HP Storage Provisioning Manager (SPM) Version 2.0 User Guide

Table Of Contents
BNA “All Programs” section. Verify that the CIMOM server is running. If not, configure and start
it.
Unmanaged SAN
Unmanaged SAN cannot be imported
Symptom–Unmanaged SAN fails to appear in the list of importable SANs
Possible cause–Default comments as shipped with SPM were not removed from the XML file.
Suggested action–Edit the unmanaged SAN XML file and verify that the XML default comments as
shipped with SPM have been removed.
Symptom–Unmanaged SAN fails to appear in the list of importable SANs.
Possible cause–XML syntax errors or XML schema errors were detected.
Suggested action–Check SPM log to determine the syntax/schema validation error and correct it.
Symptom–Unmanaged SAN fails appears in the list of importable SANs but will not import.
Possible cause–Some editors leave another copy of the file in the folder with a different extension.
Suggested action
1. Edit the unmanaged SAN XML file and verify that all XML content is correct, including the
format of XML and the opening and closing characters for XML entries.
2. Check the folder containing the unmanaged SAN XML file. Verify that there are no other files
in the folder with the same name but have an extension of “xml~”.
Unmanaged Zoned SAN goes offline after update
Symptom–After an unmanaged SAN is updated with a new zone, it goes offline and never returns.
Possible cause–The syntax of XML and/or entries may be unexpected.
Suggested action–Edit the unmanaged SAN XML file and verify that all XML content is correct,
including the format of the XML and the opening and closing characters for XML entries.
Unmanaged SAN 57