HP DesignJet 2500 and 2000CP Printer Quick Reference Guide - C4704-90251
Message Explanations and Actions
97
Printhead check
error ■■❏■→
or
Printhead check
error →
The message “Printhead check error” may be displayed if:
■ You are using colored media. Either disable checking or use media that
is clean, white, and opaque. See the remarks on 64, Media Problems.
■ There are dirty nozzles on the printhead. Replace your ink system (see
page 74, If You Have Problems Reseating a Printhead). Do not attempt
to clean the nozzles.
The squares that are flashing indicate the ink systems that have failed. If the
message contains no squares, the procedure has failed because of a problem
that is not related to specific printheads, for example, a problem with the
media.
Press ↓ to continue. The message “Check ink system→ / Ignore→” will be
displayed. If you press ↓ again to continue, you may still be able to print again,
but image print quality may be affected. To fix the problem, select
↑ to check
the ink system; see 74, If You Have Problems Reseating a Printhead.
0HVVDJH ([SODQDWLRQDQG$FWLRQ
qrgbook.bk.fm Page 97 Tuesday, July 28, 1998 5:31 PM