface Manager card can be managed via a command line interface (CLI). The CLI provides commands to perform all necessary management functions. This chapter explains how to initiate a CLI session, the structure of the CLI, and basic navigational techniques. For a comprehensive listing of CLI commands, see (page 190). Accessing the CLI You can access the CLI either through a direct RS-232 connection, or by using Telnet or SSH over the LAN.
4. At the login prompt, use the following default information: • Username: cliadmin • Password: clipwd NOTE: After initially logging in, you should change your password using the set mgmt password (page 210) command. This command starts an interactive procedure for changing the password.
1. Connect a standard RJ-45 Ethernet cable from the network port of the PC or laptop to the cascade port of the Interface Manager card. Figure 19 Telnetting through the cascade port 2. Open a command prompt and enter the following command: telnet 192.168.2.1 NOTE: The above IP address is hardcoded into the Interface Manager card and is completely separate from the network IP address.
/ > set mgmt /set/mgmt > - or / > set /set > mgmt /set/mgmt > To execute a command that is available at a particular command level, either change to that command level and enter the command, or enter a command sequence followed by the command name.
1 2 Drive clusters in the ESL E-Series libraries are zero-based, although they are not referred to from the front panel of the library. The zero-based numbering of the FC ports and SCSI busses corresponds to the numbers that are printed on the actual hardware. Navigating the CLI The CLI is case-sensitive. Enter all commands and keywords in lower case. User-defined strings, such as names or descriptions, may be any case including mixed case.
controller can be configured differently. For example, one host port can be configured for Fabric Attach and another can be configured for Direct Attach. CAUTION: HP strongly recommends that you leave the Interface Manager mode set to the default setting of Automatic. To change the Interface Manager mode, enter the following command: set mode [ auto] | [manual] When switching between modes, the current command level is changed to the root command level for that mode.
Monitoring device status The CLI provides several commands to monitor device status. The status shown is a snapshot of device status at the moment the command was executed. After the CLI shows the status, it does not refresh. To refresh the status information, execute the command again.
where filename is the filename of the firmware file. h. 3. Use the quit command to logoff the FTP/SFTP session.
d. Log in with the following credentials: • User name: ftp or sftp, as appropriate • Password: Use your e-mail address to log in via FTP, or sftp to log in via SFTP. After logging in, a command shell opens displaying the anonymous FTP/SFTP directory. e. f. g. If necessary, use the ls command to list the contents of the FTP/SFTP directory. Enter the bin command to turn on binary transfer mode.
1. Use the following command to show a list of all hosts that are known by the system: show host info This command lists all known hosts and assigns each one a host number. You need the host number to map the host. The Interface Manager card keeps track of all hosts that attempt to access the library. Some hosts in the SAN might not be recognized by the Interface Manager card.
5 CLI Command Reference The following commands are available to all users. Click a command name in the table to jump to the description of that command.
“set ssh hostkeys” (page 218) “show station” (page 244) set supportticket disable set supportticket enable set system contact assetnumber set system contact email set system contact location set system contact name set system contact pager set system contact phone set system name show drive access show drive hostport show drive info show drive interface show drive productid show drive revision “show ssh hostkeys” (page 243) “show station” (page 244) show supportticket cache show supportticket policy show s
Examples node_wwpn Specify the node world wide port name. World wide port names are specified as 16 hex digits. For example, 1234567890ABCDEF is a well-formed world wide name. This operand is required. host_name Specify the name of the host. The host name may contain letters, numbers, and '_' characters. The maximum length for a host name is 19 characters. This operand is required.
Download code to Ultrium 3-SCSI drive HU105089K6 L58S ? Enter 'y' or 'n' (default: n):n Task: Downloading drives. Task % Complete: 0 Device % Complete Errors Status ---------- ---------- ------ -------------------Drive 1 0 false Waiting... Drive 2 0 false Waiting... Task: Downloading drives. Task % Complete: 9.5 Device % Complete ---------- ---------Drive 1 19 Drive 2 0 . . . Task: Downloading drives.
