HP Designjet Z3200ps Photo Printer Using your printer
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Table of contents 1 Introduction Safety precautions ................................................................................................................................ 2 HP Start-Up Kit ..................................................................................................................................... 2 Your printer's documentation ............................................................................................................... 2 Using this guide ................
Access the Embedded Web Server ................................................................................................... 20 Change the language of the HP Printer Utility .................................................................................... 21 Change the language of the Embedded Web Server ......................................................................... 21 Password-protect the Embedded Web Server ...............................................................................
Custom paper sizes ........................................................................................................... 48 Select margins options ....................................................................................................................... 49 Print with shortcuts ............................................................................................................................. 49 Rescale a print ......................................................................
CMYK color emulation ....................................................................................................... 76 RGB color emulation .......................................................................................................... 77 HP Professional PANTONE Emulation .............................................................................................. 77 Color adjustment options .................................................................................................
About the printheads ........................................................................................................................ 116 Check printhead status ..................................................................................................................... 117 Remove a printhead ......................................................................................................................... 117 Insert a printhead .........................................................
General advice ................................................................................................................................. 151 Print quality troubleshooting wizard .................................................................................................. 151 Horizontal lines across the image (banding) .................................................................................... 152 The whole image is blurry or grainy ......................................................
The printer does not print ................................................................................................................. 176 The printer seems slow .................................................................................................................... 176 Communication failures between computer and printer ................................................................... 177 Cannot access the HP Printer Utility ..............................................................
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ENWW Introduction ● Safety precautions ● HP Start-Up Kit ● Your printer's documentation ● Using this guide ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● The printer's internal prints Introduction 1 1
Introduction Safety precautions The following precautions ensure the proper use of the printer and prevent the printer from being damaged. Follow these precautions at all times. ● Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical outlet with multiple devices. ● Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire and susceptibility to electromagnetic interference.
Introduction Use and maintenance These chapters help you carry out normal printer procedures and include the following topics.
Introduction The printer's main features Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12 m) wide.
1. Ink cartridge 2. Ink cartridge slots 3. Blue lever 4. Transparent window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tray 9. Paper alignment lines Introduction Front view 10. Basket Rear view ENWW 1. Spindle 2. Spindle holders 3. Quick Reference Guide holder 4.
Introduction 5. Hard power switch 6. Power cord plug in 7. Paper feeder The front panel Your printer's front panel is located on the front of the printer, in the center.
Up key - To go up in a menu or option, or to increase a value, for example when configuring the front-panel display contrast or the IP address. 7. Cancel key - To abort a procedure or interaction. 8. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the power key light is off the device is off. If the power key light is blinking green, the device is starting up. If the power key light is green on, the device is on.
Introduction Before requesting any internal print, make sure that paper is loaded (roll or sheet), and that the front panel displays the Ready message. The loaded paper should be at least A3 landscape (16.53 in or 42 cm wide); otherwise the print may be clipped. To print any internal print, select the Internal Prints menu icon want. The following internal prints are available.
ENWW Installing the software ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the printer software (Mac OS) Software installation 2 9
Choose which connection method to use The following methods can be used to connect your printer. Software installation Connection type Speed Cable length Other factors Gigabit Ethernet Very fast; varies according to network traffic Long (100 m=328 ft.) Requires extra equipment (switches). Jetdirect print server (optional accessory) Moderate; varies according to network traffic Long (100 m=328 ft) Requires extra equipment (switches) Provides additional features See http://www.hp.
TIP: If you would like to install the PCL3 as well as the PostScript printer driver, click Custom Install, select the printer from the list of detected printers and choose Custom Installation. 4. Follow the instructions on your screen to set up the printer. If your computer fails to find any printers on the network, the Printer Not Found window is displayed, which helps you to try to find your printer.
Printer sharing considerations ● The HP Printer Utility must be installed on a computer before it can be used from that computer. ● Any other people sharing your directly connected printer will be able to send print jobs, but will not be able to receive information from the printer—which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting.
