HP Interface Manager and Command View for Tape Libraries 3.7 User Guide

6 Troubleshooting
For common problems and how to resolve them, see the following sections:
• LED diagnostic codes
• “Common issues” (page 249)
For additional support, go to the following website:
http://www.hp.com/support/cvtl.
LED diagnostic codes
Table 37 Status LED diagnostic codes
DescriptionGreen LEDRed LED
BIOS code failed to run.OffOn
Hardware POST failed. No firmware images are loaded.OffBlinks 1x per 5 second
interval
No CompactFlash disk or valid boot sector image found.OffBlinks 2x per 5 second
interval
Specified firmware image files were not found. Neither the
current nor the previous image was found.
OffBlinks 3x per 5 second
interval
Load or execute command failed (boot code remains at end
of process). This indicates that load, decompress, or execution
failed on both the current and previous image files.
OffBlinks 4x per 5 second
interval
Flash is read-only. Replace with 488160-001 (256 MB for
use on the 342213-001 or 393531-001 (AS#340252-001
OffBlinks 5x per 6 second
interval
or AS#340252-002) Interface Manager card) 439651-001
(1 GB for use on the 480240-001 (AS#340252-003) Interface
Manager card).
Load or execute command succeeded. Boot code successfully
loaded, decompressed, and initiated execution of one of the
image files.
Blinks 1x per 5 second
interval
Off
Application software is initializing.Blinks 2x per 5 second
interval
Off
Application is identifying all library components.Blinks 3x per 5 second
interval
Off
Normal state. Application has identified all library components.OnOff
Table 38 Network link activity/speed LEDs
DescriptionStatusLED
Port disconnected/no linkOffLink Activity LED (left side of
each Ethernet port)
Port connected to another Ethernet deviceOn
Data is being transmitted/receivedFlashing
Port is operating at 100 MbpsOnLink Speed LED (right side of
each Ethernet port)
Port is operating at 10 Mbps, or port is not connected (see Link Activity
LED)
Off
Common issues
Common issues are organized into the following categories:
LED diagnostic codes 249