HP P6000 Replication Solutions Manager User Guide (T3680-96089, October 2012)

Replication manager pop-up windows can become hidden under the main replication manager
window or under other application windows. Clicking the taskbar button for the replication manager
displays the main window, but not the hidden pop-up window.
To resolve this issue on a Windows computer:
1. Press and hold Alt.
2. Press and release Tab.
A menu of available windows opens.
3. Press and release Tab until the pop-up window is selected.
4. Release Alt.
The selected pop-up window is displayed.
Resource is not selectable
When a command's argument is not selectable (does not appear in a selection list), you must
manually enter the resource name or a variable that represents the resource.
Such circumstances typically occur when one command in a job refers to a resource that is created
by another command in the same job.
Example—Mounting a replica
When a job creates a replica of a disk, the replica will not exist until the job is run. Thus, when
editing a command that refers to the replica, the replica's UNC name does not appear in a selection
list. In this case, you can manually enter the name (as specified by the command that creates it),
or reference the resource by using a variable.
Example—Working with a new DR group
When a job creates a new DR group, a new destination storage volume will not exist until the job
is run. Thus, when editing the commands that refer to the new disks, the disk's UNC name does
not appear in a selection list. Because in this case the new disk cannot be referenced by a variable,
you must manually enter the name (as specified by the command that creates it).
Scheduled job events do not run
Problem
Scheduled job events do not run. In the events pane, the following message appears:
Internal error occurred starting job <job name> .
See Events pane.
Explanation / resolution
The security credentials (user name and password) that were saved with scheduled job events may
be incorrect. See Security credentials for the server. For more information on jobs, see the HP
P6000 Replication Solutions Manager Job Command Reference.
1. Open a scheduled job event.
2. Enter the correct security credentials (to log on to the replication manager server), and then
click OK.
3. Repeat for each scheduled job event that has incorrect security credentials.
In some cases, subject to your security policies, consider changing the security credentials of the
replication manager server (one change) to match those saved with the job events (potentially
many changes).
36 HP P6000 Replication Solutions Manager