ENWW Open the CD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which will install the PostScript printer driver. If you would like to install the PCL3 (raster) driver, select Custom Installation. 6. The printer software is installed, including the printer driver and the HP Printer Utility. 7.
Click Continue. 9. Continue following the instructions on the screen. When you reach the Printer Queue Created screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network. 10. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive. If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the CD. Software installation TCP/IP connection 1.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1) in the Printer Name column. ● If you find the right printer name, scroll sideways to see the Connection Type column, and check that it shows IP Printing. Then highlight that line. Otherwise, continue searching further down the list. ● If you cannot find your printer name with an IP Printing connection type, check the box My printer is not in the list. 9.
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable. NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables certified by the USB Implementor's Forum (http://www.usb.org/) should be used with this printer. 9. In the HP Printer Setup Assistant, click Continue. 10. In the list of printers that appears, select the entry that uses the connection type USB, and click Continue. 11.
To delete the print queue: ● Under Mac OS X 10.5: from the system preferences, select the Print & Fax dialog. Select the name of the printer and click the – button. ● Under Mac OS X 10.4 there are two ways of deleting the print queue: from the system preferences, select the Printing pane of the Print & Fax dialog. Select the name of the printer and click the – button. ◦ from the Print Setup utility, select the name of the printer and click the Delete icon.
3 Personal settings 18 Personalizing the printer ● Turn the printer on and off ● Change the language of the front-panel display ● Access the HP Printer Utility ● Access the Embedded Web Server ● Change the language of the HP Printer Utility ● Change the language of the Embedded Web Server ● Password-protect the Embedded Web Server ● Set the date and time ● Change the sleep mode setting ● Turn the buzzer on and off ● Change the front-panel display contrast ● Change the units of meas
Turn the printer on and off TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time and overall system reliability. When the printer has not been used for a certain period of time (the default time is determined by Energy Star), it saves power by going into sleep mode. However, any interaction with the printer's front-panel display returns it to active mode, and it can resume printing immediately.
the Power key and hold it down. Continue to hold down both keys until the green light on the right side of the front-panel display starts flashing, and then release both keys. You can expect a delay of about one second. If the green light starts flashing without any delay, you may need to start again. Whichever method you used, the language selection menu should now appear on the front-panel display. Highlight your preferred language with the Up and Down keys, then press the OK key.
If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot access the Embedded Web Server on page 178. Change the language of the HP Printer Utility ● Under Windows, select Tools > Set Language and select a language from the list. ● Under Mac OS, the language is changed as for any other application. In System Preferences select International and re-launch the application.
● Update the printer's firmware ● Update the paper presets If you forget the password, see Cannot access the Embedded Web Server on page 178. Set the date and time The printer's date and time settings are mainly useful in job accounting (see Request accounting data by E-mail on page 111). These settings can be changed using the Embedded Web Server or the front panel. ● ● In the Embedded Web Server, go to the Setup tab and select Date & Time.
Configure network settings To configure the network settings from the HP Printer Utility for Windows, select Settings tab > Network Settings. From the HP Printer Utility for Mac OS, select Network Settings in the Configuration group. You can view and configure the following network settings.
● Select PDF only if you are sending a PDF file directly to the printer, without going through a printer driver. ● Select CALS/G4 only if you are sending a file of the appropriate type directly to the printer, without going through a printer driver. ● Select TIFF only if you are sending a Tagged Image File Format file directly to the printer, without going through a printer driver.
Paper handling ● General advice ● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper presets ● Print on loaded paper ● Move the paper ● Maintain the paper ● Change the drying time ● Turn the automatic cutter on and off ● Feed and cut the paper Paper handling 4 ENWW 25
General advice TIP: Before starting a paper loading process, make sure you have enough room around the printer, both in front and behind. CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. All paper must be 11 inches (28 cm) or longer. A4 and US Letter paper cannot be loaded landscape. TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper.
1. Remove the right-hand end of the spindle from the printer, then the other end. ENWW 2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper stop from the end of the spindle. 3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. 4.