100000e00202621b 100000e00202d2b4 100000e002030a71 0 0 0 none none none . . . Task: Downloading interface controllers. Task % Complete: 100 Device % Complete Errors ------------------ ---------- -----100000e00202621b 100 none 100000e00202d2b4 100 none 100000e002030a71 100 none See also Transferring firmware to device Transferring firmware to device Transferring firmware to device Status -------------------Complete. Complete. Complete.
Firmware files can be retrieved from the Internet using HP StoreEver L&TT. Before using this command, a firmware file must have been transferred to the Interface Manager card firmware repository via FTP/SFTP. See Updating the firmware with the CLI (page 186) for more information. CAUTION: Downloading firmware forces a reboot of the Interface Manager card. Ensure that no backup jobs are in progress before running this command.
move media Description Moves media between drives, slots, and mail slots. Syntax move media destination source Availability All users and mode Operands destination, source Examples The media locations are specified using a media location type code and the logical address of the location.
reboot library Description Reboots the library. After executing this command, the CLI session is lost and must be reestablished. CAUTION: To avoid loss of data, ensure that all backup jobs have completed before executing this command. Syntax reboot library [force] Availability All users and manual mode only Operands [force] Examples To reboot the library: Specify force to skip the prompt asking if you are sure you want to reboot the Interface Manager card. This operand is optional.
Examples />remove host Current hosts available for removal: Caution if the SID is non-zero, the host may be logged in to one or more interface controllers. (Note: If a host is currently mapped, it will not be displayed in the following list.
Searching for replacement candidate for missing Interface Controller 1 out of 1 (100000e002025e2f) Finished searching for replacement hardware Calling GetValidReplacementIndices IFC # Missing IFC WWN Replacement IFC WWN Status ----- -------------------- -------------------- ----------------1 100000e002025e2f 100000e00202a627 Ready to configure Select 1 or more IFCs to replace, using the index in column 1. If more than one IFC is selected, separate the indices with spaces: 1 2 4.
restore system config Description Restores the system configuration so that it matches the last saved configuration. The system configuration includes the Interface Manager card, interfaces, and licensed feature configuration. Before using this command, the system configuration must have been saved using the save system config command. The save system config command creates a file called IM_save_snapshot.
restore system defaults Description Restores the factory defaults of the Interface Manager card and all connected interface controllers. When restoring the factory defaults, the following Interface Manager card settings may be optionally retained: • Network settings (IP address, subnet, and gateway). HP recommends retaining the network settings if they are already working properly.
save drive lttsupportticket Description Generates an HP StoreEver L&TT support ticket for a tape drive. The Interface Manager card places the support ticket in an anonymous FTP directory, which can then be transferred from the Interface Manager card firmware repository via FTP/SFTP. CAUTION: Each time a support ticket is generated, it uses the same filename (supportticket.zip) and overwrites the previous support ticket.
be transferred from the Interface Manager card firmware repository via FTP/SFTP. CAUTION: Each time a support ticket is generated, it uses the same filename (supportticket.zip) and overwrites the previous support ticket. Syntax save library lttsupportticket Availability All users and modes Operands None Examples To generate a support ticket for the ESL library: />save library lttsupportticket Generating support ticket done You can get your support ticket by using anonymous FTP.
Examples To generate a support ticket for the Interface Manager card: />save mgmt lttsupportticket Generating support ticket done You can get your support ticket by using anonymous FTP. See also save drive lttsupportticket save interface lttsupportticket save library lttsupportticket save system config Description Saves the system configuration so that it can be restored at a later time using the restore system config command.
Operands drive_num The drive number for which to set the hostport mode. The mode may be changed for all LTO4 and later drives by specifying all for this operand. This operand is required. mode The mode, which can be: auto, hard, soft, or nport. When mode is hard, the alpa may be specified. This operand is required. NOTE: The alpa value cannot be 0xEF because this is equal to a loopid of 0, which is soft mode.
the new name is applied, and all resource mapping pools to which the host had been added are updated to reflect the new name. Syntax set host name index host_name Availability All users and modes Operands index Specify the number of the host to be named. host_name Specify the name of the host. The host name may contain letters, numbers, and '_' characters. The maximum length for a host name is 19 characters. This operand is required.
