488CA Printer - User's Guide

9–4

Company confidential. Genie User’s Guide, Edition 2, First Draft . Freeze Status: open

This is the blue on page 9–4 (seq: 140)

This is the black on page 9–4 (seq: 140)

Solving media-handling problems

If the printer will not accept your media

Is the power on? No lights on the front panel indicates no power.

Is the media lever raised? It must be lowered.

Is the cover raised? It must be closed.

If the printer continually rejects your media, with the

Load Media light flashing

You may have:

Loaded the media at the wrong side of the entry slot. You must load it with the

right-hand edge against the perforated line on the printer.

Loaded the media at an angle. The right-hand edge must be parallel to the

perforated line on the printer.

Held or pushed the surface of the media. You must hold the media only by the

edges.

Used media that is crumpled or warped or has irregular edges.

Used hand-cut media, the edges of which do not form a right-angle or are rough.

It is not recommended to use media that you have cut yourself; use only

purchased sheet media.

For step-by-step media-loading advice, see page 2–9 for a sheet or page 2–19 for a

roll.

Localization Note.

Troubleshooting

Solving media-handling problems