HP StorageWorks XP Command View Advanced Edition software Device Manager server installation and configuration guide (web version) (T1780-96078, March 2008)

Troubleshooting
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Table 10-1 General troubleshooting information
No. Problem Solution
If the description
java.lang.OutOfMemoryError occurred.
exists in the file:
Perform the following in order:
○ Open the newest javacoreprocess-
ID.occurrence-date-
(YYMMDD)occurrence-time-
(HHMMSS).txt file that you found in
step 2. In the file, find the text Heap
Status. In the Heap Status section,
each heap area is recorded as follows:
DefNew::Eden:60979K/69952K(87.2
%) Max:69952K(87.2%)
D
efNew::Survivor:0K/8704K(0.0%)
Max:8704K(0.0%)Tenured:174784K/
174784K(100.0%)
Max:174784K(100.0%)Perm:13706K/
65536K(20.9%) Max:65536K(20.9%)
○ Total the Max values of each area. Make
sure that the total value is almost the
same as the memory heap size (256 MB
at the initial installation) set as the
maximum value of HBase Storage Mgmt
Web Service. If the total value is smaller
than that memory heap size, the physical
memory might be insufficient. In such a
case, either decrease the number of
processes concurrently executed or
increase the physical memory. If the error
occurs even after you increase the
physical memory, contact maintenance
personnel.