HP Insight Management 7.3 Update 1 Installation and Upgrade Release Notes

by the installer. It is important that you do not use the example.xml filename for your
production XML files, or you can risk losing that data when SPM is upgraded. If you have
used the example.xml file for naming for your production usage, you must back up this file
to a different location before performing the upgrade, and then restore the files to their proper
location in the state folder following the upgrade.
Installing Insight Management
Before beginning a new installation of Insight Management, HP recommends that you gather the
information listed in the HP Insight Management 7.3 Preinstallation Worksheet. Gathering the data
before you begin ensures that you are prepared to supply all input required during the installation.
See the HP Insight Management 7.3 Installation and Configuration Guide for installation instructions
and how to configure managed systems after Insight Management is installed.
Installation and upgrade times
The HP Insight Management 7.3 Installation and Configuration Guide lists approximate installation
and upgrade times for individual Insight Management components on an x86 and an x64 Operating
Systems.
Disabling virus scanners before beginning an installation
HP recommends that you disable virus-scanning software and backup agents before beginning the
installation process. Some Insight Management components might not install, if virus-scanning
software and/or backup agents are running.
Installation notes
The following list contains general notes that apply to a new installation of Insight Management.
Read these notes before you begin an installation.
• On a system that has Windows 2008 R2 as its operating system, if the FTP site is not running,
the Default FTP site state test in the Insight Management Advisor displays No problems
found message instead of returning an error.
Suggested action: IIS does not provide proper FTP site status. For more information about the
issue, see the following two links:
◦ http://forums.iis.net/p/1183266/2002986.aspx#2002986
◦ http://forums.iis.net/t/1186230.aspx
• The Insight Management Advisor password expiration check may fail displaying the following
error message: A system error occurred calling NetUserGetInfo due to the fact that the
workstation service and/or the server service failed to restart on the Windows domain controller
server.
Suggested action: Ensure that the Workstation and the Server services are running on the
domain controller server for the domain to which the CMS belongs.
• The following notes apply while installing Insight Control server deployment:
For Windows 2008 and Windows 2012 with a local DHCP service, search the Altiris
Knowledge base for Article 45903 at the following website:
http://www.symantec.com/business/support/index?page=home
◦
This article provides information about modifying PXE configuration options if the DHCP
service is required to be installed locally on a Windows 2008 deployment server.
◦ If you are installing Insight Control server deployment, do not install the ProLiant OS
Deployment Pack for Microsoft System Center Configuration Manager 2007, which is
part of the Insight Control extensions for Microsoft System Center. Both of these components
Installing Insight Management 19