HP Interface Manager and Command View for Tape Libraries 3.7 User Guide

7 Support and other resources
• “Contacting HP” (page 259)
• “Related information” (page 259)
• Document conventions and symbols
Contacting HP
Go to www.hp.com/support/cvtl for the latest troubleshooting information, firmware updates,
software versions, and documentation.
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Related information
Related documentation
The following documents and websites provide related information:
• ESL E-Series Interface Manager poster
• ESL9000 Series Interface Manager Replacement Instructions poster
• EML E-Series Interface Manager replacement poster
• HP StoreEver Command View TL SMI-S Provider installation instructions
• HP Enterprise Systems Library (ESL) G3 Tape Library User Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Storage Software or Tape Storage and Media and then select your
product.
HP websites
For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/support/manuals
• http://www.hp.com/support/downloads
• http://www.hp.com/go/tapeassure
Contacting HP 259