Application Discovery 7.2 User Guide

OpenSSL :
OpenSSL is required on managed systems so that the Application Discovery agent software
can securely send application information to the CMS.
To obtain the latest version of OpenSSL for HP-UX, go to the Security and Manageability page
on HP Software Depot web site (http://software.hp.com/). Find OpenSSL and click the
download link.
On Linux systems, OpenSSL is usually installed by default, or it can be installed from the Linux
distribution media.
To avoid a number of known security vulnerabilities, use one of the following versions: 0.9.7l
or later for the 0.9.7 branch, or 0.9.8d or later for the 0.9.8 branch. Check the web site
http://www.openssl.org/news for announcements of OpenSSL security advisories and dates
on various historical OpenSSL software releases.
2. Check that HP WBEM Services software is installed on the managed node and that it is a
compatible version.
To obtain a new version of HP WBEM Services for HP-UX, go to the Security and manageability
page on HP Software Depot web site (http://software.hp.com/). Find “WBEM Services for
HP-UX”. For details on which is the appropriate version to download by operating system
version, please consult the Matrix Operating Environment installation and configuration guide.
AppDiscAgent runs with any 2.x version of HP WBEM Services for HP-UX.
To obtain a new version of HP WBEM Services for Linux, go to the Internet ready and
networking page on HP Software Depot web site (http://software.hp.com/). Find HP WBEM
Services for Linux, and click the download link.
3. Check that the Application Discovery WBEM provider has been installed on the managed node.
Type the following command on the command line of the managed node:
# cimprovider -l -m AmgrAgentProviderModule
AmgrAgentProvider
A return of AmgrAgentProvider indicates that the WBEM provider is installed.
If this value is not returned, first clean up the provider by typing:
# /opt/amgr/bin/agent_wbem_cleanup
Removing the AmgrAgentProvider
Then configure the provider by typing the following on the command line:
# /opt/amgr/bin/agent_wbem_config
Loading Application Discovery schema
Loading Application Discovery metadata
See also: Errors due to incompatibilities between different versions of Application Discovery agents
and servers
Data missing in Application Discovery screens
Issues listed in this section include the following:
• “Applications not visible in Application Discovery screens” (page 41)
• “Host not visible in Application Discovery screens” (page 42)
• “Packages not visible in Application Discovery screens” (page 44)
40 Troubleshooting