HP XP P9000 Command View Advanced Edition Suite Software 7.6.0-00 Installation and Configuration Guide

Host prerequisites for Windows
If these conditions are not satisfied, Device Manager agent installation may fail or the Device Manager
agent may not work properly.
Before installing Device Manager agents, perform the following tasks:
• If the Windows logon account contains multi-byte characters, agents cannot be installed. Specify
a folder that does not include multi-byte characters for the TMP environment variable.
Command View AE Suite products for Windows support the Windows remote desktop functionality.
NOTE:
The Microsoft terms for this functionality differ depending on the Windows operating system. These
terms can refer to the same functionality:
• Terminal Services in the Remote Administration mode
• Remote Desktop for Administration
• Remote Desktop Connection
Keep the following in mind when working with Windows remote desktop:
• When using the remote desktop, connect to the console session of the target server in advance
and ensure that no one else connects to your session.
• When logging on to Windows from a remote console, use the Terminal Service Client.
Related topics
• Host prerequisites, page 51
• Installing the Device Manager agent on a Windows host, page 56
Host prerequisites for Solaris
Do not install Device Manager agents on Solaris environments when symbolic links exist for the
following directories:
• /opt
• /opt/HDVM and its subdirectories
• /var
• /var/opt
• /var/opt/HBaseAgent and its subdirectories
• /var/opt/HDVM and its subdirectories
• /var/tmp
When installing the Device Manager agent in Solaris 10 or 11, do not specify system zone settings.
Related topics
• Host prerequisites, page 51
• Installing the Device Manager agent on a UNIX host, page 57
Installation and Configuration Guide 53