HP DesignJet 430 Printer HP DesignJet 450C Printer HP DesignJet 488CA Printer User’s Guide This is the black on outside front cover Company confidential. Genie User’s Guide Edition 2 First Draft.
E Copyright Hewlett-Packard Company 1997, 1998 Manual part number: C6082-90001 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Notice The information contained in this document is subject to change without notice and should not be construed as a commitment by Hewlett-Packard Company. AutoCAD is a trademark of Autodesk Inc.
C6082-90001 English User’s Guide HP DesignJet 430, 450C and 488CA Printers First edition, October 1998 This is the black on page 1 (seq: 3) This is the cyan on page 1 (seq: 3) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Finding information This User’s Guide for the HP DesignJet 430, 450C and 488CA printers contains the following types of information: Setup Use Maintenance Troubleshooting Reference material. To help with finding specific information, a comprehensive table of contents is provided at the front and an alphabetical index is provided at the back. You will notice the use of symbols in the left margin and shaded backgrounds to the text.
To find how to ... Go to ... Clean the cartridge nozzles by priming them " Page 7–7 Interpret the lights on the front panel " Chapter 8 Clear a media jam " Page 9–5 Solve print quality problems " Page 9–12 Order accessories " Page 10–17 To find any other information ... " Go to the index at the back of this manual.
www.designjet-online.hp.com Direct access to HP and the information you want, when you need it. Register now! HP DesignJet Online is a free, web-based “user club” exclusive to HP DesignJet users. Having registered, the user has unrestricted access to a range of useful services, the emphasis being on “useful”, as this is definitely not a sales-oriented site.
CONTENTS Contents Finding information Main controls of your printer iii www.designjet-online.hp.
Contents Unloading media 2–25 Drying time 2–25 To unload a sheet at the end of a print 2–26 To unload a sheet under any other circumstances To cut and unload a print from a roll 2–27 3 2–26 Controlling your print’s appearance Ways to control the print’s appearance 3–2 Page size 3–3 When do you need to adjust the page size in the printer? 3–4 To adjust the page size in the Setup Sheet 3–5 Page size and clipped prints 3–6 Rotating a print 3–7 Can you rotate any drawing using the Setup Sheet? 3–7 To rotate
6 Reconfiguring your printer To see the current configuration of the printer 6–2 To change the serial interface settings 6–3 To change the graphics language setting for less common applications To change the I/O timeout setting 6–4 To upgrade your printer with more memory 6–4 File size and memory usage 6–4 To upgrade your printer with a network interface 6–4 To upgrade the HP DesignJet 430 printer with color 6–5 7 6–3 Maintaining your printer Replacing cartridges 7–2 When to replace cartridges 7–2 Using
Contents If the printer has drawn a different print from the one you were expecting 9–11 If pen settings seem to have no effect 9–11 Solving print-quality problems 9–12 If there are white streaks in solid areas or gaps in lines 9–12 If there are jagged vertical or horizontal lines 9–14 If there are slightly warped lines 9–14 If there are color “shadows” 9–14 If a cartridge is not printing at all 9–14 If the print quality appears to be poor just in one part of the print If there are blurred lines (ink “blee
WELCOME Welcome Welcome An introduction to the HP DesignJet 430, 450C and 488CA printers and their accessories The HP DesignJet 430, 450C and 488CA are large-format inkjet printers employing HP disposable print cartridge technology. 430 450C/ 488CA The HP DesignJet 430 prints in monochrome and uses a single cartridge, containing black ink, one of which is supplied with your printer.
Welcome Accessories Roll-feed kit Extra spindles Legs assembly You have a large series of accessories available for use with your printer, including: A roll-feed kit A separate legs assembly Extra spindles for the roll-feed, for easy changing of rolls Memory expansion modules. 430 In addition, for the HP DesignJet 430: A color upgrade kit, allowing the printer to be upgraded to a HP DesignJet 450C. For the full range of available accessories, see page 10–17.
WELCOME Welcome Media1 You can print on sheet media up to E/A0 size or D/A1 size, depending on the printer model you have. With the addition of the optional roll-feed kit, you can also print on roll media up to E/A0 or D/A1 width. A large range of media types is supported2: Bright White Inkjet Paper Translucent bond Natural tracing paper Vellum Coated paper Heavyweight coated paper Matte and clear film. 450C/488CA In addition, on the HP DesignJet 450C and 488CA: High-gloss film. High-gloss photo.
Welcome Print quality You can choose between three print quality options: Best Normal Fast. In general, the better the print quality you choose, the slower the printing routine. The highest resolution in color, for the HP DesignJet 450C and 488CA, is 300 dpi (dots per inch) and the highest addressable* resolution in monochrome, for the HP DesignJet 430, 450C and 488CA, is 600 dpi. To select a print quality option, use either the keys on the printer’s front panel or the printer driver in your software.
WELCOME Welcome Software applications and drivers To make sure that your printer prints exactly what you were expecting—in terms of size, position, orientation, color and quality—the key is to use the correct driver for the combination of your application software and your printer, and to be confident that it is configured correctly. Two types of HP drivers are supplied with your printer: For users of AutoCAD For users of Microsoft Windows applications.
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SETUP 1 1 Fast track 1-2 Setup checklist 1-3 Task 1: Check that you have all the items required 1-4 Task 2: (Optional) Install a memory expansion module 1-6 Task 3: Position the printer 1-8 Task 4: Switch on 1-9 Task 5: Load the print cartridge(s) 1-10 Task 6: (Optional) Change the language 1-14 Task 7: Connect the printer to your computer 1-17 Task 8: (Optional) Configure the printer 1-19 Task 9: Set up the printer in your application software 1-24 Task 10: Send a sample or demonstration print 1-26 Set
Setting up your printer Fast track Fast track If you meet all the following requirements: If you are happy with English as the language for the printer’s internal prints If you are experienced at installing printers or plotters If you don’t want to add extra memory If you are going to connect the printer directly to a PC If you are going to use a parallel connection ... just follow these five steps, and skip the rest of this chapter.
Setting up your printer Setup checklist SETUP 5 Choose your driver disk(s), read the instructions on the label and follow the printed instructions that were shipped with the driver. 1 That’s all! Setup checklist Having unpacked and assembled the printer, you can use the checklist below as you complete each task explained in this chapter.
Setting up your printer Task 1: Check that you have all the items required Task 1: Check that you have all the items required Supplied 1 You will need the following items, which were supplied with the printer: Power cord The power cord supplied with your printer should meet the plug requirements for your area. However, different power cords (international options) are available. If necessary, contact your dealer or HP Sales and Support Office.
Setting up your printer 3 You will also need the following items, which were not supplied with the printer: Interface cable For details of suitable cables, see page 10–11. Note that the cable is supplied with the HP DesignJet 488CA printer. Media For details of supported media types, see page 2–3. As part of the setup routine, you may need up to three A-size or A4-size sheets, plus whatever size sheet you prefer for a sample print.
Setting up your printer Task 2: (Optional) Install a memory expansion module Task 2: (Optional) Install a memory expansion module For details of the memory modules available, see page 10–18. You may install only one. 1 Make sure that the printer is switched OFF and that neither the power cord nor an interface cable is connected. 2 Unscrew the cover plate at the back of the printer, and remove it. 1–6 This is the black on page 1–6 (seq: 22) This is the blue on page 1–6 (seq: 22) Company confidential.
Setting up your printer Before handling a memory module, either put on a grounding wrist strap and attach the end to the metal chassis of the printer, or touch the outer metal surface of the printer with your hand. Otherwise, static electricity from your body could damage the memory module. CAUTION 1 3 Take the memory module out of its bag, holding the module only by the edges. 4 With the module’s small notch on the left and the metallic edge away from you, load the module into the slot nearest to you.
Setting up your printer Task 3: Position the printer Task 3: Position the printer If you have fitted the optional legs assembly, this task does not apply. If you have not fitted the optional legs kit, position the printer as shown below. For operating temperature and humidity, see page 10–5. Allow enough space above the printer to open the cover. If the printer is without legs ... Level surface and sturdy support. For printer weights, see page 10–4.
Setting up your printer Be sure that the power cord supplied with your printer matches your ac power connection requirements. Use only three-wire (earth-grounded) power cords with this printer. WARNING 1 Make sure that the power switch on the front of the printer is in the OFF position (extended). on off 2 Plug the power cord into the socket at the back of the printer, and then into your power outlet. 3 Switch on the printer, by pushing the power switch.
Setting up your printer Task 5: Load the print cartridge(s) Task 5: Load the print cartridge(s) 1 Make sure that, on the front panel, the Cartridges light is flashing. If other lights in the upper part (the status and error groups) are on, look up their meaning in Chapter 8. Any lights in the lower part of the panel (the print quality, media type and media source groups) are not relevant at this stage. CARTRIDGES 2 Open the cover using the small handle at the center front.