/>set interface beacon The following interfaces have beacon functionality: You may enter 'q' at any time to quit. Change beacon on interface 2 ? Enter 'y' or 'n' (default: n):y Enable this beacon? Enter 'y' for on, 'n' for off (default: n):y You may enter 'q' at any time to quit. Change beacon on interface 3 ? Enter 'y' or 'n' (default: n):n You may enter 'q' at any time to quit.
set interface hostport connection Description Sets the connection type for one or more interfaces. The connections are either fabric or direct connect. CAUTION: Using this command forces a reboot of all interfaces. Ensure that no backup jobs are in progress before running this command.
can run at 4 Gbps. In Automatic mode, changing the interface hostport speed applies to all ports on all interfaces. CAUTION: Using this command in Automatic mode forces a reboot of all interfaces. Ensure that no backup jobs are in progress before running this command. Syntax set interface hostport speed [interface_num] | [all] [port_num] | [all] [1] | [2] | [4] Availability All users and modes Operands interface_num Specify the number of the interface.
set mgmt ntp Description Starts or stops clock synchronization via NTP or checks connectivity with NTP servers. If starting NTP or checking connectivity, provide one to three NTP servers. Syntax set mgmt ntp [[check ntp-servers] | [start ntp-servers]stop] Availability All users and modes Operands ntp-servers The IP address or name of one to three NTP servers separated by spaces. For example: 192.0.2.12 192.0.2.20 ntp.example.
Availability All users and modes Operands zone Examples To change the Interface Manager card time zone to that for Denver, Colorado: Specify the time zone number that corresponds with the list that appears. This operand is required.
set mode Description Sets the Interface Manager mode for the current user to Automatic or Manual. Switching from Manual to Automatic mode may cause configuration changes made while in Manual mode to be lost. Syntax set mode [auto] | [manual] Availability All users and modes Operands [auto] | [manual] Examples To set the mode to Automatic: Specify auto or manual mode as required. This operand is required. />set mode auto Changing mode...
will run a wizard prompting users for the prefix of the address to add or remove.
show net info set net v6 manual NOTE: To use this command, first enable IPv6 using the set net v6 ipversion command. Description Configures the Interface Manager to accept a user-provided network address for the public network interface.
your CLI session to terminate (for a telnet/ssh user), and you may have to log on again. Do you really want to enable Stateless address autoconfiguration? Enter 'y' to continue or 'n' to skip [default='n']: y Operation status: Starting to change network.
9. Use the + and — keys to change the hours, minutes, and seconds to the correct values. These values are set but not saved. 10. Press Esc to return to the main menu. 11. At the Save Changes and Exit? prompt, enter Y. The date and time is now saved. The HP StorageWorks Interface Manager reboots. The six-month HP service password works. set network dhcp Description Enables or disables DHCP mode to set the Interface Manager card IP address.
a network. The Interface Manager card has a built-in SNMP agent that supports queries to MIB-II in addition to SNMP traps/alerts. Syntax set network snmpcommunity [read] | [write] | [read6] | [write6] string Availability All users and modes Operands [read] | [write] | [read6] Specify whether this command will define the read or write community | [write6] string. Read and Write will set the strings for IPV4. Read6 and Write6 will set the strings for IPV6.
See also show network snmpcommunity set ssh hostkeys Description Creates the SSH hostkeys for the Interface Manager. This command also makes a copy of the public host keys available in the ftp public directory. Syntax set ssh hostkeys Availability All users and modes Operands None Examples /set/ssh>help hostkeys set supportticket disable Description Turns off proactive generation of the support tickets for the tape drives. Support ticket generation will take longer.
show supportticket statistics set system contact assetnumber Description Sets the system asset number. Syntax set system contact assetnumber ID Availability All users and modes Operands ID Examples To set the system asset number to 123456ABCD: Specify the system asset number. The system asset number must only be composed of letters and numbers. Its maximum length is 63 characters. This operand is required. />set system contact assetnumber 123456ABCD Committing configuration...
