HP StorageWorks Command View XP Advanced Edition Device Manager Agent Installation and Configuration Guide (December 2005)

Troubleshooting Device Manager Agent Operations 74
File to Collect File Location Explanation
access.log Installation-folder-for-Device-
Manager-agent\agent\logs\
Access log for the communication
control function.
error.log Installation-folder-for-Device-
Manager-agent\agent\logs\
Communication control function error
log.
service.log Installation-folder-for-Device-
Manager-agent\agent\logs\
Servlet function operation log.
trace.log Installation-folder-for-Device-
Manager-agent\agent\logs\
Warnings of communication control
function, internal trace data log.
HiScan.msg Installation-folder-for-Device-
Manager-agent\bin\logs\
Directory where HiScan output
messages are stored.
HiScan.log Installation-folder-for-Device-
Manager-agent\bin\logs\
HiScan output log.
HiScan.err Installation-folder-for-Device-
Manager-agent\bin\log\
HiScan output error log.
hdvmagterr.log Installation-folder-for-Device-
Manager-agent\bin\logs\
hdvmagt log file.
hldu_err.log Installation-folder-for-Device-
Manager-agent\util\logs\
hldutil.exe error log.
Timestamp.log Installation-folder-for-Device-
Manager-agent\util\logs\
Volume information extracted by
HLDUTIL.
Device_
Manager_VERSION
NO._InstallLog.log
Installation-folder-for-Device-
Manager-agent
An information output log file created
when the Device Manager agent is
installed.