HP Insight Management 7.3 Update 1 Installation and Upgrade Release Notes Abstract This document describes the HP Insight Management 7.3 Update 1 release updates and provides information about installing or upgrading to Insight Management version 7.3 Update1 that is important to know before you begin.
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Contents 1 Overview of the Insight Management 7.3 Update 1 release.............................5 Release objective......................................................................................................................5 HP Insight Management Incremental Update Installer overview.......................................................5 Installation requirements and prerequisites...................................................................................6 Distribution media................
HP authorized resellers............................................................................................................23 Related information.................................................................................................................23 Documents........................................................................................................................23 Websites.......................................................................................................
1 Overview of the Insight Management 7.3 Update 1 release Release objective HP Insight Management 7.3 Update 1 release provides feature enhancements for both the HP Insight Management Advisor and the HP Insight Management Installer. HP Insight Management 7.3 Update 1 also provides updates for existing operating systems and hypervisors, and also fixes to known software issues. HP Insight Management Incremental Update Installer overview The 1. 2. 3.
Installation requirements and prerequisites 7.3 Update 1 • • • Ensure that the CMS (Central Management Server) meets the following criteria: ◦ HP Insight Management 7.3 is installed ◦ HP Insight Management services are up and running Obtain the HP Insight Management 7.3 Update 1 ISO DVD images from the following sources: ◦ HP Insight Management downloads at http://www.hp.com/go/insightupdates ◦ HP Software Depot at http://software.hp.com/portal/swdepot/displayProductInfo.
Distribution media contents Insight Management 7.3 Update 1 Insight Management 7.
Table 1 HP Insight Management DVD #1 (dual-layer) contents Updated for 7.3.1 release Software and version on HP Insight Management DVD #1 HP Systems Insight Manager 7.3 ✓ HP System Management Homepage 7.3 ✓ HP Version Control Repository Manager 7.3 ✓ HP Insight Control server migration 7.3 ✓ HP Insight Management Advisor 7.3 ✓ HP Insight mxsync utility 7.
Table 3 Open source code included on the Insight Management 7.
• Removal of all Insight Control server deployment associated checks • Removal of DHCP (Dynamic Host Configuration Protocol) test and HP Operations Orchestration Upgrade check • Removal of the following database support: ◦ Microsoft® SQL Server® 2012 x86_x64 (Standard, Enterprise, Business Intelligence) ◦ Microsoft® SQL Server® 2008 R2 SP2 - Express Edition ◦ Microsoft® SQL Server® 2008 R2 SP1 x64, x86 (Express, Standard, Enterprise) HP Insight Management Installer HP Insight Management Installe
New support on the CMS This release introduces support for the following software on the CMS: • Databases: The following list of databases support both 32 bit and 64 bit versions. ◦ Microsoft® SQL Server® 2008 R2 SP2 Express NOTE: Microsoft® SQL Server® 2008 R2 SP2 Express is supported only if it is present on the same system on which Insight Management is installed.
Insight Management • HP Insight Management Support Matrix Insight Control • HP Insight Control Release Notes • HP Insight Control Power Management User Guide • HP Insight Control Server Migration User Guide • HP Insight Control Virtual Machine Management User Guide • HP Insight Control Performance Management User Guide • HP Insight Control Getting Started Guide HP Matrix Operating Environment • HP Matrix Operating Environment Release Notes • HP Matrix Operating Environment Infrastructure Or
2 Installation and upgrade notes This chapter provides links to the Insight Management installation documentation and contains notes that are important to read before upgrading to Insight Management version 7.3.1, performing a new installation of Insight Management version 7.3.1, or uninstalling the Insight Management software. NOTE: HP Insight Management can only be installed on drives with an 8dot3 filename enabled in Windows. The 8dot3 filename is enabled on the default drive, which is the C:drive.