Examples To set the system contact name to myfirstname_mylastname: />set system contact name myfirstname_mylastname Committing configuration...done See also show system contact name show system contact email set system contact pager Description Sets the system contact pager number. Syntax set system contact pager number Availability All users and modes Operands number Examples To set the system contact pager number to 444-444-4444: Specify the system contact pager number.
show drive access Description Shows which hosts have access to one or more tape drives. For each tape drive, a list of hosts appears. For each host, the target LUN that gives the host access to the drive is shown. Syntax show drive access [drive_num] | [all] Availability All users and modes Operands drive_num Examples To show tape drive access information for drive 1: Specify the tape drive for which to display access information.
show drive type show interface info show drive info Description Shows all information pertaining to one or more tape drives. This information includes the tape drive status. Syntax show drive info [drive_num] | [all] Availability All users and modes Operands drive_num Examples To show all information for all tape drives: Specify a tape drive that will have its information appear. The information may be displayed for all tape drives by specifying all for this operand. This operand is required.
Operands drive_num Specify the tape drive for which to display interface information. The interface information may be displayed for all tape drives by specifying all for this operand. This operand is required.
drives by specifying all for this operand. This operand is required.
Operands drive_num Specify a tape drive for which to display the status. The tape drive status may be displayed for all tape drives by specifying all for this operand. This operand is required.
Examples To show the available firmware files and revisions: />show firmware available Firmware Revision VendorId ----------------- ----------i100 HP 1.05 HP E36R HP See also ProductID ----------INTRFC-MGR01 NS E2400-160 Ultrium 1-SCSI show firmware revisions show firmware revisions Description Shows the current firmware revisions installed in the Interface Manager card and FC interface controllers.
show host info Description Shows the name, node WWN, port WWN, and mapped status of all hosts.
Operands Examples ftp Displays whether the ftp service is enabled or disabled. telnet Displays whether the telnet service is enabled or disabled. tlogin Displays whether the rlogin service is enabled or disabled. all Displays whether the ftp, telnet, and rlogin services are enabled or disabled.
Beacon-supported Interfaces ---------------------------Interface 2 beacon: Off Interface 3 beacon: Off Interface 4 beacon: Off See Also set interface beacon show interface hostport alpa Description Shows the ALPA of one or more interfaces. This command also indicates whether the interfaces currently have their port mode set to hard addressing or are using the ALPAs.
Syntax show interface hostport mode [interface_num] | [all] [port_num] | [all] Availability All users and modes Operands interface_num Specify an interface number. The mode may be displayed for all interfaces by specifying all for this operand. This operand is required. port_num Specify a port number. The mode may be displayed for all ports by specifying all for this operand. This operand is required.
Examples To show the port speeds for interface 1: />show interface hostport speed 1 all Interface port speed: Interface Card WW Port Num Speed ---------------- ----------------- ----1 hostport1 FFFFFFFFFFFFFFFF 2 Gbpsec hostport2 AAAAAAAAAAAAAAAA 2 Gbpsec See also set interface hostport speed show interface info Description Shows all information pertaining to one or more interfaces.
Interface Name ---------------myintfc1 myintfc2 Date ---------12/14/2002 12/14/2002 Time ----13:02 13:01 *************************************************************** Interface connection type: Interface Name Connection Type ---------------- --------------myintfc1 fabric myintfc2 fabric *************************************************************** Interface event mask: (Only displayed for service user) Interface Name Event Mask ---------------- --------------myintfc1 0xFF myintfc2 0x01 **************
---------------- -----------myintfc1 2, 4 myintfc2 2, 4 *************************************************************** Interface write buffering: (Only displayed for service user or manual mode) Interface Name Write Buffering ---------------- --------------------myintfc1 enabled myintfc2 enabled See also show drive info show interface name Description Shows the name and node WWN of one or more interfaces.
/>show interface status all Interface status: Interface Card ----------------Interface Card 1 Interface Card 2 WW Node Name ---------------bb5ea468bb5ea354 bb4ff343236bc023 Status -----Green Yellow State ------Online Offline Firmware Mismatch -------No Yes Has Errors -------No Yes* *Use the command 'show interface status' with a specific interface number to see specific errors for this device.
Tape library firmware revision: 3.
Examples To show the product ID of the tape library: />show library productid Tape library product ID: ESL 9326 See also show library info show library revision Description Shows the firmware revision of the tape library. Syntax show library revision Availability All users and modes Operands None Examples To show the firmware revision of the tape library: />show library revision Tape library firmware revision: 3.
