HP Interface Manager and Command View for Tape Libraries 3.7 User Guide

be transferred from the Interface Manager card firmware repository via
FTP/SFTP.
CAUTION: Each time a support ticket is generated, it uses the same filename
(supportticket.zip) and overwrites the previous support ticket.
Syntax save library lttsupportticket
Availability All users and modes
Operands None
Examples To generate a support ticket for the ESL library:
/>save library lttsupportticket
Generating support ticket done
You can get your support ticket by using anonymous FTP.
See also save drive lttsupportticket
save interface lttsupportticket
save mgmt lttsupportticket
save ltt
Description Saves the Access Control Groups (ACG) or maps and Target Port Associations
(TPA) support ticket information in the acg.txt and tpa.txt files. The
Interface Manager card places the files in anonymous FTP/SFTP directory
(/im/xfer in the Interface Manager Flash), which can then be transferred
from the Interface Manager card firmware repository via FTP/SFTP.
CAUTION: Each time the ACG and TPA information is saved, it uses the
same filenames (acg.txt and tpa.txt ) and overwrites the previous files.
Syntax save ltt
Availability All users and modes
Operands None
Examples To save the ACG and TPA information for the ESL library:
/>save ltt
Generating files
You can get your files by using anonymous FTP.
See also save drive lttsupportticket
save interface lttsupportticket
save mgmt lttsupportticket
save mgmt lttsupportticket
Description Generates an L&TT support ticket for the Interface Manager card. The Interface
Manager card places the support ticket in an anonymous FTP/SFTP directory,
which can then be transferred from the Interface Manager card firmware
repository via FTP/SFTP.
CAUTION: Each time a support ticket is generated, it uses the same filename
(supportticket.zip) and overwrites the previous support ticket.
Syntax save mgmt lttsupportticket
Availability All users and modes
Operands None
save ltt 203