Setting up your printer Task 5: Load the print cartridge(s) The HP DesignJet 430 is supplied with one black cartridge. 450C/488CA The HP DesignJet 450C and 488CA are supplied with four cartridges: – – – – 1 430 SETUP A set of cartridges was supplied with the printer: yellow cyan magenta black. For the 450C and 488CA, each stall in the carriage has a dot indicating the color of the cartridge that should be installed: you must put the correct cartridge in the correct stall.
Setting up your printer Task 5: Load the print cartridge(s) 3 For each cartridge in the set: a Take the cartridge out of its box. b Remove the colored protective tape and tab from the cartridge’s nozzles. 450C/488CA c For the 450C and 488CA, match the color of the cartridge’s label with the color of the dot above the stall. d Make sure that the printer is still switched ON. (Never install cartridges with the printer switched off.) e Insert the cartridge in the stall.
Setting up your printer 1 4 When all the cartridges are installed, lower the cover. On the front panel, the Ready light should flash for up to about a minute and then go off. The Load Media light should then be on (together with Media Type and Print Quality lights).
Setting up your printer Task 6: (Optional) Change the language Task 6: (Optional) Change the language All the printer’s internal prints are available in the following languages: English, French, Italian, German, Spanish, Portuguese and Japanese. By default, the language is English. If English is what you want, then you can skip this task and go to task 7. To change from English to any of the other languages, you must use the printer’s Setup Sheet, as explained below.
Setting up your printer Task 6: (Optional) Change the language 1 SETUP 2 Make sure the front-panel Media Type is set to Paper. If necessary, press the Media Type key until the Paper light is on. PAPER MEDIA TYPE 3 Press Setup. SETUP 4 When the print has finished, wait until the Load Media light comes on and the printer ejects the sheet. Remove the sheet. LOAD MEDIA 1–15 This is the black on page 1–15 (seq: 31) This is the green on page 1–15 (seq: 31) Company confidential.
Setting up your printer Task 6: (Optional) Change the language 5 The print is a Setup Sheet in English, as shown on page 1–21. 1. Language English You can ignore all the information except the box in the top left, headed “1. Language”. Français Deutsch Take a pencil or black pen and fill in the oval next to the language you want. Español Italiano Português 6 Reload the Setup Sheet into the printer, printed side down and with the large arrow pointing into the printer.
Setting up your printer Task 7: Connect the printer to your computer SETUP Task 7: Connect the printer to your computer 1 If you are connecting the printer directly to your computer 1 Decide whether to use the parallel or serial interface. If your computer and your application software support it, use the parallel interface, as it is faster. You may connect both the parallel and the serial interface simultaneously if you wish: the printer uses the interface that first receives data.
Setting up your printer Task 7: Connect the printer to your computer If you are connecting the printer directly to a network You can connect your printer directly to a Local Area Network using an HP JetDirect EX external network interface, connected to the printer’s parallel port. Various network operating systems are supported, in DOS, Unixr and Macintosh environments. For the latest information on HP JetDirect EX products, contact your local HP Sales and Support office.
Setting up your printer Task 8: (Optional) Configure the printer SETUP Task 8: (Optional) Configure the printer 1 In the majority of cases, there is no need to change any of the printer’s default settings. This may be because: You prefer to change those settings that affect the appearance of your prints from your application software. The printer’s factory defaults, listed on page 1–22, are acceptable.
Setting up your printer Task 8: (Optional) Configure the printer 2 Make sure the front-panel Media Type is set to Paper. If necessary, press the Media Type key until the Paper light is on. PAPER MEDIA TYPE 3 Press Setup. SETUP 4 When the print has finished, wait until the Load Media light comes on and the printer ejects the sheet. Remove the sheet. LOAD MEDIA 1–20 This is the black on page 1–20 (seq: 36) This is the green on page 1–20 (seq: 36) Company confidential.
Setting up your printer For an explanation of all the parameters on this sheet, see the User’s Guide. RAM: 4MB Standard + 14MB SIMM Firmware Revision: A.69.69 (LD) 450C/488CA 7. Cutter Enabled Disabled Software 450C/488CA 1–21 This is the black on page 1–21 (seq: 37) This is the blue on page 1–21 (seq: 37) Company confidential. Genie User’s Guide, Edition 2, First Draft. Freeze Status: open Localization Note.
Setting up your printer Task 8: (Optional) Configure the printer An example of a Setup Sheet is shown on the previous page. That example is for an E/A0-size printer. The items in the Setup Sheet are listed in the table below. Setup Sheet Items and Defaults Item Factory Default Language English Task 6 on page 1–14 explained how to change this. Baud Rate 9600 (Serial interface only). You must set the baud rate to be the same as that of the computer sending the data.
Setting up your printer When the Ready light comes on, press Setup again. The printer now reads your marks and reconfigures itself automatically. 1 5 Follow the instructions on the Setup Sheet. Having marked the ovals to change the settings, reload the sheet into the printer, with the printed side down, and with the large arrow pointing into the printer. SETUP READY 6 When the Load Media light comes on again, remove the sheet and make sure that the printer has marked your selection with a check mark.
Setting up your printer Task 9: Set up the printer in your application software Task 9: Set up the printer in your application software “Application software” is the software from which you intend to send prints to your printer—for example, a CAD system. What is a driver? Your application software needs to know to which type of printer it is sending information. This knowledge, and other configuration information, is held in a “driver.
Setting up your printer Task 9: Set up the printer in your application software HP DesignJet 430/450C/455CA/488CA Preference 2: HP DesignJet 330/350C Preference 3: HP DesignJet 700/750C/750C Plus/755CM Preference 4: HP DesignJet 650C with a preference for C2858B/C2859B rather than C2858A/C2859A. Preference 5: HP DesignJet 220 Preference 6: HP DesignJet 200 Preference 7: HP DesignJet 600 HP DesignJet Preference 8: HP-GL/2 Device or a similar option including a reference to HP-GL/2.
Setting up your printer Task 10: Send a sample or demonstration print Task 10: Send a sample or demonstration print To verify a successful configuration, choose a sample print in your application and try to print it on the printer. In case of problems, refer in this manual to Chapter 9, “Troubleshooting”. To test whether the source of any problem is in the printer itself or in the link with your application, it is useful to print the printer’s internal demonstration print.
2 Caring for your media 2–2 Choosing media 2–2 Before loading media 2–7 Before sending your file 2–8 Loading sheet media 2–9 Loading roll media 2–16 Loading a sheet with the roll-feed option installed Unloading media 2–25 MEDIA 2 2–24 Working with media 2–1 This is the black on page 2–1 (seq: 43) This is the blue on page 2–1 (seq: 43) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Working with media Caring for your media / Choosing media Caring for your media If your printer includes the legs option, make sure the media bin is installed between the printer’s legs, so that uncut media doesn’t drag on the floor. Make sure that the media deflector extensions have been installed correctly, so that the media path is correctly followed by the roll. Handle film and glossy media by the edges or wear cotton gloves. Skin oils can interact with ink and cause it to smear.
Working with media Choosing media Supported media types and relative costs HP Translucent Bond HP Natural Tracing Paper Non-HP media also known as ...
Working with media Choosing media Physical characteristics of media types Physical characteristics Matte or Special coated side for Opacity Glossy printing? HP media Base Bright White Inkjet Paper Woodpulp Opaque Matte Translucent Bond Woodpulp Semiopaque Matte HP Vellum Cottonfiber Semiopaque Matte HP Coated Paper Woodpulp Opaque Matte No. Both sides are the same. h sheet h iis curled, l d lload d with i h the h If the curl up. Natural Tracing Paper Yes.
Working with media Choosing media Recommended print-quality settings and recommended media for color prints HP Translucent Bond HP Natural Tracing Paper HP Vellum HP Coated Paper HP Heavyweight Coated Paper HP Matte Film HP Clear Film HP High-Gloss White Film HP High-Gloss Photo Paper 1 Fast Normal Best OK for monochrome, but color for CAD drawings only1 OK for monochrome, not recommended for color OK for monochrome, b t color but l for f CAD drawings d i only l 1 2 HP media HP Bright White Inkjet Pape
Working with media Choosing media Typical media-type choices by application 450C/ 488CA Application Use Computer-Aided Design (CAD) monochrome Drafts Typical choice of media Bright White Inkjet Paper Translucent bond Natural tracing paper Vellum Fast or Normal Fast or Normal Fast or Normal Final versions Bright White Inkjet Paper Matte or clear film Normal or Best Archives Best Best Normal or Best Normal or Best Normal or Best Normal or Best Fast or Normal Vellum Matte or clear film Diazo Trans
Working with media Before loading media On the front panel, if the Roll light is on, the printer believes you are loading a roll. If the Sheet light is on, it believes you are loading a sheet. ROLL SHEET MEDIA SOURCE To toggle between the two settings, press the Media Source key. 2–7 This is the black on page 2–7 (seq: 49) This is the blue on page 2–7 (seq: 49) Company confidential. Genie User’s Guide, Edition 2, First Draft. Freeze Status: open Localization Note.
