488CA Printer - User's Guide

5–13

Company confidential. Genie User’s Guide, Edition 2, First Draft. Freeze Status: open

This is the blue on page 5–13 (seq: 105)

This is the black on page 5–13 (seq: 105)

Printing the Print Quality Test Print

1 Before printing, set the Media Type and Print Quality on the front panel to the

settings that you want to test.

The size of the Print Quality Test Print is B/A3 or A4 so you must use media

(roll or sheet) that is this size or larger.

Use the same type of media that you were using when the print quality problem

was discovered.

2 Load a sheet of media in portrait orientation.

3 When the

Ready light comes on, press the Form Feed and Media Source keys

together. The Ready light begins to flash. After a while the printer prints the Print

Quality Test Print.

4 Study each of the test patterns in the order listed to determine the type of print

quality problem.

5 If you encounter problems of print quality using non-HP media and after the Print

Quality Test Print the same quality problems appear, you should try using genuine

HP media. Repeat the Print Quality Test Print using HP Media.

Test 1 (Warm-up) This pattern warms up the cartridges, leaving them in what should be a perfect op-

erating condition; you can ignore this pattern.

Test 2 (Nozzles) This tests all 96 nozzles of each cartridge of the printer. For each color there are

96 diagonally stepped lines, with every fifth or seventh identified by number.

There are two possible errors shown by this test (see the following diagram):

Nozzles not printing or weak. If the diagonally stepped lines are broken in one

or more steps, it indicates that these specific nozzles may be blocked and are not

printing.

Nozzles misdirected. If the diagonally stepped lines are not equally positioned

in every step, it indicates that this specific nozzles may be misdirected.

To correct these errors, try running the procedure described in the section “Solving