HP DesignJet 430/450C/488CA Printer - User's Guide

Company confidential. Genie Users Guide, Edition 2, First Draft. Freeze status: open
Hewlett-Packard Limited Warranty Statement
HP Product Duration of Limited Warranty
Software: 90 Days
Ink Cartridges: 90 Days
Printheads: 1 Year
Printer and Related HP Hardware: 1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer
that the HP products specified above will be free from
defects in materials and workmanship for the duration
specified above, which duration begins on the date of
purchase by the customer. Customer is responsible for
maintaining proof of date of purchase.
2. For software products, HP’s limited warranty applies
only to a failure to execute programming instructions.
HP does not warrant that the operation of any product
will be uninterrupted or error free.
3. HP’s limited warranty covers only those defects which
arise as a result of normal use of the product, and do not
apply to any:
a. Improper or inadequate maintenance or modifica-
tion;
b. Software, interfacing, media, parts, or supplies not
provided or supported by HP; or
c. Operation outside the product’s specifications.
4. For HP printer products, the use of a non-HP ink car-
tridge or a refilled ink cartridge does not affect either the
warranty to the customer or any HP support contract with
the customer. However, if printer failure or damage is
attributable to the use of a non-HP or refilled ink car-
tridge, HP will charge its standard time and materials
charges to service the printer for the particular failure or
damage.
5. If HP receives, during the applicable warranty period,
notice of a defect in any software, media, or ink cartridge
product which is covered by HP’s warranty, HP shall
replace the defective product. If HP receives, during the
applicable warranty period, notice of a defect in any
hardware product which is covered by HP’s warranty, HP
shall either repair or replace the defective product, at
HP’s option.
6. If HP is unable to repair or replace, as applicable, a de-
fective product which is covered by HP’s warranty, HP
shall, within a reasonable time after being notified of the
defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund
until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new,
provided that it has functionality at least equal to that of
the product being replaced.
9. HP products may contain remanufactured parts or com-
ponents equivalent to new in performance or may have
been subject to incidental use.
10. HP’s limited warranty is valid in any country where the
covered HP product is distributed by HP except for the
Middle-East, Africa, Argentina, Brazil, Mexico, Venezu-
ela, and France’s “Departements D’Outre-Mer”; for
those excepted areas, the warranty is valid only in the
country of purchase. Contracts for additional warranty
services, such as on-site service, may be available for
any authorized HP service facility where the listed HP
product is distributed by HP or an authorized importer.
B. Limitations of Warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEI-
THER HP NOR ITS THIRD PARTY SUPPLIERS
MAKE ANY OTHER WARRANTY OR CONDITION
OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
WITH RESPECT TO THE HP PRODUCTS, AND SPE-
CIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANT-
ABILITY, SATISFACTORY QUALITY, AND FITNESS
FOR A PARTICULAR PURPOSE.
C. Limitations of Liability
1. To the extent allowed by local law, the remedies pro-
vided in this Warranty Statement are the customers sole
and exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EX-
CEPT FOR THE OBLIGATIONS SPECIFICALLY SET
FORTH IN THIS WARRANTY STATEMENT, IN NO
EVENT SHALL HP OR ITS THIRD PARTY SUPPLI-
ERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
WHETHER BASED ON CONTRACT, TORT, OR ANY
OTHER LEGAL THEORY AND WHETHER AD-
VISED OF THE POSSIBILITY OF SUCH DAMAGES.
D. Local Law
1. This Warranty Statement gives the customer specific
legal rights. The customer may also have other rights
which vary from state to state in the United States, from
province to province in Canada, and from country to
country elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent
with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under
such local law, certain disclaimers and limitations of this
Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as
some governments outside the United States (including
provinces in Canada), may:
a. Preclude the disclaimers and limitations in this War-
ranty Statement from limiting the statutory rights of
a consumer (e.g. the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to
enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, speci-
fy the duration of implied warranties which the
manufacturer cannot disclaim, or not allow limita-
tions on the duration of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA
AND NEW ZEALAND, THE TERMS IN THIS WAR-
RANTY STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RE-
STRICT, OR MODIFY, AND ARE IN ADDITION TO,
THE MANDATORY STATUTORY RIGHTS APPLICA-
BLE TO THE SALE OF HP PRODUCTS TO SUCH
CUSTOMERS.
Revision: May 15th, 1998
About this edition
Edition dates are as follows:
First edition, July 1998
New editions are complete revisions of the manual. Change
sheets, which may be issued between editions, contain addi-
tional information. The dates on the title page change only
when a new edition is published. Minor corrections that do
not affect the function of the product may be made at reprint
without a change to the print date.
Many product updates and fixes do not require manual
changes and, conversely, manual corrections may be done
without accompanying product changes. Therefore, do not
expect a one to one correspondence between product updates
and manual revisions.