Working with media Before sending your file Before sending your file 1 Specify the media type Press the Media Type key until the light comes on against the name of the media type you are going to load. For an explanation of which media type category on the front panel should be used for each supported media type, see the table on page 2–3. PAPER FILM COATED GLOSSY MEDIA TYPE Note that, if your software printer driver allows you to specify the media type, you must specify it correctly there as well.
Working with media Loading sheet media To load a sheet (without the roll-feed option installed) To learn how to load a sheet correctly first time, follow steps 1 through 9. For subsequent help on how to load a sheet, refer to the pictures on the right-hand side of the printer’s media-entry slot. When you load a sheet, the printer checks that it is correctly aligned. If it is not correctly aligned, the printer flashes an error on the front panel, as explained in step 10 below, and you must try again.
Working with media Loading sheet media 4 Which way round? You can load a sheet in either portrait or landscape orientation. or portrait landscape Unless you are using the Rotate option (see page 3–7), load the sheet in the same orientation as you have specified in your software. If you are loading an A- or A4-size sheet, portrait orientation is recommended. 5 Which side down? As you load the sheet, it is the underside on which the printer will print.
Working with media Loading sheet media 2 MEDIA 7 Align the right-hand side of the sheet with the dashed line on the printer. 8 Make sure the entire top edge of the sheet—left and right—is placed inside the entry slot and under the deflectors, especially if the sheet is wider than A- or A4-size. While keeping the right-hand side aligned with the line of holes, push the sheet up into the entry slot with both hands, until you feel resistance from the grip-rollers inside the printer.
Working with media Loading sheet media The printer will start to take the sheet from you. At this point, let go! Don’t touch the sheet while the printer feeds it out again a short way, as this would probably misalign it. 10 The printer takes about a minute to check the alignment. While it’s doing this, the Ready light on the front panel flashes. READY Wait until ... Either the Ready light stops flashing, but stays on: READY Alignment good.
Working with media Realigning sheet media Or the Media light starts flashing: MEDIA 2 Alignment bad. The printer has rejected the sheet. Simply remove it and start again from step 6 on page 2–10. (There’s no need to press any key.) There is another reason why the Media light may flash: the sheet may be an invalid size. For supported media sizes, see page 10–3.
Working with media Realigning sheet media 3 Align the edges of the media coming out of the printer with the same edges going into the printer, by pulling them taut and aligning them by eye. 4 Raise the media lever. media lever 2–14 This is the black on page 2–14 (seq: 56) This is the blue on page 2–14 (seq: 56) Company confidential. Genie User’s Guide, Edition 2, First Draft . Freeze Status: open Localization Note.
Working with media Realigning sheet media MEDIA 5 The printer checks the alignment again. While it’s doing this, the Ready light on the front panel flashes. 2 READY Wait until ... Either the Ready light stops flashing, but stays on: READY Alignment good—ready to print! Or the Media light starts flashing: MEDIA Alignment bad. The printer has rejected the sheet. Simply remove it and start again from step 6 on page 2–10. Notice that you have only one chance to realign the media manually.
Working with media Loading roll media Loading roll media To change the roll You can order spare spindles as accessories—see page 10–19. In this way, you can keep different rolls on different spindles and make this task easier. However, except where noted, this section assumes that you are using the same spindle for both the old and the new roll. 1 If you are using the legs option, be sure the printer wheels are locked (the brake lever pressed down) to prevent the printer from moving.
Working with media 2 3 Remove the old roll by pulling firmly first on the left end of the spindle and then on the right. You may find that you have to push your thumbs against the cover of the roll-feed assembly while pulling the roll with your fingers to be able to release the spindle. MEDIA Loading roll media If the new roll is on a different spindle, then you can skip steps 4 and 5, and go straight to step 6.
Working with media Loading roll media 5 Remove the new roll from its wrapping, place it on the spindle, so that, as the media winds up from behind the roll, the media stop still on the spindle is on the right. Push the right media stop so that it is flush against the end of the roll (2 in the illustration below). Then insert the left media stop on the left end of the spindle. 2 3 1 6 Put the loaded spindle back in the printer, pushing first the right side into place and then the left.
Working with media Loading roll media To feed roll media into the printer MEDIA 1 Make sure that the cover is closed and that the media lever is raised. 2 media lever 2 On the front panel, make sure the Roll light is on, to indicate that you are going to load a roll. Select Roll by pressing the Media Source button. ROLL MEDIA SOURCE 3 Which side down? As you load the roll, it is the underside on which the printer will print.
Working with media Loading roll media 5 Wind the media from the roll, leaving plenty free, and hold it ready to load into the printer. Hold the media near its edges, about 18 cm (7 in) from the top. Media path (view from right) Don’t hold the media right at the top, as you would have to adjust your grip as you push it into the printer, and this would probably make you misalign it. 6 Align the right-hand side of the media with the line of holes on the printer.
Working with media Loading roll media 2 MEDIA 7 Make sure the entire top edge of the roll—left and right—is placed inside the entry slot. While keeping the right-hand side aligned with the line of holes, push the media up into the entry slot. You will feel the media come up against the media stops. 8 Using your right thumb, press the Load Media button. The printer will start to take the media from you.
Working with media Loading roll media Don’t touch the media while the printer feeds it out again a short way, as this would probably misalign it. 9 Realigning the media is an essential, not optional, part of the roll-loading procedure. When the Align Media light is flashing, the printer is waiting for you to realign the media, as explained below. ALIGN MEDIA 10 Lower the media lever to release the media.
Working with media 2 11 Align the edges of the media coming out of the printer with the same edges going into the printer, by pulling them taut with both hands and aligning them by eye. Make sure that the right-hand side of the media is aligned with the line of holes on the printer, and the roll. You may need to manually unroll a small amount of the media from its roll, to align the sheet satisfactorily. MEDIA Loading roll media 12 Raise the media lever.
Working with media To load a sheet with the roll-feed option installed To load a sheet with the roll-feed option installed From time to time you may want to load a separate sheet even though you normally use a roll—for example, to use the Setup Sheet. 1 If a roll is currently loaded in the printer, unload it as explained on page 2–16, step 2a—c, remembering to raise the media lever again when it’s done. 2 On the front panel, make sure the Sheet light is on, to indicate that you are going to load a sheet.
Working with media Unloading media Drying time On some media types, the ink needs to dry before the print is unloaded. Since the printer knows which media type you are using, it allows the appropriate drying time to elapse before the printing process is complete. During the drying time, the appropriate media type light as well as the ready will flash. After the drying time is complete, the flashing will stop, and the Load Media light comes on to let you know you can unload the printed media.
Working with media Unloading media To unload a sheet at the end of a print 1 When the Load Media light comes on (not flashing), the print is finished. LOAD MEDIA 2 Then simply pull the sheet downwards to remove it from the printer. To unload a sheet under any other circumstances Press Form Feed, wait for the sheet to be ejected and then simply pull it downwards to remove it from the printer.
Working with media Unloading media To cut and unload a print from a roll While the cutter is operating, keep your fingers away from the media entry slot. CAUTION If the cutter has been disabled through software and you want to cut the roll: 1 Before cutting the roll, make sure that no other print has been sent to the printer. 2 Press the Form Feed key. This activates the cutter. FORM FEED READY 2–27 This is the black on page 2–27 (seq: 69) This is the blue on page 2–27 (seq: 69) Company confidential.
2–28 This is the black on page 2–28 (seq: 70) This is the blue on page 2–28 (seq: 70) Company confidential. Genie User’s Guide, Edition 2, First Draft .
3–11 3 Ways to control the print’s appearance 3–2 Page size 3–3 Rotating a print 3–7 Printing a mirror image 3–10 Changing the treatment of overlapping lines (Merge feature) Changing the printer’s logical pen characteristics 3–12 Printing color drawings in monochrome 3–13 Choosing an appropriate print quality 3–15 Print quality recommendations 3–18 Controlling your print’s appearance 3–1 This is the black on page 3–1 (seq: 71) This is the blue on page 3–1 (seq: 71) Company confidential.
Controlling your print’s appearance Ways to control the print’s appearance Ways to control the print’s appearance Note: Throughout this chapter there are references to “pens”. The pens referred to are not the printer’s physical print cartridges, but “logical” pens used in a software palette.
