HP Storage Provisioning Manager (SPM) Version 1.2 User Guide

Error when binding volume
Symptom–When saving a storage pool entry with request binding selected and candidate volumes
selected, you get an error message.
Possible cause–Insight Dynamics must communicate with the HP Storage Provisioning Manager to
bind the selected volumes to the storage pool entry. It is possible Insight Dynamics cannot communicate
with SPM, or SPM cannot communicate with the lower layers of the solution stack. The storage volume
may require automated changes to host mode or LUN masking to be suitable for that storage pool
entry.
Suggested action–Verify the SPM service is running and that the appropriate Command View credentials
have been provided. “Cannot communicate with array or import storage volumes” on page 67
provides information on validating the port being used by Command View and examining the SPM
logs for more details.
Backup and recovery
If SPM storage has been provisioned or otherwise altered after CMS is restored, catalog corruption
is possible. To avoid corruption, enable SPM recovery mode (which disables automation), refresh
catalog resources from the physical devices, manually recreate all changes to the catalog since the
backup, then disable SPM recovery mode. For complete instructions, see the current version of Backing
up and restoring HP Insight Software Central Management System (Windows) at http://www.hp.com/
go/insightdynamics/docs.
Troubleshooting70