Value: NA Warning Threshold: NA Normal Range: NA ... See also None show library serialnumber Description Shows the serial number of the tape library. Syntax show library serialnumber Availability All users and modes Operands None Examples To show the serial number of the tape library: />show library serialnumber Tape library serial number: 123456ABCDEF See also show library info show library status Description Shows the status of the tape library.
Drive Drive Drive Drive Drive 4 5 6 7 8 HU72L12069 HU72L12066 HU72L12103 HU73A05925 HU72M07819 Interfaces: Interface Card -------------------1 2 See also Ultrium Ultrium Ultrium Ultrium Ultrium Interface Name -------------------100000e0020286d1 100000e00202733b 1-SCSI 1-SCSI 1-SCSI 1-SCSI 1-SCSI yes yes yes yes yes 100000e00202733b 100000e0020286d1 100000e0020286d1 100000e00202733b 100000e00202733b WW Node Name ---------------100000e0020286d1 100000e00202733b show library info show license Descr
Drive: Drive: Drive: Drive: Drive: Drive: Drive: Drive: Drive: Drive: See also 3 4 5 6 7 8 9 10 11 12 NA NA NA NA NA NA NA NA NA NA Empty Empty Empty 102732L2 Empty Empty Empty Empty Empty Empty Source slot unknown move media show mgmt clock Description Shows the current date and time for the Interface Manager card, along with an indication of whether an NTP server is in use.
Device State Description See also Ready Operational show mgmt log event show mgmt log event Description Displays the event log. Information for each event is summarized. To see additional details about a specific event, see show mgmt log detail.
See also set mgmt timezone set mgmt clock show mgmt clock show mgmt wwnstate Description Shows the current World Wide Name (WWN) retention state for the Interface Manager card. All WWN information shown is for the node name/ID. This command is deprecated. NOTE: In Command View TL versions 2.0 and later and Interface Manager versions I200 and later the WWN retention state feature is always enabled. The output of this command might not be shown correctly in the user interface.
- IPv6 Addresses Type 2620:0000:0a07:e00a:0001:0002:0003:0004/manual 2620:0:a07:e00a:280:66ff:fe05:f956/64 stateless 2620:0:a07:e00a:485c:8517:cdb:6a83/64 dhcpv6 fe80::280:66ff:fe05:f956/64 link-lcl See also set net v6 dhcpv6 set net v6 ipaddress set net v6 ipversion set net v6 manual set net v6 stateless show network dhcp Description Shows whether DHCP mode is enabled or disabled. When enabled, DHCP is used to set the Interface Manager card IP address.
Examples To show the SNMP community strings: />show network snmpcommunity Community Strings: Read Only IPV4 - public Read/Write IPV4 - private Read Only IPV6 - public Read/Write IPV6 - private Host IP -------------15.146.154.126 16.78.5.40 See also Trap Community String --------------------public public Filter ------cwi cwi Ver Type --- ---1 semi 1 semi “set network snmpcommunity” (page 216) “set network snmptrap” (page 217) show partition Description Shows which devices are assigned to a partition.
show station Description Displays the Command View TL station's name and IP address that is receiving the Tape Assure data. Syntax show station Availability All users and modes Operands None Examples />show station Current CVTL management station name: Current CVTL management station IP address: xxx.xxx.xxx.xxx See also clear station show supportticket cache NOTE: Cached support tickets will no longer be available in Command View TL 2.6 and later.
show supportticket statistics Description Shows detailed information on the proactive log tickets for all devices (if available).
See also set system contact location show system info show system contact name Description Shows the system contact name. Syntax show system contact name Availability All users and modes Operands None Examples To show the system contact name: />show system contact name System contact name: myfirstname_mylastname See also set system contact name show system info show system contact pager Description Shows the system contact page number.
System System System System See also contact e-mail address: myname@myorg.com location: mylocation asset number: 123456ABCD name: mysystemname show system status show system name Description Shows the system name. Syntax show system name Availability All users and modes Operands None Examples To show the system name: />show system name System name: mysystemname See also set system name show system info show system status Description Shows the system status.