Controlling your print’s appearance Page size The Page size option applies only when using roll media, and is used to define the way in which the printer emulates a sheet of media when printing. This section explains how to make sure that the printer prints your print in the page size you want. Media 3 Terminology Page size Margin Printing area Inked area Page size This is what you can specify in your software; there it may be called “Page Size”, “Media Size”, “Paper Size”, etc.
Controlling your print’s appearance Page size When do you need to adjust the page size in the printer? Normally you don’t need to. The default setting in the printer is: Software. Depending on the driver you are using, you may not need to change the page size in the Setup sheet. The setting of the printer interacts with your application or software driver, and the printer uses any software value.
Controlling your print’s appearance Page size Comments The printed page size is the inked area plus margins. For a definition of “inked area”, see page 3–3. Software The printer looks to your software for a page size instruction in HP-GL/2 (the printer’s graphics language instruction set). If it is there, the printer uses that page size plus margins. If not, the printed page size is the inked area plus margins. “Best ...
Controlling your print’s appearance Page size Page size and clipped prints When setting your page size, be aware that with some combinations of page size and print size, the printer may print what it can, but may clip your print: If you specify in your software a page/print size that is larger than the physical size of the media loaded in the printer.
Controlling your print’s appearance Rotating a print Rotating a print The normal line drawings of most CAD software do not contain raster data, and therefore you can use this Rotate option. However, if you are using one of the Microsoft Windows drivers supplied with this printer, your files do contain raster data and therefore you cannot use this Rotate option.
Controlling your print’s appearance Rotating a print Exactly what is rotated? With roll media, both the drawing and the page orientation are rotated. A Rotate 90_ A Rotate off Notice that the narrow margins are always at the side, regardless of the orientation. Rotate off Rotate 90_ A A With sheet media, the drawing is rotated, but the page orientation specified in your software is retained. (You should always load sheet media in the same orientation as you have specified in the software.
Controlling your print’s appearance Rotating a print With either roll or sheet media, if you rotate to landscape a print whose original orientation was portrait, the media may not be wide enough for the drawing, which may be clipped. For example, rotating by 90_ a portrait D/A1-size print on D/A1-size media will probably result in a clipped print. Clipping does not occur with Auto rotate, which checks whether the rotated print will fit.
Controlling your print’s appearance Printing a mirror image Printing a mirror image You can print a mirror image of a drawing, using the Setup Sheet, without changing the drawing in your software. The available options are: Mirror off. With this setting, the printer will print as requested by your software, without adding any mirroring. This is the default. Mirror on.
Controlling your print’s appearance Changing the treatment of overlapping lines (Merge feature) Changing the treatment of overlapping lines (Merge feature) 450C/488CA Merge off. A subsequent line hides a previous line where they overlap. Overlapping lines and area fills are merged. 430 Merge off. A subsequent line hides a previous line where they overlap. Overlapping lines and area fills are merged.
Controlling your print’s appearance Changing the printer’s logical pen characteristics Changing the printer’s logical pen characteristics The characteristics of the printer’s logical pens, referenced by your software, can be set either by software or by the settings for pens 1 through 8 in the Setup Sheet. The default is to use settings from the software.
Controlling your print’s appearance Printing color drawings in monochrome Printing color drawings in monochrome A A If you send a color file to the HP DesignJet 430 and your software settings are for printing in color, the printer will automatically convert the print to grayscale. However, if your printer is set to Use settings from software (the default) in the Setup Sheet Pen Settings (see page 3–12), you will have no control over the grayscale levels used.
Controlling your print’s appearance Printing color drawings in monochrome Important points about monochrome printing The monochrome print will render colors as grayscales. If you want your print printed in only black and white, then you should set all your logical pens to black, either in your software (easily achieved in CAD software by using a pen number that is 100% black) or in the Setup Sheet (see page 3–12).
Controlling a print’s overall appearance Choosing an appropriate print quality Choosing an appropriate print quality 430 S Speed d I kU Ink Used d Monochrome Color Least 150 x 300 dpi. 450C/ 488CA Fast Highest Normal Normal Best Lowest 600 x 600 dpi. M t Most (450C and 488CA: except for glossy media types, on which the resolution is always 300 dpi.) 300 x 300 dpi. Notethat thatglossy glossymedia mediatypes typesare arenot notsupported supportedononthe theHP HPDesignJet DesignJet430. 330.
Controlling a print’s overall appearance Choosing an appropriate print quality To change the print quality on the front panel Use the front-panel Print Quality key to toggle between the three print quality settings. PRINT QUALITY For details of each print quality level, see the table on the previous page. The setting also affects the printer’s internal demonstration prints. You cannot change the print quality setting for a print already received by the printer.
Controlling a print’s overall appearance Choosing an appropriate print quality The setting of the following parameters in the HP DesignJet 430 define the printed output quality you get: Actual plot content Resolution Enhancement Quality Level selected Resolution (dpi) Grayscale off Fast Normal Best 150 x 300 300 x 300 300 x 300 Grayscale Grayscale on Fast Normal Best 150 x 300 600 x 600 600 x 600 3 Grayscale PRINT APPEARANCE Driver setting in software The setting of the following parameter
Controlling your print’s appearance Print quality recommendations Print quality recommendations We advise that where possible you don’t use very large area fills with the following media: – Opaque Bond – Translucent Bond – Vellum. This can cause cockle. In Glossy media use Best to obtain good quality. Cartridges almost empty of ink can cause some kind of banding in imaging prints.
4 4 PRINT MANAGEMENT To cancel a print 4-2 To copy a print 4-2 To advance the media 4-3 Managing your prints 4–1 This is the black on page 4–1 (seq: 89) This is the blue on page 4–1 (seq: 89) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Managing your prints To cancel a print / To copy a print To cancel a print X To cancel the current print while it is being received, or while it is printing, press Cancel. CANCEL The canceled print stays in memory until you send another, and so you can subsequently use Reprint to print it again. Note that, for these purposes, any internal print (see chapter 5) counts as another print. To copy a print To print another copy of the last print, press Reprint.
Managing your prints To advance the media To advance the media PRINT MANAGEMENT Pressing the Form Feed key advances the media out of the media exit slot, and if roll-feed paper is loaded, cuts the paper.
4–4 This is the black on page 4–4 (seq: 92) This is the blue on page 4–4 (seq: 92) Company confidential. Genie User’s Guide, Edition 2, First Draft .
5 5-4 5 INTERNAL PRINTS Their purpose and how to print them 5-2 Using the Black Cartridge Alignment Sheet Using the Color Cartridge Test Sheet 5-8 Using the Print Quality Test Print 5-12 Special internal prints 5–1 This is the black on page 5–1 (seq: 93) This is the blue on page 5–1 (seq: 93) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Special internal prints Their purpose and how to print them Their purpose and how to print them Various pre-defined prints are supplied with your printer. You can print these by pressing keys, or combinations of keys, on the printer’s front panel. Print Purpose Setup Sheet To configure the printer To print it, press ... See page...
Special internal prints Their purpose and how to print them Purpose Service Configuration Print These prints are essentially for use by a qualified service engineer, if troubleshooting the printer. Print Quality Test Print You may be asked to print one and read out some details over the telephone. To print it, press ... See page...
Special internal prints Using the Black Cartridge Alignment Sheet Using the Black Cartridge Alignment Sheet Some of the circumstances in which it is useful to use the Black Cartridge Alignment Sheet are explained in chapter 9, “Troubleshooting”. It tests the alignment between the two horizontal cartridge movements—movement to the right and movement to the left—and allows you to correct any misalignment. You should run the test after installing a new cartridge.
Special internal prints Using the Black Cartridge Alignment Sheet 2 When you have correctly loaded the sheet (when the Ready light is on and steady), press the Setup and Form Feed keys simultaneously. REPLOT CANCEL The Black Cartridge Alignment Sheet is printed. An example is shown on page 5–7. 3 When the Load Media light comes on (not flashing), the print is finished. Simply remove the sheet from the printer. LOAD MEDIA 4 Follow the instructions on the sheet itself.
Special internal prints Using the Black Cartridge Alignment Sheet 6 When the Ready light comes on, press Setup. SETUP READY The printer now reads your marks and adjusts itself automatically. 7 When the Load Media light comes on again, remove the sheet and make sure that the printer has marked your selections with a check mark. LOAD MEDIA Three important points concerning the Black Cartridge Alignment procedure: Always use the Black Cartridge Alignment Sheet immediately after printing it.