TIP: You may need two people to handle a large roll. 5. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not, remove the roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the spindle showing the correct orientation. NOTE: From the back of the printer, the blue stop is fitted onto the right-hand end of the spindle. Ensure both ends of the roll are as close to the spindle stops as possible. 6.
Easy loading procedure Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely into the roll holder. 2. Rest the blue end of the spindle on the right side roll holder. 3. With both hands, push the spindle into both roll holders at the same time. The spindle snaps into place. Paper handling 1.
4. If the edge of the roll is torn (sometimes due to tape used to hold the end of the roll) or not straight, pull the paper slightly beyond the cutting groove and use a cutter to cut a straight edge. TIP: Cut the paper as straight as possible, as uneven paper does not load correctly. 5. Insert the edge of the paper into the feeder. CAUTION: Do not push your fingers inside the printer's paper path. Roll the spindle into the feeder until you feel resistance.
8. Select your paper category and type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 143. 9. The printer checks the alignment and measures the width. It cuts a strip off the leading edge of glossy or satin paper to ensure perfect quality; other paper types are not cut. 10. Look at the front panel; you may find some instructions there. 11.
3. Select Paper load. 4. Select Load roll. 5. Continue with step 9 of the easy loading process (see Select your paper category and type. on page 31). Unload a roll Before unloading a roll, check whether there is paper on the roll or whether the end of the paper is no longer attached to the roll, and follow the appropriate procedure as described below. TIP: Do not touch the paper while the printer is printing, as it causes image quality defects.
2. Select Unload paper. 3. Continue from step two of the Unload paper key process. Roll out of paper procedure If the end of the paper is no longer attached to the roll, use the following procedure. 1. If you have already started the unload process, press the Cancel key on the front panel to cancel that procedure. 2. Lift the blue lever on the left. If the front panel displays a warning about the lever, ignore it. 3. Pull out the paper from the printer.
2. Insert the sheet into the feeder. Load your sheet aligned with the load line and insert until the paper cannot continue, with thicker sheets you feel resistance. The printer detects the sheet in three seconds. A countdown begins on the front-panel display. CAUTION: Do not push your fingers inside the printer's paper path. 3. After the countdown, the paper feeds into the printer. Guide the sheet into the printer; this is especially important with thicker papers. 4.
6. If you selected Sheet in the Paper Load menu, the printer checks the alignment and measures the sheet. NOTE: Depending on the length of the sheet, it feeds out the front of the printer. If you selected Sheet, without skew check, you will need to align the sheet manually. 7. If the paper has been loaded successfully, the front panel displays the Ready message and the printer ready to print. If the paper is not straight, follow the instructions on the front-panel display.
3. Select Paper load. 4. Select Sheet, with skew check or Sheet, without skew check. NOTE: The recommended option is Sheet, with skew check. NOTE: If you load without a skew check, print previews may not work properly. See Preview a print on page 51. 5. Continue with step 5 of the easy loading procedure (see Select your paper category and type. on page 34). Unload a single sheet To unload a sheet without printing, use the Unload paper key or the paper menu procedure.
Paper menu procedure You can also unload a sheet from the front panel's Paper menu. 1. From the front panel, select the Paper menu icon 2. . Select Unload paper. The sheet unloads out of the front of the printer, either catch it manually or allow it to fall into the basket. View information about the paper You can also select the Paper menu icon Paper handling To view the loaded paper information, press the View loaded paper key on the front panel. and then View loaded paper.
NOTE: Photo and coated paper requires careful handling, see The print is scuffed or scratched on page 154. Paper presets Each supported paper type has its own characteristics. For optimum print quality, the printer changes the way it prints on each different paper type. For example, some may need more ink and some may require a longer drying time. So the printer must be given a description of the requirements of each paper type. This description is called the paper preset.
6. Check that the new paper type appears in the Additional paper or Custom paper category in your printer's front panel. 7. Synchronize the new paper type with the driver by opening the HP Printer Utility. Select your printer, then the Color Center tab, then Paper Preset Management and Synchronize Paper Presets ( button under Mac OS). Now that you have imported the paper preset, you can select the paper type from the front panel and from the driver.
