Data Protector Express Installation Guide (TC330-96003, October 2010)

cat /proc/cmdline

5. If hda=ide-scsi (or similar) does not appear, you did not update the conﬁguration ﬁle correctly.

Start over with step 1 above.

6. Verify that your system detects the tape device, using the following command:

cat /proc/scsi/scsi

Libraries missing from Linux distribution

Problem:

Icannotlaunch

the X Window System version of Data Protector Express. It gives me the follow ing

message:

error while loading shared libraries libstdc++.so.5

Cause: Either

the libstdc++ library is m issing from your version of Linux distribution or the wrong version

of the library

is installed.

Solu tion: Install the missing library.

1. Identify the required version of the library:

a. Navigate to the Data Protector Express directory in a terminal windo w. The default directory

is /usr/loca

l/hp/dpx.

b. Type lld dpadmin.bin from the command prompt and press Enter. A list of libraries

required for Data P rotector E xpress appears.

The name of th

e missing libstdc++ library will be similar to libstdc++.so.5.

2. Contact you

r Linux distributor for the missing library.

NOTE:

If you are using RedHat Linux EL 4, you can use an RPM package called "compat-libstdc++.rpm"

to install t

he necessary library.

3. Install the library according to the documentation provided by your distributor.

4. Try to launch the X Window System version of D ata Protector Express. It should work properly.

Installation Guide