HP StorageWorks P9000 Command View Advanced Edition Suite Software 7.1.1 Administrator Guide (web) (TB581-96065, September 2011)

Required operations when creating or changing a configuration definition file .......................... 229
Note about deleting copy pairs .......................................................................................... 229
Device Manager agent commands ............................................................................................ 230
firewall_setup command .................................................................................................... 230
hbsa_modinfo command ................................................................................................... 231
hbsa_util command .......................................................................................................... 232
hbsasrv command ............................................................................................................ 232
hdvm_info command ........................................................................................................ 233
hdvmagt_setting command ................................................................................................ 234
HiScan command ............................................................................................................. 235
hldutil command .............................................................................................................. 237
javapath_setup command .................................................................................................. 241
TIC command .................................................................................................................. 242
12 Setting up Host Data Collector ....................................................... 245
Installing Host Data Collector ................................................................................................... 245
Before you begin a Host Data Collector installation ............................................................... 245
Installing Host Data Collector (Windows) ............................................................................. 245
Installing Host Data Collector (Solaris or Linux) ..................................................................... 246
Specifying the Host Data Collector environment settings ............................................................... 246
Removing Host Data Collector .................................................................................................. 246
Removing Host Data Collector (Windows) ........................................................................... 246
Removing Host Data Collector (Solaris or Linux) .................................................................... 247
13 Troubleshooting ........................................................................... 249
Common problems and solutions .............................................................................................. 249
Problems and solutions in the management server ................................................................ 249
Problems and solutions in Device Manager ................................................................... 249
Problems and solutions in Tiered Storage Manager ........................................................ 252
Problems and solutions in the host ...................................................................................... 256
Acquiring maintenance information ........................................................................................... 258
Acquiring maintenance information on the management server .............................................. 259
Acquiring maintenance information on a server on which Host Data Collector is installed .......... 261
Acquiring maintenance information on a host ...................................................................... 261
Acquiring maintenance information on a host managed by Host Data Collector ................. 262
Acquiring maintenance information on a host managed by the Device Manager agent ....... 262
Acquiring the Java VM thread dump ......................................................................................... 262
Acquiring the Java VM thread dump (Windows) ................................................................... 263
Acquiring a thread dump of the HBase Storage Mgmt Common Service (Windows) ........... 263
Acquiring a thread dump of the HCS Device Manager Web Service (Windows) ................ 263
Acquiring the Java VM thread dump (Linux) ......................................................................... 263
Acquiring a thread dump of the HBase Storage Mgmt Common Service (Linux) .................. 263
Acquiring a thread dump of the HCS Device Manager Web Service (Linux) ...................... 264
Checking audit log data .......................................................................................................... 264
Message text in audit log data ........................................................................................... 267
Message text for Common Component processing ......................................................... 267
Message text for Device Manager server processing ...................................................... 267
Message text output when related products are started ................................................... 269
Message text for Device Manager server processing using CIM ....................................... 270
Message text for Tiered Storage Manager processing ..................................................... 272
Message details for Device Manager server requests ............................................................ 280
Commands in message details .................................................................................... 281
Targets in message details .......................................................................................... 281
Options in message details ......................................................................................... 283
8