Syntax unmap host host_num [force] Availability All users and modes Operands host_num [force] Examples Specify the host number. This operand is required. An optional parameter; when force is specified, there will be no prompt asking if you really want to unmap the host. To block host 1 access to all drives: />unmap host 1 Caution: Unmapping hosts could force a reboot of some interfaces and will terminate all backup operations involving the rebooting interfaces.
6 Troubleshooting For common problems and how to resolve them, see the following sections: • LED diagnostic codes • “Common issues” (page 249) For additional support, go to the following website: http://www.hp.com/support/cvtl. LED diagnostic codes Table 37 Status LED diagnostic codes Red LED Green LED Description On Off BIOS code failed to run. Blinks 1x per 5 second interval Off Hardware POST failed. No firmware images are loaded.
• “ESL9000 Series issues” (page 250) • “ESL E-Series issues” (page 252) • “EML E-Series issues” (page 254) • “MSL issues” (page 256) • “ESKM enrollment issues” (page 256) ESL9000 Series issues Symptom Possible cause Solution Command View TL server does not detect the Interface Manager card Bad network connection Verify that the Interface Manager card and the management station are correctly connected to the LAN. Interface Manager card not powered Power up the library.
Symptom Possible cause Solution SCSI settings or termination not set properly • Check the SCSI settings for the device. • Check that the SCSI bus is properly terminated. Timing issues Reset the corresponding FC interface controller. If the reset works then increase the SCSI bus discovery delay and/or the host port delay should permanently fix the problem. Drive not powered up or in ready state Troubleshoot drive.
ESL E-Series issues Symptom Possible Cause Solution Command View TL server does not detect the Interface Manager card After powering up the library, it can take up to ten minutes for Command View TL to detect the Interface Manager card This is a normal delay. Wait for ten minutes and try again. Bad network connection Verify that the library and the management station are correctly cabled. Interface Manager card not powered • Power up the library. Observe status on or in ready state and link LEDs.
Symptom Possible Cause Solution NOTE: HP recommends resetting all interface controllers to their default settings. E2400FC 4 Gb Interface controller is Make sure both fans are working in the overheating drive cluster. Order the baffle kit part number 457038-001 to implement into any additional drive clusters that is missing the baffle. This kit includes six baffles, which is enough to populate a fully loaded library ESL-E library. Follow the installation poster provided with the baffle kit.
Symptom Possible Cause Solution of the management station) in the URL to access Command View TL. Management station not running, or • Check to see if the management Command View TL service not running station is operational. on management station • Use the Services applet to verify that the Command View TL service is running on the management station. Select Start →Control Panel→Administrative Tools→Services.
Symptom Possible cause Solution community string in the IPV4 network is: set net snmp write < community name >. The command to modify the SNMP community string in the IPV6 network is: set net snmp write6 < community name >. The community name needs to be anything other than the word private. • The DNS address is set to something weird. An incorrect DNS setting can make the Interface Manager slow and appear to be unresponsive or hang.
Symptom Possible cause Solution of the management station) in the URL to access Command View TL. Management station not running, or • Check to see if the management Command View TL service not running station is operational. on management station • Use the Services applet to verify that the Command View TL service is running on the management station. Click Start →Control Panel→Administrative Tools→Services.
Issue/Symptom Solution should be as close as possible, but variations of up to 5 minutes are acceptable. The SKM or ESKM key generation policy, or policies, for this library have an error or are not complete. • Each library partition must have a separate policy, even if the policy is No Encryption. See “Changing library partitions after initial SKM or ESKM setup” (page 169). • The policy contains the serial number of the library or partition. That serial number must match exactly.
NOTE: 1. An HP CVTL Database Service restart should always be followed by starting the Command View TL service. 2. Restart the LTT service in this order: a. HP Command View TL Data Verification service b. HP Command View TL Data Verification Web service c. HP Command View TL Data Verification Notification service Then restart the Command View TL service. 3. When a data verification test is running, you cannot stop HP Command View TL DV Service under Windows services.msc.
7 Support and other resources • “Contacting HP” (page 259) • “Related information” (page 259) • Document conventions and symbols Contacting HP Go to www.hp.com/support/cvtl for the latest troubleshooting information, firmware updates, software versions, and documentation.
