HP StorageWorks XP Command View Advanced Edition software Device Manager server installation and configuration guide (web version) (T1780-96078, March 2008)

ManualsBrandsHP ManualsSoftwareHP Command View XP AE Media Kit

Windows systems installation

3-2-1-2 Checking the time of a machine and the functions that adjust the time

If the time of a machine is changed while the services of Common Component and XP Command

View AE Suite are running, Device Manager might not operate correctly. If you need to change this

time, do so before installation.

If you want to use functionality that automatically adjusts the time by using a protocol such as NTP,

use a function that can gradually adjust the time of a machine without immediately synchronizing the

time when the time of the machine is ahead of the actual time. There are some functions that

gradually adjust the time if the difference between the time of a machine and the actual time is

within a certain fixed period, or immediately synchronize the time if the time difference exceeds a

certain fixed period. Therefore, set the frequency of the time adjustments for the function that you

are using so that the time difference does not exceed the fixed period.

For example, the Windows Time service can gradually adjust the time of a machine without

immediately synchronizing the time if the time is ahead of the actual time by a certain fixed period.

Therefore, check the range in which the Windows Time service can gradually adjust the time, and

then set the frequency of the time adjustments for the Windows Time service so that the difference

between the time of the machine and the actual time does not exceed that range.

Changing the time after installing Device Manager

If you cannot use functionality that adjusts the time automatically, or if you need to change the

time immediately, perform the following procedure to change the time of a machine:

1. Stop all the services of Common Component and XP Command View AE Suite.

2. Change the time of the machine.

3. Restart the machine.

3-2-1-3 Checking other programs related to security

• Check whether the following programs are installed. If they are installed, take action by

following the explanation below:

○ A program that monitors security

Stop the program that monitors security, or change its settings so that Device Manager can

be installed normally.

○ A program that detects viruses

We recommend that you stop programs that detect viruses, and then install Device

Manager.

If a program that detects viruses is running during installation of Device Manager, the

speed of installation might be reduced, installation might fail, or installation might finish in

an incorrect state.

○ A program that monitors processes

Stop the program that monitors processes, or change its settings so that the program does

not monitor the services or processes of the Device Manager server and Common

Component.

If a program that monitors processes starts or stops the above services or processes during

installation of Device Manager, installation might fail.

• In Windows XP SP2 or later, or Windows Server 2003 SP1 or later, disable Data Execution

Prevention before starting the installer.

To disable Data Execution Prevention:

1. Log in to the system using a user ID with Administrator permission.

2. Insert the Device Manager server installation CD.

3. From Control Panel, choose System.

The System Properties dialog box appears.

4. Choose the Advanced tab, and then click the Settings button under Performance.