Special internal prints Using the Black Cartridge Alignment Sheet 5 INTERNAL PRINTS 4xx Setup 5–7 This is the black on page 5–7 (seq: 99) This is the blue on page 5–7 (seq: 99) Company confidential. Genie User’s Guide, Edition 2, First Draft. Freeze Status: open Localization Note FIGSPJ: Please ensure same text here as in the alignment sheet. KCT: As agreed, please leave the text in this sheet in English here and refer to chapter 12, where there is a translated version.
Special internal prints Using the Color Cartridge Test Sheet 450C/ 488CA Using the Color Cartridge Test Sheet Some of the circumstances in which it is useful to use the Color Cartridge Test Sheet are explained in chapter 9, “Troubleshooting”. It achieves two objectives: It tells you which cartridge, if any, is not performing correctly. It lets you check the alignment of the four cartridges to each other and, if necessary, adjust it. You should run the test after installing a new cartridge.
Special internal prints Using the Color Cartridge Test Sheet 450C/ 488CA 2 When you have correctly loaded the sheet (when the Ready light is on and steady), press the Cancel and Reprint keys simultaneously. REPRINT CANCEL The Color Cartridge Test Sheet is printed. An example is shown on page 5–10. 5 3 When the Load Media light comes on (not flashing), the print is finished. Simply remove the sheet from the printer.
Special internal prints Using the Color Cartridge Test Sheet 4xx Setup 5–10 This is the black on page 5–10 (seq: 102) This is the magenta on page 5–10 (seq: 102) Red 5–10 Green This is the blue on page 5–10 (seq: 102) This is the cyan on page 5–10 (seq: 102) This is the yellow on page 5–10 (seq: 102) 5–10 Company confidential. Genie User’s Guide, Edition 2, First Draft . Freeze Status: open Localization Note FIGSPJ: Please ensure same text as in alignment sheet.
Special internal prints Using the Color Cartridge Test Sheet 450C/ 488CA The part headed To check the cartridge alignment lets you check and, if necessary, adjust the alignment between the cartridges, in response to a print quality problem—see page 9–12. You don’t need to use both parts of the Color Cartridge Test Sheet each time you print it. 5 Having marked the appropriate ovals, reverse the sheet as indicated, and reload it. 5 6 When the Ready light comes on, press Setup.
Special internal prints Using the Print Quality Test Print Using the Print Quality Test Print This print contains five tests, described below. In each case, possible remedial actions are suggested. However, if the error persists, you may need to call HP for service. The Print Quality Test Print for the HP DesignJet 430, 450C and 488CA is represented by the diagram below. You may use a 10-times magnifier to help identify print quality problems.
Special internal prints Using the Print Quality Test Print Printing the Print Quality Test Print 1 Before printing, set the Media Type and Print Quality on the front panel to the settings that you want to test. The size of the Print Quality Test Print is B/A3 or A4 so you must use media (roll or sheet) that is this size or larger. Use the same type of media that you were using when the print quality problem was discovered.
Special internal prints Using the Print Quality Test Print Correct Incorrect Test 3 (Verticals) Vertical-line straightness is a measure of the horizontal distance between the segments of a vertical line printed in two consecutive swaths. Correct Incorrect 5–14 This is the black on page 5–14 (seq: 106) This is the blue on page 5–14 (seq: 106) Company confidential. Genie User’s Guide, Edition 2, First Draft .
Special internal prints Using the Print Quality Test Print If the line is not perfectly straight at bias 0 in the test image (see figure above), try the following: 1 Perform the Black Cartridge Alignment Procedure (see page 5–4) and print the Print Quality Test Print again to see if there has been any improvement. 2 If the error is still present, replace the failing cartridge and print the Print Quality Test Print again.
Special internal prints Using the Print Quality Test Print colors, the composite color will be present in one part of the circle and white will be visible at the opposite side of the circle. Misalignment can be horizontal or vertical, or a combination of the two.
6 6 RECONFIG– URATION To see the current configuration of the printer 6–2 To change the serial interface settings 6–3 To change the graphics language setting for less common applications 6–3 To change the I/O timeout setting 6–4 To upgrade your printer with more memory 6–4 To upgrade your printer with a network interface 6–4 To upgrade the HP DesignJet 430 printer with color 6–5 Reconfiguring your printer 6–1 This is the black on page 6–1 (seq: 109) This is the blue on page 6–1 (seq: 109) Company conf
Reconfiguring the printer To see the current configuration of the printer To see the current configuration of the printer To see the current configuration of your printer, print the Setup Sheet, as explained on page 1–19. Those items on the Setup Sheet which you may change are listed on page 1–22, together with their defaults. They are explained in the relevant chapters of this manual, for example Page Size in chapter 3 and Graphics Language in this chapter.
Reconfiguring your printer Serial interface / graphics language To change the serial interface settings Parallel With a parallel interface, no printer or Setup-sheet configuration is necessary. Serial With a serial interface, you should have checked the configuration (baud rate and parity) when installing the printer and, if necessary, changed it.
Reconfiguring the printer I/O timeout / memory upgrade / network upgrade To change the I/O timeout setting Some software may not write a proper file terminator at the end of the file. In this case, the printer will not know that the file is complete and will wait for more data until the end of the “I/O timeout” period. By default, this period is 30 minutes, but you can change it to as little as 30 seconds.
Reconfiguring your printer To upgrade the HP DesignJet 430 with color To upgrade the HP DesignJet 430 printer with color 430 The HP DesignJet 430 monochrome printer can be upgraded to become an HP DesignJet 450C color printer. For the HP part number of the upgrade kit, see page 10–17. The upgrade kit comprises: A ROM SIMM, containing the code for the HP DesignJet 450C A set of four print cartridges: cyan, magenta, yellow and black This section explains all the tasks necessary to install the upgrade kit.
Reconfiguring your printer To upgrade the HP DesignJet 430 with color 430 2 Unscrew the cover plate at the back of the printer, and remove it. CAUTION Before handling a memory module, either put on a grounding wrist strap and attach the end to the metal chassis of the printer, or touch the outer metal surface of the printer with your hand. Otherwise, static electricity from your body could damage the memory module. 3 There are two slots for SIMMs in the printer.
Reconfiguring your printer To upgrade the HP DesignJet 430 with color 430 b Holding it only by the edges, carefully pull the top of the module toward you and lift it out. 4 Temporarily place the module on a conductive pad, for example the one containing the new SIMM. 5 Take the new SIMM out of its bag, holding it only by the edges. 6 With the SIMM’s small notch on the left and the metallic edge away from you, load the SIMM into the slot furthest from you.
Reconfiguring your printer To upgrade the HP DesignJet 430 with color 430 8 Replace the cover plate and screws. WARNING In steps 9, 10 and 11, pay special attention to this warning. Don’t touch the plastic strip that runs the length of the printer behind the cartridge carriage; its edge is very sharp. Keep hair, jewelry, clothing, and foreign objects away from the printer mechanisms. 9 a With the printer still switched OFF, raise the cover to access the cartridge carriage on the left.
Reconfiguring your printer To upgrade the HP DesignJet 430 with color 430 10 Move the cartridge carriage out of the service station. Then remove the cover from the three left-hand cartridge slots by first squeezing on both sides, and then lifting it off. 1 2 a Release the clip on the right side of the cover, at the bottom. This is easiest to see when looking down into the printer. b Lift the cover off.
Reconfiguring your printer To upgrade the HP DesignJet 430 with color 430 12 From the upgrade kit, take the label containing four colored dots. a Remove the protective strip from the back. b Stick the label onto the vertical panel above the cartridge stalls while the cartridge is out of its stall, as shown below. Note that the yellow dot must be on the left. c Close the cover. 13 Switch ON the printer.
7 7-7 7 MAINTENANCE Replacing cartridges 7-2 Cleaning the cartridge nozzles (priming) Cleaning the printer 7-9 Maintaining your printer 7–1 This is the black on page 7–1 (seq: 119) This is the blue on page 7–1 (seq: 119) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Maintaining your printer Replacing cartridges Replacing cartridges Replaceable print cartridges are used in the HP DesignJets 430, 450C and 488CA, greatly reducing the user maintenance requirements, as these are the components that suffer the greatest wear and tear. When to replace cartridges Replace cartridges in the following two circumstances. When you are troubleshooting print quality problems. See the section starting on page 9–12.
Maintaining your printer Replacing cartridges Using genuine HP supplies To ensure best performance, Hewlett-Packard Company recommends using only genuine HP supplies in HP inkjet printers. Refilling an HP print cartridge pushes the electronic and mechanical components of the cartridge past its normal life cycle, creating many potential problems, such as: Poor print quality.
Maintaining your printer Replacing cartridges Before replacing cartridges Two important points: Cartridge types Your printer is designed to operate only with the four cartridge types whose part numbers are listed on page 10–19. Taking care Make sure you are aware of the cautions and warning below. CAUTION Touch only the plastic parts of the cartridge. Do not touch, wipe, or attempt to clean the cartridge nozzles or contacts; this may clog and damage the cartridge.
