HP DesignJet 430/450C/488CA Printer - User's Guide

This is the yellow on page 9–13 (seq: 149)
This is the magenta on page 9–13 (seq: 149)
Green
Blue
Red
This is the genuine cyan on page 9–13 (seq: 149)
9–13
Company confidential. Genie User’s Guide, Edition 2, First Draft. Freeze Status: open
This is the blue on page 9–13 (seq: 149)
This is the black on page 9–13 (seq: 149)
3 One or more of your cartridges may be out of ink. For an explanation of how to
check, see page 7–2.
4 If the ink levels are OK, try to assess which cartridge has the problem. If the
problem occurs only in one of the printer’s seven “primary” colors (yellow, cyan,
magenta, red, green, blue and black), then you can eliminate one or more of the
cartridges. Remember that the printer’s cartridges are yellow, cyan, magenta and
black, and that “pure” red, green and blue are made up as follows:
red
green
blue
yellow
cyan
magenta
yellow
cyan
magenta
+=
+=
+=
5 If you know which cartridge has the problem, then prime that cartridge to clean the
nozzles, and try your print again. For an explanation of how to prime a cartridge,
see page 7–7.
6 If you don’t know which cartridge has the problem, run the Color Cartridge Test
Procedure, as explained on page 5–8. Then prime the appropriate cartridge(s), as
explained on page 7–7.
7 If the problem still occurs after priming, try reseating each cartridge to ensure good
electrical connections. Then run both the Black Cartridge Alignment Procedure
(see page 5–4) and the Color Cartridge Test Procedure (see page 5–8).
8 If the Color Cartridge Test Procedure still shows gaps or streaks in a cartridge
you’ve already primed, then prime it again, this time pressing the plunger twice.
9 If the problem still occurs, try choosing a higher print-quality level (see page 2–8).
With lower print-quality levels, the different pattern of ink may create the
impression in some drawings of white streaks or gaps.
10 If the problem is still unresolved, replace the cartridge.
450C
488CA
TROUBLE–
9
SHOOTING
Troubleshooting
Solving print quality problems
Localization Note. This page and previous very similar to Pelican 350C UG.