HP Data Protector 6.11 script solution for Microsoft Office SharePoint Server 2007 and SharePoint Server 2010

An unexpected error has occurred.

Action

1. Restart Microsoft SharePoint Server services on all clients in the farm.

2. Open the Internet Information Services (IIS) Manager and restart all application pools.

In case an application pool fails to be restarted with the following error:

Cannot Restore Application Pool. There was an error while performing

this operation.

wait for a few seconds and then restart the operation.

3. Delete browsing history in your web browser.

4. Log in to the Central Administration web page.

Backup fails with the error Failed to resume Service Windows SharePoint

Services Help Search

Problem

When you start backup sessions, an error similar to the following is displayed:

Service Windows SharePoint Services Help Search on host

MOSS07-INDEX

-> Resuming background activity ...

ERROR: Failed to resume Service Windows SharePoint Services Help Search

on host MOSS07-INDEX

Web site URL: http://moss07-web:2001

Root title: as

-> Resuming background activity

Action

Run:

moss_backup.ps1 –resumefarm

After restore, a quiesce operation fails

Problem

After you have restored the configuration database and executed moss_backup.ps1 –

resumefarm, the data in the Microsoft SharePoint Server file system caches on front-end Web

Server systems is not consistent with the data in the newly-restored configuration database. When

you try to quiesce the farm, the operation fails with the following error:

An unhandled exception occurred in the user interface. Exception

Information: An update conflict has occurred, and you must re-try this

action. The object SessionStateService Parent=SPFarm

Name=<farm_config_database_name> is being updated by <domain\username>,

in the w3wp process, on machine <servername>. View the tracing log for

more information about the conflict.

Action

Clear the Microsoft Office SharePoint Server file system cache on all server systems in the farm.

For details, see:

http://support.microsoft.com/kb/939308