8. Click Next under Windows, Continue under Mac OS. 9. If the paper type permits, the printer performs a color calibration (about 10 minutes) and creates the ICC profile (about 20 minutes). Now that you have created the paper preset, you will be able to select the paper type from the front panel and from the driver under the Custom paper category. The ICC profile for the new paper type will be ready to use by your application.
6. If you wish, use the Change Printing Properties button to change the following properties: ● Paper Thickness: This is relevant to carriage height or platen gap. You should choose High if your paper weighs over 250 g/m² or if it does not have a plastic coating. ● Dry Time: The recommendation is to use Automatic by default and move to Extended if needed. ● Starwheels: Print with the starwheels up or down. ● Cutter: Enable or disable the cutter.
For more information on the processes available in the Color Center, see A summary of the color management process on page 68. Now that you have created the paper preset, you will be able to select the paper type from the front panel and from the driver under the Custom paper category. The ICC profile for the new paper type will be ready to use by your application. You can export the new paper preset to your computer and use it on other HP Designjet Z3200 series printers.
NOTE: Photo and coated paper requires careful handling, see The print is scuffed or scratched on page 154. Change the drying time You may wish to change the drying time setting to suit special printing conditions such as multiple prints where time is of higher importance or when you need to be sure ink is dry before handling. NOTE: Most paper types require no drying time. Select the Setup menu icon , then Print retrieval> Select drying time.
Alternatively, you can use the Up and Down keys to remove more or less of the paper (minimum 2 inches). Open the window to see where the cut will be made, indicated by a scissors label at the side of the carriage. The window can remain open while you are moving the paper. When you have finished moving the paper, close the window and press the OK key.
Printing ● Create a print job ● Select print quality ● Select paper size ● Select margins options ● Print with shortcuts ● Rescale a print ● Preview a print ● Print a draft ● High-quality printing ● Print 16-bit color images ● Print in gray shades ● Print with no margins ● Rotate an image ● Print with crop lines ● Print on sheet paper ● Use paper economically ● Nest jobs to save roll paper ● Use ink economically Printing 5 ENWW 45
Create a print job In order to print something, you must send it to the printer. This constitutes a print job, which is entered into the printer's print queue. There are two main ways of sending a print job to the printer: ● To print directly from a program, use the program's Print command as usual. When you select your HP Designjet printer, the printer driver is invoked to send your job to the printer.
Printing stored jobs When you print a file with the Embedded Web Server, you can mark the job to be stored permanently in the printer. If you select Stored jobs in printer in the Main tab of the Embedded Web Server, you will see a list of the stored jobs.
● ● On the Embedded Web Server's Submit Job page: select Basic settings > Print quality. If you then select Standard options, you can choose between Speed and Quality. If you select Custom options, you will see the more specific options described above. Using the front panel: select the Setup menu icon quality. , then Printing preferences > Print NOTE: If you have set the print quality from your computer, that overrides the print-quality setting in the front panel.
Custom Page Size from the paper size list, then specify the paper dimensions, then click OK to save the new dimensions of the PostScript Custom Page Size, which appears in the list of custom sizes available in the Paper/Quality tab. Your new page size is saved until you exit your current application, after which the PostScript Custom Page Size remains in the list but reverts to its default dimensions. ● In the Mac OS Page Setup dialog: select Paper Size > Manage Custom Sizes.
To use a shortcut, select the Printing Shortcuts tab in the Windows driver dialog. NOTE: Shortcuts are available only under Windows. You can see a list of available shortcuts; select the one that matches the kind of job you want to print. The driver options are now adjusted to suit your job. You can either print immediately, or examine the settings to check that you agree with them. If you like, you can select a shortcut and then change some of its settings manually.
You can rescale an image in the following ways: ● In the Windows driver dialog: go to the Features tab and look at the Resizing Options section. ◦ The Print document on option adjusts the image size to the paper size you have selected. For example, if you have selected ISO A2 as the paper size and you print an A3-sized image, it is enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the printer reduces a larger image to fit the A4 size.
