488CA Printer - User's Guide

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9–9

Company confidential. Genie User’s Guide, Edition 2, First Draft. Freeze Status: open

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Solving problems with print position or content

If you don’t find the solution to your problem here, other sources of help are:

The documentation supplied with the driver that you are using to manage the

output from your software application to the printer. For example, the online

and printed documentation included in the following two drivers supplied with

your printer:

– HP printer drivers for AutoCAD

– HP printer driver for Microsoft Windows applications.

The documentation supplied with your application software, for example the

AutoCAD Reference Manual.

The documentation supplied with the HP DesignJet 488CA software RIP.

If the print is completely blank

Check the print cartridges to be sure you have removed the protective nozzle

tape from all of them.

One or more of your cartridges may be out of ink. For an explanation of how to

check if a cartridge is out of ink, see page 7–2.

If the output contains only a partial print

Did you press Form Feed before all the data was received by the printer? If so,

you have ended the data transmission and will have to send the print again.

(You don’t need to press Form Feed to unload a sheet.)

The I/O Timeout setting in the Setup Sheet may be too short. Increase the

setting and print again.

See also “If the print is clipped” on page 9–10.

TROUBLE–

SHOOTING

Troubleshooting

Solving problems with print position or content

Localization Note. If you don’t know the exact translation of “AutoCAD Reference

Manual”, then translate, for example, as “the reference manual for AutoCAD”.

488CA