HP StorageWorks XP Provisioning Manager User Guide (December 2005)

Troubleshooting 164
AIX
®
or Linux host OS:
# /usr/HDVM/agent/bin/TIC.sh
TIC command format
Windows
®
host OS:
TIC.bat [-outdir target-location-of-resultDir-directory [-f]]
Solaris™, AIX
®
, Linux, or HP-UX host OS:
TIC.sh [-outdir target-location-of-resultDir-directory [-f]]
• Arguments
-outdir target-location-of-resultDir-directory
Specifies the location of the resultDir directory for storing the acquired error information. Specify the
relative path from the execution directory, or the absolute path. If another resultDir directory already
exists in the specified location, a confirmation message appears, asking you whether you want to
delete that directory.
NOTE: If you do not specify this argument, the resultDir directory is created in the directory that
contains the TIC command.
-f
When this argument is specified, and another resultDir directory already exists in the location
specified in -outdir, the TIC command deletes the existing directory without displaying a confirmation
message. The acquired error information files will be stored in a new resultDir directory.
CAUTION: This argument can be specified only when the location of the directory is specified in -
outdir.
11-3-2-3 Batch Collection Tool for Host Information (HPVM_GetRAS)
You can use the host information batch collection tool, HPVM_GetRAS, to collect, in a batch, the state of the
host when the error occurred.
HPVM_GetRAS storage location
Windows
®
host OS:
Device-Manager-agent-installation-directory\bin\HPVM_GetRAS.cmd
Solaris™ host OS:
# /opt/HDVM/agent/bin/HPVM_GetRAS.sh
AIX
®
host OS:
# /usr/HDVM/agent/bin/HPVM_GetRAS.sh
HPVM_GetRAS format
Windows
®
host OS:
HPVM_GetRAS.cmd [/datadir directory-name ]
Solaris™ or AIX
®
host OS:
HPVM_GetRAS.sh [–datadir directory-name ]