HP tape cartridges To make sure you get the best performance from your HP StoreEver tape library, always use HP branded tape cartridges. HP develops, tests, and qualifies their hardware and tape cartridges together to ensure compatibility, and enabling you to keep your data safe. To learn more about HP tape cartridges or to order online, go to the HP website: www.hp.
TIP: Provides helpful hints and shortcuts. Updated regulatory compliance and recycling notices For regulatory and recycling notices see HP StorageWorks ESL E-Series Tape Library users guide or HP StorageWorks Enterprise Modular Library E-Series user guide.
A ALPA matrix Table 40 ALPA matrix 0:0xEF 16:0xCD 32:0xB2 48:0x98 64:0x72 80:0x55 96:0x3A 112:0x25 1:0xE8 17:0xCC 33:0xB1 49:0x97 65:0x71 81:0x54 97:0x39 113:0x23 2:0xE4 18:0xCB 34:0xAE 50:0x90 66:0x6E 82:0x53 98:0x36 114:0x1F 3:0xE2 19:0xCA 35:0xAD 51:0x8F 67:0x6D 83:0x52 99:0x35 115:0x1E 4:0xE1 20:0xC9 36:0xAC 52:0x88 68:0x6C 84:0x51 100:0x34 116:0x1D 5:0xE0 21:0xC7 37:0xAB 53:0x84 69:0x6B 85:0x4E 101:0x33 117:0x1B 6:0xDC 22:0xC6 38:0xAA 54:0x82 70:0x6A
B New features in previous versions of Command View TL Following are the new features that were added in earlier versions of Command View TL. • “New features in Command View TL 3.6.00” (page 263) • “New features in Command View TL 3.5.00” (page 263) • “New features in Command View TL 3.1.00 and Interface Manager firmware version I274” (page 264) • “New features in Command View TL 3.0.1 and Interface Manager firmware version I273” (page 264) • “New features in Command View TL 3.
• Predictive analytics for tape drive life • Predictive analytics for tape cartridge health • Predictive analytics for tape cartridge life • Tape cartridge utilization and performance analysis • Ability to save the TapeAssure graphs and tabular data in PDF format • Ability to email the TapeAssure graphs and tabular data in PDF format as an attachment • License enforcement with Instant On capability for ESL G3, MSL, and AutoLoaders NOTE: The features above are not visible or supported on EML and
• ◦ Secure Manager host access is now configured using Access Control Groups for increased flexibility. ◦ Users now log in once to the management station, instead of repeatedly logging in each time a new library is managed. New features in Interface Manager firmware version I272: ◦ New command to set SNMP traps from the CLI. ◦ The CLI confirmation prompt can be skipped when mapping or unmapping hosts.
HP library in the SAN. This data can be exported on demand or at scheduled times to a comma-separated values (.csv) file for analysis with spreadsheet programs or custom scripts. • The Interface Manager can synchronize its time with Network Time Protocol (NTP) servers. • Tape drives can be rebooted through the GUI and CLI. Only one drive can be rebooted at a time. • The drive description in the Health summary indicates when the drive needs cleaning.
connection to the storage area network (SAN). Command View TL 2.2 includes the following new features for working with LTO4 and later tape drives: • Monitoring and configuring LTO4 tape drives—You can configure and monitor the FC connections between the tape drive and the SAN. See (page 130). • World wide name (WWN) retention—The WWN is retained when you replace an LTO4 tape drive with another LTO4 tape drive. See Changing the connection properties of advanced LTO4 tape drives (page 131).
NOTE: If you have a popup blocker, it will prevent the online help browser window from appearing. You can either set your popup blocker to enable pop-ups on this site or hold the Ctrl key while selecting the Help link. • Hardware replacement wizard—Step-by-step wizard that guides you through the replacement of one or more interface controllers. Retains all settings including Secure Manager settings, partitions, and WWNs and updates firmware revisions.
