Data Protector Express Installation Guide (TC330-96006, September 2011)

6. Verify that your system detects the tape device, using the following command:
cat /proc/scsi/scsi
To update the configuration file and verify the configuration (GRUB)
1. Locate the grub.conf file. This file may also be called menu.lst. Possible locations include
/boot/grub and /etc.
2. Add the appropriate text from the following to the end of each kernel image line in the
grub.conf file:
hda=ide-scsiMaster on primary IDE
hdb=ide-scsiSlave on primary IDE
hdc=ide-scsiMaster on secondary IDE
hdd=ide-scsiSlave on secondary IDE
Each kernel image line will read similar to the following:
kernel /vmlinuz-2.2.6-2 ro root=/dev/hda3 hda=ide-scsi
3. Save the file and reboot your system.
4. Verify that the change has been implemented, using the following command:
cat /proc/cmdline
5. If hda=ide-scsi (or similar) does not appear, you did not update the configuration file correctly.
Start over with step 1 above.
6. Verify that your system detects the tape device, using the following command:
cat /proc/scsi/scsi
Libraries missing from Linux distribution
Problem:
I cannot launch the X Window System version of Data Protector Express. It gives me the following
message:
error while loading shared libraries libstdc++.so.5
Cause: Either the libstdc++ library is missing from your version of Linux distribution or the wrong
version of the library is installed.
Procedure 1 Solution: Install the missing library.
1. Identify the required version of the library:
a. Navigate to the Data Protector Express directory in a terminal window. The default
directory is /usr/local/hp/dpx.
b. Type lld dpadmin.bin from the command prompt and press Enter. A list of libraries
required for Data Protector Express appears.
The name of the missing libstdc++ library will be similar to libstdc++.so.5.
2. Contact your Linux distributor for the missing library.
NOTE: If you are using RedHat Linux EL 4, you can use an RPM package called
"compat-libstdc++.rpm" to install the necessary library.
3. Install the library according to the documentation provided by your distributor.
4. Try to launch the X Window System version of Data Protector Express. It should work properly.
10 Installation Notes