Table 5 Microsoft SQL database upgrade errors and suggested action Error code Cause Suggested action and links to more information 1035451685 Upgrading Microsoft SQL 2008 Disable the "Deny Log on as Service" in the local security policy. R2 Express might fail on a CMS installed with Windows 2008 R2 if the Administrator has been added to both local security policies: "Log on as a service" and "Deny Log on as service".
Table 5 Microsoft SQL database upgrade errors and suggested action (continued) Error code Cause Suggested action and links to more information 2. Open the registry editor, and export the following key (009 is the English default key): HKLM\Software\Microsoft\Windows NT\CurrentVersion\Perflib\009 Default keys for other languages: French is 00C, Spanish is 00A, and German is 007. 3. Notice the empty 00x key in the same location. This is where you must import the values. 4.
5. 6. For SLES x.x, fix the partition size to 1,038,255 MB and for RHEL x.x, fix the partition size to 1,006,695 MB. Click Apply and Finish. Upgrading Insight Management Before beginning an upgrade of Insight Management, HP recommends that you gather the information listed in the HP Insight Management 7.3 Preinstallation Worksheet. Gathering the data before you begin ensures that you are prepared to supply all the information required during the upgrade.
1 2 In general, if a version of Insight Dynamics earlier than 6.3 is installed, you must use HP Insight Software DVD 6.3 to upgrade to Insight Dynamics 6.3 and then perform a second upgrade to version 7.3 using HP Insight Management DVD 7.3. SPM 1.2 is included with Insight Dynamics 6.2, SPM 2.1 is included with Matrix Operating Environment 7.1, and SPM 2.2 with Matrix Operating Environment 7.2.
• Upgrading HP Matrix infrastructure orchestration requires a manual step to upgrade Operations Orchestration. This step is documented in the HP Insight Management 7.3 Installation and Configuration Guide. • During an upgrade of Insight Control server migration, an uninstallation window appears. Suggested action: This window is an expected part of the upgrade process and it appears only for a moment. Do not manually close this window. • When upgrading from SPM 1.x to 2.
by the installer. It is important that you do not use the example.xml filename for your production XML files, or you can risk losing that data when SPM is upgraded. If you have used the example.xml file for naming for your production usage, you must back up this file to a different location before performing the upgrade, and then restore the files to their proper location in the state folder following the upgrade.
provide PXE services, and networking issues could arise if both components are installed in the same environment. • The Insight Management Installer cannot run from a mapped drive if the server is running a Windows Server 2003 OS. This issue occurs when the Microsoft Internet Explorer (IE) enhanced security feature is enabled, which is the default setting for Windows Server 2003-based computers.
Download the PHSS_43030 patch from http://www.hp.com/go/hpsc. Log on with an HP Passport. From the Download options list, select Patch management, and enter the patch number in the search box. Click Search. Uninstalling Insight Management notes The notes in this section apply to uninstalling Insight Management.
3 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number – SAID (Service Agreement Identifier) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer
The service also provides access to software updates and reference manuals in electronic form as they are made available from HP. With this service, Insight Management customers benefit from expedited problem resolution as well as proactive notification and delivery of software updates. For more information about this service, see the following website: http://www.hp.com/services/insight Registration for this service takes place following online redemption of the license certificate.
Typographic conventions This document uses the following typographical conventions: Table 7 Typographic conventions 24 Book title The title of a book. On the web, this can be a hyperlink to the book itself. Command A command name or command phrase, for example ls -a. Computer output Information displayed by the computer. Ctrl+x or Ctrl-x A key sequence that indicates you must hold down the keyboard key labeled Ctrl while you press the letter x.
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Index B M back up CMS, 17 Microsoft Hyper-V Server, 11 Microsoft Windows OS supported on CMS, 11 C Central Management Server see CMS Chinese support website, 9 CMS backing up before an upgrade, 17 new hardware support, 11 new hypervisor support, 11 new OS support, 11 D distribution media content, 7 open source source code, 8 documentation, 13 DVD, 8 see also distribution media content, 7 version, 6 O online help blocked contents, 21 open source source code, 8 OS supported on CMS, 11 R release notes w