Maintaining your printer Replacing cartridges To replace one or more cartridges 1 Access the cartridge carriage. a Leave the printer switched on. b Open the cover and push it right back. c If necessary, wait for the cartridge carriage to move to the service station on the left. MAINTENANCE Cover open 7 Cartridge carriage in service station 2 Remove the cartridge to be replaced. a Press down lightly and then pull the cartridge towards you. b Remove the cartridge from its stall.
Maintaining your printer Replacing cartridges 450C/ 488CA 3 Match the color of the cartridge’s label with the color of the dot above the empty stall. For users with color-vision deficiencies: you can identify the colors of the cartridges by the part numbers on the boxes—see page 10–19. a Take the new cartridge out of its box. b Remove the colored protective tape and tab from the cartridge’s nozzles. c Make sure that the printer is still switched on. Never install cartridges with the printer switched off.
Maintaining your printer Cleaning the cartridge nozzles (priming) Cleaning the cartridge nozzles (priming) To prime a cartridge is to clear clogged print nozzles manually, by using the colored plunger at the left side of the printer. Some of the circumstances in which it is useful to prime a cartridge are explained in Chapter 9, “Troubleshooting”, but essentially, if you suspect that the nozzles of a cartridge are clogged, try priming that cartridge, as explained here. 1 Leave the printer switched on.
Maintaining your printer Cleaning the cartridge nozzles (priming) 450C/488CA 3 Press the small colored selector in front of the cartridge which you want to prime. 4 Firmly press the large colored plunger fully down once, and then release it. The plunger should return to its original position. 450C/488CA 5 Repeat steps 3 and 4 for any other cartridges to be primed. Note. It is not necessary to return the selectors to their original positions. 6 Lower the cover.
Maintaining your printer Cleaning the printer Cleaning the printer Clean only the outside of the printer. Any internal cleaning and any maintenance and repairs beyond the tasks described in this chapter should be done only by a trained service technician. When cleaning the outside of the printer, use a damp sponge or soft cloth and household cleaner. WARNING Do not use abrasive cleaners on the printer.
7–10 This is the black on page 7–10 (seq: 128) This is the blue on page 7–10 (seq: 128) Company confidential. Genie User’s Guide, Edition 2, First Draft .
8 8 FRONT-PANEL Front-panel lights 8-2 Front-panel keys 8-7 Front-panel lights and keys 8–1 This is the black on page 8–1 (seq: 129) This is the blue on page 8–1 (seq: 129) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Front-panel lights Front-panel lights The lights on the front panel provide the means for your day-to-day “communication” with the printer. They tell you the printer’s current status and, if there is an error, the nature of the error. In order to understand the meaning of each combination of lights, you should check the table in this chapter to help you to understand the meaning. You will therefore find this table useful in troubleshooting. This graphic ... Key to table starting below means ...
Front-panel lights Explanation and Action Lights Status group READY light off The printer is not ready to print. Check the state of the other lights and look them up in this table. If all the status group lights are off, check that the media lever is raised and that the printer’s cover is closed. The printer is ready to print. READY Send your print from your computer or, for a special internal print, press the appropriate key combination—see Chapter 5.
Front-panel lights Explanation and Action Lights The printer has a file in memory, which it is waiting to print, but no media is loaded. Status group (continued) LOAD MEDIA Load media. Either: one of the color or black print cartridges is faulty, misplaced or missing. CARTRIDGES Error Group Or: you have loaded a print cartridge of the wrong type for this printer.
Front-panel lights Explanation and Action Lights MEDIA Either: the sheet you loaded is misaligned. Realign it as explained on page 2–14. A short tutorial on loading media starts on page 2–9. Or: it is an invalid size. For supported media sizes, see page 10–3. Or: the media lever is lowered. Raise the lever. Or: the cover is open when the printer is initializing. Lower the cover. The error group lights are used in conjunction with the front-panel CANCEL key and are summarized in the following table.
Front-panel lights Explanation and Action Lights The current Print Quality selection is Fast, Normal, or Best, depending on which of these lights is on. Print quality group FAST NORMAL See page 2–8. BEST The current media selection is Paper, Film, Coated, or Glossy, depending on which of these lights is on. Media type group PAPER FILM COATED GLOSSY Media source group For an explanation of which media types this means, see page 2–3.
Front-panel keys Front-panel keys The keys of the front panel, and their purposes, are summarized in the following table. By pressing pairs of these keys, you can produce special-purpose prints. They are explained in Chapter 5.
Front-panel keys Key Purpose Media Type key To identify to the printer the type of media loaded (plain paper, film, coated paper, or glossy paper) To access this function, press ... See pages... 2–8 MEDIA TYPE Media Source key To select the type of media (sheet or roll) loaded in the printer 2–7 MEDIA SOURCE 8–8 This is the black on page 8–8 (seq: 136) This is the blue on page 8–8 (seq: 136) Company confidential. Genie User’s Guide, Edition 2, First Draft .
9 Using the documentation 9-2 Locating the source of your problem Solving media-handling problems Clearing a media jam 9-3 9-4 9-5 Solving communication problems 9-8 Solving problems with print position or content Solving print-quality problems Solving miscellaneous problems 9-12 9-16 9-17 9 TROUBLE– SHOOTING Getting help 9-9 Troubleshooting 9–1 This is the black on page 9–1 (seq: 137) This is the blue on page 9–1 (seq: 137) This is the magenta on page 9–1 (seq: 137) Company confidential.
Troubleshooting Using the documentation Using the documentation For the meanings of the lights on the front panel, see Chapter 8. If you know the problem is related to a certain task, first check the relevant section in this manual for the step-by-step procedures. Use this manual’s index. For example, if you are having difficulty loading a sheet, refer to page 2–9. If the problem persists, refer to the appropriate section in this chapter.
Troubleshooting Locating the source of your problem Locating the source of your problem 1 Check the status of the front-panel lights. For an explanation, see Chapter 8. 2 Test the printer, as follows: a Switch the printer off. b Ensure that the power cord is firmly inserted in the printer and plugged in to an outlet that you know works. c Switch the printer on. d Print a demonstration print (see page 1–26). If the printer prints this correctly, the problem is probably not with the printer.
Troubleshooting Solving media-handling problems Solving media-handling problems If the printer will not accept your media Is the power on? No lights on the front panel indicates no power. Is the media lever raised? It must be lowered. Is the cover raised? It must be closed. If the printer continually rejects your media, with the Load Media light flashing You may have: Loaded the media at the wrong side of the entry slot. You must load it with the right-hand edge against the perforated line on the printer.
Troubleshooting Clearing a media jam Clearing a media jam 1 Switch off the printer and open the cover. Media jammed Don’t touch the plastic strip that runs the length of the printer behind the cartridge carriage. Keep hair, jewelry, clothing, and foreign objects away from the printer mechanisms. 9 WARNING TROUBLE– SHOOTING OFF 9–5 This is the black on page 9–5 (seq: 141) This is the blue on page 9–5 (seq: 141) This is the magenta on page 9–5 (seq: 141) Company confidential.
Troubleshooting Clearing a media jam 2 Push the cartridge carriage all the way to the left (1), touching only the solid plastic parts of the carriage. Lower the media-lever (2) and raise the bail (the black metal bar) (3). Bail raised Media lever lowered 3 Carefully pull the main part of the jammed sheet down and out of the media-entry slot. 9–6 This is the black on page 9–6 (seq: 142) This is the blue on page 9–6 (seq: 142) Company confidential. Genie User’s Guide, Edition 2, First Draft .
Troubleshooting Clearing a media jam 4 Carefully remove any torn pieces from inside the printer. Be careful not to touch the plastic strip that runs the length of the printer behind the cartridge carriage. Media torn TROUBLE– SHOOTING 5 Lower the bail, raise the media-lever, lower the cover, and switch on the printer. 9 3 Bar lowered Media lever raised 6 On the front panel, press Form Feed to eject any pieces of media that are still in the media path.
Troubleshooting Solving communication problems ? Solving communication problems If there seems to be some problem related to the communication between your computer and the printer Some symptoms of a communication problem are: The front-panel Ready light does not start flashing. Your computer displays an error message when you are trying to print. Your computer or printer “hangs” while communication is taking place.
Troubleshooting Solving problems with print position or content Solving problems with print position or content If you don’t find the solution to your problem here, other sources of help are: The documentation supplied with the driver that you are using to manage the output from your software application to the printer.
Troubleshooting Solving problems with print position or content If the print is clipped This indicates a discrepancy between the actual printing area on the loaded media and the printing area as understood by your software. Check the actual printing area for the media size you have loaded. Printing area = media size minus margins. For media size and margins, see page 10–3. For actual printing areas, see page 10–7.
