HP Designjet Universal Print Driver - System Administrator's Guide

HP DJ UPD SAG

The amount of time it will take to install the HP DJ UPD depends on a number of factors

including the number of drivers, the number of print queues on the server, and the number of

host clients receiving the installation. Typically, the installation of any driver only takes a

minute or two, but this can be significantly slower if there are other printer drivers on the

system.

Creating a print queue using an existing driver typically takes only 30-60 seconds depending on

processor speed, etc. However, if you have 100 print queues to create, this could easily add up

to almost 2 hours.

See: http://support.microsoft.com/kb/832219 - Users cannot print after installing a service pack, updating rollup,

or a printer hot fix on a server.

Communication and training

HP strongly suggests having a communication plan in place prior to beginning your deployment of

the HP DJ UPD. This helps overcome objections and ease the fears of end-users who might be

worried about losing some of their printing functionality. Make sure your end-users and the IT staff

members understand the benefits gained by using the HP DJ UPD.

Training

Develop training reference materials and identify resources to help end-users successfully

transition to the HP DJ UPD from standard product drivers. Include information about how to identify

products through the HP DJ UPD. Employ a survey to gauge customer satisfaction.

Conducting a pilot

HP recommends the creation of a test-environment during HP DJ UPD implementation. Select a part

of your printing environment that will not affect too many users to test the implementation prior to

deployment to the entire printing environment. Make sure this test environment (applications and

printers) is representative of the overall printing environment.

Deploy to production

HP strongly recommends a phased approach to deploying the HP DJ UPD.

Deploying in a phased manner across the IT environments helps to:

● Minimize issues and provide valuable information about each type of environment.

● Uncover issues that could be documented and considered prior to the next phase.

● Increase the confidence of end-users and sponsors in the project.

● Confirm work is done adhering to requirements

● Gain formal acceptance of the product

● Hand off completed product