488CA Printer - User's Guide

Company confidential. Genie User’s Guide, Edition 2, First Draft Freeze Status: open

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Direct access to HP and the information you

want, when you need it. Register now!

HP DesignJet Online is a free, web-based “user club” exclusive to HP DesignJet

users. Having registered, the user has unrestricted access to a range of useful

services, the emphasis being on “useful”, as this is definitely not a sales-oriented

site.

Communication from HP to users includes:

a quarterly newsletter focussing on usage tips, technical briefings and examples

of HP DesignJet applications around the world;

full information on worldwide HP Customer Care contacts;

an online HP DesignJet Diagnosis troubleshooting tool;

a calendar of HP DesignJet-related events and programs;

online access to training videos and selected user documents;

and immediate information on new products.

Communication from the users to HP includes:

feedback on HP DesignJet features;

automatic contact with HP Customer Care from the troubleshooting tool, for HP

to follow up;

and the chance to ask technical questions on large-format printing to industry

experts.

And finally, communication from user to user includes the chance to win prizes by

submitting HP DesignJet success stories, as well as a user-to-user discussion forum

where users can share best practices and ask for advice from their fellow

professionals.

HP DesignJet Online is available in English, German, French, Italian, Spanish

and Portuguese.