Troubleshooting Solving problems with print position or content If the output is distorted or unintelligible There is a possible explanation if the serial interface is in use: If you are using a serial interface between the printer and your computer, make sure the printer’s serial interface settings match the settings and requirements of your software and hardware. To check or change the printer’s settings, use the Setup Sheet.
Troubleshooting Solving print quality problems Solving print-quality problems Remember: the key to good print quality is to choose the right media—see the section starting on page 2–2.
Troubleshooting Solving print quality problems 450C 488CA 3 One or more of your cartridges may be out of ink. For an explanation of how to check, see page 7–2. 4 If the ink levels are OK, try to assess which cartridge has the problem. If the problem occurs only in one of the printer’s seven “primary” colors (yellow, cyan, magenta, red, green, blue and black), then you can eliminate one or more of the cartridges.
Troubleshooting Solving print quality problems If there are jagged vertical or horizontal lines If the problem is only with black or gray lines, check that you are using the correct settings to achieve printing at 600 dpi (see page 3–14). If problem is only with vertical black or gray lines, run the Black Cartridge Alignment Procedure, explained on page 5–4. 450C/488CA If problem is with any other color or orientation, run the Color Cartridge Test procedure, explained on page 5–8.
Troubleshooting Solving print quality problems If there are blurred lines (ink “bleeds” from lines) Try a higher Print Quality level. Use better quality media. HP media is recommended and details are given on page 10–20. The printer may be operating in an area where the temperature and humidity are too high. For environmental specifications, see page 10–5. If there are blotchy areas (uneven fill density) Use a different Media Type setting. If you are not already doing so, try using Hewlett-Packard media.
Troubleshooting Solving miscellaneous problems Handle media by the edges. If possible, wear gloves when you handle film. Skin oils can interact with ink and cause it to smear. Be careful not to get fiber particles onto the edge of the nozzle plate. Solving miscellaneous problems ? If the printer does not print You may have a power problem.
Troubleshooting Getting help Getting help Hewlett-Packard has support services available to help you in case you have a problem with your printer. What to do before you call 1 Review the troubleshooting suggestions in: This chapter. The relevant driver documentation supplied with your printer (for users of AutoCAD and Microsoft Windows applications), Any relevant Software Application Notes supplied with your printer. 2 Print the demonstration print as explained on page 1–26.
Troubleshooting Getting help 5 If you do call one of the Hewlett-Packard offices, please have the following information available to help us answer your questions more quickly: The computer you are using. Any special equipment or software you are using (for example, spoolers, networks, switch-boxes, modems, or special software drivers). The cable you are using (by part number) and where you purchased it. The type of interface used on your printer (RS-232-C or parallel).
10 10 REFERENCE Printer specifications 10-2 Interface specifications 10-8 Interface cables 10-11 Regulatory notices 10-12 Ordering accessories 10-16 Reference 10–1 This is the black on page 10–1 (seq: 155) This is the blue on page 10–1 (seq: 155) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Reference Printer specifications Printer specifications HP DesignJet 430 (monochrome) C4713A = D/A1-size C4714A = E/A0-size HP DesignJet 450C (color) C4715A = D/A1-size C4716A = E/A0-size HP DesignJet 488CA (color) C6082A = D/A1-size LFP C6083A = E/A0-size LFP Functional specifications Cartridges Supported media di ttypes HP DesignJet 430: one: black HP DesignJet 450C and 488CA: four: yellow, cyan, magenta and black. For part numbers, see page 10–19.
Reference Printer specifications Functional specifications (continued) Supported Width (carriage axis) media di sizes i Minimum 210 mm (8.3 in) Maximum E/A0-size printer: 917 mm (36.1 in) D/A1-size printer: 625 mm (24.6 in) Margins Leading edge: 17 mm (0.67 in) For printing area (media size minus margins), see page 10–7 Trailing edge: 17 mm (0.67 in) Sides: 5 mm (0.2 in) Resolution 1 Length (paper axis) Minimum Maximum 210 mm (8.3 in) Sheet: 1.
Reference Printer specifications Physical specifications (Unpacked) Weight Without roll-feed and legs options Length Depth Height E/A0-size printer 31 kg (68.2lb) 1329 mm (52.4 in) 231 mm (9.1 in) 332 mm (13.1 in) D/A1-size printer With roll-feed option 26 kg (57.2 lb) 1031 mm (40.6 in) 231 mm (9.1 in) 332 mm (13.1 in) E/A0-size printer (Contact HP) 1329 mm (52.4 in) 355 mm (14.0 in) 415 mm (16.4 in) 1031 mm (40.6 in) 355 mm (14.0 in) 415 mm (16.4 in) 1329 mm (52.4 in) 231 mm (9.
Reference Storage Temperature 0 to 55_C (32 to 131_F) Humidity 5% to 95% @ 40_C Non-condensing With cartridges and media: 15 to 35_C (59 to 95_F) Printer and media: –40 to 70_C (–40 to 158_F) 20% @ 15_C to 80% @ 35_C Non-condensing 90% @ 65_C Cartridges: 0 to 50_C (0 to 5_C and 40 to 50_C for maximum 7-day period). 32 to 122_F (32 to 41_F and 104 to 122_F for maximum 7-day period).
Reference Printer specifications EMC specifications (electromagnetic compatibility) Canada Canadian Department of Communications, Radio Interference Regulations Class B1 compliant. European Union 89/336/EEC EMC Directive compliant. Japan Registered VCCI Class B1. Korea RRL certified. South Africa SABS licensed. USA Federal Communications Commission certified. Class B1 computing device. CFR 47 Part 15 Australia New Zealand Meets AS/NZS 3548 Taiwan BCIQ certified.
Reference ANSI media Architectural di media ISO media Media size (and orientation of media) A (portrait) A (landscape) B (portrait) B (landscape) C (portrait) C (landscape) D (portrait) D (landscape) E (portrait) A (portrait) A (landscape) B (portrait) B (landscape) C (portrait) C (landscape) D (portrait) D (landscape) E1 (portrait) E (portrait) A4 (portrait) A4 (landscape) A3 (portrait) A3 (landscape) A2 (portrait) A2 (landscape) A1 (portrait) A1 (landscape) A0 (portrait) For margins, see page 10–3.
Reference Interface specifications Interface specifications Below are the parallel and serial interface specifications. On the following page are the pin configurations for the most common HP cables referenced on page 10–11. Parallel (Centronics) Interface The connector on the printer is 36-pin f female.
Reference Interface specifications Parallel (Centronics) cable HP part number: C2950A (2m) C2951A (3m) Parallel cable for Centronics Printer End Male (36-pin) Computer End Male (25-pin) 1 1 . . .. 14. 32 . . . 14 31 16 36 17 19 18 15 20 21 19 22 23 20 21 27 22 10 25 26 REFERENCE 24 28 33 23 29 24 30 25 10–9 This is the black on page 10–9 (seq: 163) This is the blue on page 10–9 (seq: 163) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Reference Interface specifications Serial (RS-232-C) cables HP part number: 24542G Serial cable for printers HP part number: C2913A Modem eliminator cable Printer End Computer End Printer End Computer End Male (25-pin) Female (9-pin) Male (25-pin) Female (9-pin) 4 1 1 1 2 2 3 2 3 3 2 3 5 4 7 7 20 5 6 7 5 5 6 20 6 6 20 8 8 HP part no: 7 17255M or 13242G* Modem eliminator cable Printer End Computer End Male (25-pin) Female (25-pin) 1 1 3 2 2 3 7 7 20 5
Reference Interface cables Interface cables Parallel (Centronics) Interface (IEEE-1284-compatible) Computer HP Part Number HP Vectra PC with HP 24540A/B serial/parallel C2950A interface card using the parallel connector C2951A Cable length 2.0 m (6.3 ft) Connector type at computer end of cable 25-pin male 3.0 m (9.8 ft) 25-pin male HP Part Number 24542G Cable length 3.0 m (9.8 ft) Connector type at computer end of cable 9-pin female 17255M 1.2 m (3.9 ft) 25-pin male C2913A 17355M 1.2 m (3.
Reference Regulatory notices Regulatory notices To obtain a Material Safety Data Sheet (MSDS) You can obtain current Material Safety Data Sheets for the print cartridges used in the printer (HP Part numbers 51644C [cyan], 51644M [magenta], 51644Y [yellow] and 51640A [black]) by mailing a request to this address: Hewlett-Packard Customer Information Center, 19310 Pruneridge Avenue, Dept. MSDS, Cupertino, CA 95014, U.S.A. Electromagnetic compatibility (EMC) FCC Statement (USA) The U.S.