Index A Access Control Group, 145 adding, 145 editing, 149 removing, 152 Action menu, 59 Actions menu, 25 button, 26 default command, 25 in a 2-panel window, 25 Add License Key dialog box, 32 Add Trap Entry command, 133 adding Access Control Group, 145 capacity, 156 library, 27 manually, 27 license key, 32 partitions, 153 slots, 156 SNMP trap, 132 admin user, 22, 34 advanced features, 144 alert log displaying in popup box, 40 icons, 40 sorting, 40 viewing, 39 Alert Log command, 39 alerts SNMP, 132 ALPA matr
described, 180 starting, 180 Telnet interface starting, 181 via the cascade port, 181 via the LAN, 181 Command View ESL, 15, 18 Command View MSL, 24 Command View TL accessing, 15 described, 21 device numbering conventions, 183 displaying details, 25 GUI, 11, 15 installing, 18 multiple GUI clients, 15 multiple sessions, 11 navigating, 25 new features, 264, 265 prerequisites, 15 service, 21 starting, 21 toolbar buttons, 25 version 1.
GUI, 26 Device Selection tab, 22 device status monitoring CLI, 186 GUI, 38 Direct Attach radio button, 42, 132 Disable Factory Overrides dialog box, 143 discovering library manually, 27 displaying see viewing documentation conventions, 260 HP website, 259 related, 259 downgrading firmware, 139, 142 drive drive properties environment tab in TapeAssure, 81 drive properties health tab in TapeAssure, 79 drive properties last loaded tape tab in TapeAssure, 84 drive properties performance tab in TapeAssure, 82 dr
help obtaining, 259 Help button, 26 Help command, 268 Home command, 25 Host Access command, 153 host HBA configuring access, 144 synchronizing, 152 viewing device map, 152 viewing properties, 152 HP technical support, 259 HyperTerminal, 180 I icons, 40 green checkmark, 24, 40 Help, 26 Print, 26 red X, 24, 40 Refresh, 26 status, 24 yellow exclamation point, 24, 40 increasing see upgrading Information icon, 24, 40 initial configuration steps, 26 Insight Remote Support, testing, 23 installing Command View TL,
adding manually, 27 changing, 25 configuration described, 134 restoring, 134 saving, 134 viewing saved, 135 configuring, 26 current, 25 device numbering conventions, 26 enroll in backup application, 162 enroll with a key manager, 160 front panel, 26 information, 38 managing, 24 partitioning, 153 password changing, 34 removing, 27 Library command, 39 library name ESL G3, 27 MSL6480, 27 Library Name dialog box, 36 library partitions change, 169 Library Properties dialog box, 39 Library Sensors command, 39 Lib
adding, 153 deleting, 154 deleting all, 155 extending, 155 Partitioning command, 153, 154, 155 password default CLI, 181 factory, 139, 142, 176 library, 34 changing, 34 default, 22 permanent license, 32 physical connections, 38 popup blocker, 175, 268 Port Connection Settings dialog box, 42, 132 port mode, 41 port speed, 41, 131 ports, 19, 20, 34 ESKM, 20 Interface Manager card, 14 SKM, 20 SMTP, 20 prerequisites, 15 primary management station, 15 Print button, 26 proxy settings, 33 Q Question Mark button,
synchronizing host access, 152 T tape cartridges content panel in TapeAssure, 87 encrypting, 158 moving, 136 overview in TapeAssure, 89 properties in TapeAssure, 89 view health in TapeAssure, 90 view last used drive in TapeAssure, 94 view performance in TapeAssure, 92 view usage in TapeAssure, 93 view utilization in TapeAssure, 100 tape drive configure for TapeAssure, 45 drive properties overview tab in TapeAssure, 78 encryption, 158, 266 numbering, 26 port speed, 131 view drive health in TapeAssure, 59 vi
Telnet, 11, 180 users, 22, 34 default CLI, 181 V verifying see checking View Saved Configuration command, 135 viewing alert log, 39 component status, 39 details, 25 device map, 152 health summary, 38 host HBA properties, 152 physical connections, 38 saved library configuration, 135 support ticket, 175 truncated text, 40 W Warning icon, 24, 40 web server port, 34 websites HP, 259 HP Subscriber's Choice for Business, 260 license keys, 144 product manuals, 259 purchasing license keys, 144 windows Launcher, 2
