488CA Printer - User's Guide

This is the magenta on page 9–14 (seq: 150)

This is the cyan on page 9–14 (seq: 150)

9–14

Company confidential. Genie User’s Guide, Edition 2, First Draft . Freeze Status: open

This is the blue on page 9–14 (seq: 150)

This is the black on page 9–14 (seq: 150)

If there are jagged vertical or horizontal lines

If the problem is only with black or gray lines, check that you are using the

correct settings to achieve printing at 600 dpi (see page 3–14).

If problem is only with vertical black or gray lines, run the Black Cartridge

Alignment Procedure, explained on page 5–4.

If problem is with any other color or orientation, run the Color Cartridge Test

procedure, explained on page 5–8.

If there are slightly warped lines

The media itself may be warped. This can happen if it has been used or stored

in an extreme environment. For all environmental specifications, see page

10–5.

If there are color “shadows”

In the example on the left, a magenta “shadow”, which is not part of the drawing,

appears at the edge of a blue object.

The cartridges need to be re-aligned. Run the Color Cartridge Test procedure,

explained on page 5–8.

If a cartridge is not printing at all

Remove the faulty cartridge and check the print nozzles to make sure the

protective tape has been removed.

Look to see if the cartridge is out of ink. See page 7–2.

Try priming the cartridge to clear the nozzles. See page 7–7.

If the print quality appears to be poor just in one part of the

Did you raise the cover during printing? Although the print continues after the

interruption, the print quality in the area of the interruption cannot be

guaranteed.

Troubleshooting

Solving print quality problems

Localization Note.

450C/488CA