Reference Regulatory notices frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Reference Regulatory notices VCCI Class A and Class B (Japan) Korean EMI statement Taiwanese EMI statement 10–14 This is the black on page 10–14 (seq: 168) This is the blue on page 10–14 (seq: 168) Company confidential. Genie User’s Guide, Edition 2, First Draft . Freeze Status: open Localization Note.
Reference Regulatory notices Sound Geräuschemission (Germany) LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN 45635 T. 19. Telecommunications statement The HP DesignJet 430, 450C, 400, 455CA and 488CA printers, models C4713x, C4714x, C4715x, C4716x, C4722x, C6080x, C6081x, C6082x and C6083x (where x is any single letter) are approved under Approval Number NS/G/1234/J/100003 for indirect connection to public telecommunications systems within the United Kingdom.
Reference Regulatory notices ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁ ÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁÁ Á
Reference Ordering accessories Ordering accessories HP Part Number Cables See p.
Reference Ordering accessories HP Part Number Drivers Latest versions of the following were shipped with your HP DesignJet 430, 450C or 488CA printer: These items are updated HP printer drivers for AutoCAD for DOS and regularly. For details of the AutoCAD for Windows HP printer drivers for Microsoft Windows latest versions available, please l contact your HP dealer d l or sales representative. Media supplies See table on page 10–20. From time to time, new media types may become available.
Reference Ordering accessories HP Part Number Network interface HP JetDirect EX external print servers (for LAN connection): For Ethernet: HP JetDirect EX Plus For Token Ring: HP JetDirect EX Plus 3 J2591A J2594A Print cartridges Although other cartridges may appear to fit in the stalls, ll use only l these h part numbers.
Reference Ordering accessories HP part numbers for HP DesignJet Papers and Films Rolls Width in: mm: Sheets (ISO) A1 A3 A0 24 36 HP Translucent Bond HP Vellum HP Natural Tracing Paper HP Clear Film HP Matte Film HP Coated Paper C1860A(1) C6035A(2) C3860A C3862A C3869A C3876A 51642A C3878A 841 x 1189 C1861A(1) C6036A(2) C3859A C3892A C3861A C3868A C3872A C3875A 51642B 51642M C3877A * HP Heavyweight Coated Paper HP High-Gloss White Film C3880A C3886A C3879A C3885A HP High-Gloss Photo Paper C3882A
GLOSSARY 11 11 Glossary 11–1 This is the black on page 11–1 (seq: 175) This is the blue on page 11–1 (seq: 175) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Glossary ANSI size An American standard paper size, for example D or E. application The software you use to create your drawings. baud rate The data transmission rate in a serial interface between a computer and a device, in bits per second. bail The metal bar that runs across the printer to hold the media in place during printing. CAD Computer-aided design. cartridge Print cartridge, containing ink. dpi Dots per inch, a measure of print resolution.
Glossary I/O Input/output. The transmission of data between a computer and a device. inked area The smallest rectangle that contains all the content of the drawing, while maintaining its relative dimensions. ISO size An international standard paper size, for example A1 or A2. JIS size A Japanese standard paper size. media lever The lever that causes the printer to hold or release media: when raised it holds the media in place; when lowered it releases the media. opaque bond Good-quality matte paper.
Glossary ROM SIMM A physical module containing read-only data, that can be installed in the back of the printer to provide upgrades. vector A line. An image may be defined in terms of vectors rather than dots. Vector data typically needs less memory than raster data. serial interface A type of interface between computer and device. Generally slower than a parallel interface. vellum Cotton-fiber-based, semi-opaque matte media type.
12 INDEX Index I–1 This is the black on page I–1 (seq: 179) This is the cyan on page I–1 (seq: 179) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Index A accessories, 1–4 list, 10–16 ordering, 10–16, 10–20 using genuine HP, 7–3 accuracy specifications, 10–3 acoustic specifications, 10–4 addressable resolution, xii, 10–3 Align Media, front-panel light, 8–3 alignment cartridges, 5–4, 5–8 roll media, 2–22 sheet media, 2–12 testing, 5–15 ANSI size, glossary definition, 11–2 Apollo, cables to connect, 10–11 Apple computers, cables to connect, 10–11 application, glossary definition, 11–2 application software, 1–24 area fill problems, 9–14 AutoCAD, 1–24 dr
Index F Fast, front-panel light, 8–6 file size, and memory usage, 6–4 file termination, 1–22 filled area problems, 9–14 Film, front-panel light, 8–6 film, 10–2 firmware revision number, 6–2 Form Feed key, 4–3 front panel glossary definition, 11–2 keys, 8–7 lights, 8–2 G gaps in lines, 9–12 GIS, glossary definition, 11–2 glossary of terms, 11–1 Glossy, front-panel light, 8–6 graphics languages changing, 6–3 glossary definition, 11–2 supported, 10–3 grayscales glossary definition, 11–2 of pens in palette, 3–
Index M Macintosh computers, cables to connect, 10–11 maintenance, 7–1 managing prints, 4–1 manuals, 10–16, 1 margins, 10–3 glossary definition, 11–3 printing areas, 10–7 matte, glossary definition, 11–3 matte film, glossary definition, 11–3 maximum media sizes, 10–3 Media, front-panel light, 8–5 media, 2–1 bin, 2–2 care of, 2–2 choosing, 2–2 deflector, glossary definition, 11–3 drying time, 2–25 environmental specifications, 10–5 glossary definition, 11–3 handling, 2–2 problems, 9–4 HP DesignJet films, 10
print appearance, 3–1 controlling, 3–2, 3–18 blank, 9–9 clipped, 9–10 content problems, 9–9 distorted, 9–11 management, 4–1 position problems, 9–9 quality changing, 3–16 choosing, 3–15 media types, 2–5 problems, 9–12 setting, 2–8 resolution, 10–3 unexpected, 9–11 print cartridges. See cartridges Print Quality key, 2–8, 3–16 Print Quality Test Print, 5–12 printing area, 10–7 glossary definition, 11–3 prints maximum per day, 10–4 special internal, 5–1 problem-solving.
Index supplies.
Documentation map Printed Documentation for Users of the HP DesignJet 430, 450C and 488CA Printers Setting up and using the printer Printer Assembly Instructions Assembly Instructions for Legs and Roll-feed (Supplied with roll-feed kit) User’s Guide (C6082-90001) (Part of kit C6082-60001) Quick Reference Guide (C6082-90021) (Part of kit C6082-60001) AutoCAD Drivers for HP Plotters and Printers Microsoft Windows Driver for HP DesignJet Printers: Installer’s Guide Using application software HP CAD Prin
This is the black on page 2 (seq: 186) This is the cyan on page 2 (seq: 186) Company confidential. Genie User’s Guide, Ed 1, Draft 2.
If mailing to the address in the USA (see over), fill out this sheet. Please give us your feedback on the quality of this documentation If mailing to the address in Spain, fill out the other sheet. Name: Job Title: Organization: Alternatively, you can fax this form to: Address: Spain (34) 3 582 1400, Attn: Learning Products Dept.
A A A Any comments? B Fold here and then staple or tape the ends together B NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 24343 SAN DIEGO, CA POSTAGE WILL BE PAID BY ADDRESSEE R HP DesignJet Marketing Center Hewlett-Packard Company Building #7 16399 West Bernardo Drive San Diego, CA 92127 U.S.A. This is the black on page 2 (seq: 188) This is the cyan on page 2 (seq: 188) Company confidential. Genie User’s Guide, Edition 2, First Draft.
If mailing to the address in Spain (see over), fill out this sheet. Please give us your feedback on the quality of this documentation If mailing to the address in the USA, fill out the other sheet. Name: Job Title: Organization: Alternatively, you can fax this form to: Address: Spain (34) 3 582 1400, Attn: Learning Products Dept.
A A A Any comments? B Fold here and then staple or tape the ends together B R Hewlett-Packard Company Barcelona Division Attn: Learning Products Dept. Avda. Graells, 501 08190 Sant Cugat del Vallès Spain This is the black on page 4 (seq: 190) This is the cyan on page 4 (seq: 190) Company confidential. Genie User’s Guide, Edition 2, First Draft.
Hewlett-Packard Limited Warranty Statement HP Product Duration of Limited Warranty Software: Ink Cartridges: Printheads: Printer and Related HP Hardware: 90 Days 90 Days 1 Year 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.
Manual Part Number: C6082-90001 English This manual has been printed on chlorine-free bleached paper This is the black on outside back cover This is the green on outside back cover (C:68%, M:0%, Y:62%, K:28%) This is the blue on outside back cover (C:44%, M:34%, Y:0%, K:0%) Company confidential. Genie User’s Guide, Edition 2, First Draft.
HP DesignJet 430, 450C and 488CA Printers User’s Guide