◦ ● Check the Show preview before printing option, which you can find in the driver's Printing Shortcuts tab, Paper/Quality tab and Features tab. The preview is shown before printing; you can check the print settings and the layout of the image, and then click Print to proceed with printing or Cancel to cancel the job. To preview a print under Mac OS, you have the following options: ◦ Use your application's print preview option. ◦ Click the Preview button at the bottom of the Print dialog box.
◦ If you are using the PCL3 driver, click the PDF button at the bottom of the Print dialog box, then click HP Print Preview. This provides a preview with more features, such as the ability to change paper size, paper type and print quality, and to rotate the image. See below: NOTE: HP Print Preview is not available if you are using Adobe InDesign, Adobe Illustrator, Adobe Reader or Apple Aperture. ● To preview a print using the Embedded Web Server, select Basic settings > Hold for preview.
NOTE: If you have set the print quality from your computer, that overrides the print-quality setting in the front panel. High-quality printing You can specify high-quality printing in the following ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move the print-quality slider to the extreme right ('Quality').
NOTE: The More Passes option results in slower printing, but it does not increase the amount of ink used. TIP: Instead of using this option, consider using the Image Diagnostics Print to identify the printhead or printheads that are causing the problem, and then clean or replace them. See The Image Diagnostics Print on page 163.
If you print your 16-bit color images through a printer driver, they will be reduced to 8-bit colors before they reach the printer. In order to send a 16-bit color image to the printer, you must save it as a 16-bit color TIFF or JPEG file, then send the file directly to the printer without using a printer driver (see Using the Embedded Web Server to print files on page 46). In this case, color management is done on the 16-bit color image, and is therefore done more accurately.
When you select Borderless, you must also select one of the following Image Enlargement options: ● Automatically by Printer means that the printer automatically enlarges your image slightly (normally by a few millimeters in each direction) in order to print over the edges of the paper. ● Manually in Application means that you must enlarge the image yourself in your application to a size slightly larger than the actual paper size.
● ● On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options > Rotate. In the front panel: select the Setup menu icon Rotate. , then Printing preferences > Paper > NOTE: If rotation is set from your computer, it overrides the setting in the front panel. NOTE: When you rotate a job, the page length may be increased to avoid clipping, because the top and bottom margins are usually larger than the side margins.
Use paper economically Here are some recommendations for making economical use of paper: ● If you are printing relatively small images or document pages, you can use nesting to print them side by side instead of one after another. See Nest jobs to save roll paper on page 59. ● If you are printing multipage documents with relatively small pages, you can print up to 16 of them on one sheet of paper. Use the Pages per sheet option in the Features tab (Windows driver) or the Layout panel (Mac OS driver).
When does the printer try to nest pages? When both of the following are true: ● The printer is loaded with roll paper, not sheet paper. ● In the front panel's Job Management menu or the Embedded Web Server's Job Management page, Nest is On. What pages can be nested? All pages can be nested, unless they are so large that two of them cannot fit side by side on the roll, or unless there are too many of them to fit into the remaining length of the roll.
Use ink economically Here are some recommendations for making economical use of ink. Clean the printheads only when needed, and clean only those printheads that need cleaning. Cleaning the printheads can be useful, but it uses ink. ● Leave the printer permanently turned on so that it can maintain the printheads in good condition automatically. This regular printhead maintenance uses a small amount of ink.
Color management 6 62 Color management ● What is color? ● The problem: color in the computer world ● The solution: color management ● Color and your printer ● A summary of the color management process ● Color calibration ● Color profiling ● Color management options ● Perform black point compensation ● Set the rendering intent ● Color emulation ● HP Professional PANTONE Emulation ● Color adjustment options ● Color management scenarios Chapter 6 Color management ENWW
We see the world around us as steeped in color, where color is in the first instance simply an aspect of how we experience our environment. Color is therefore subjective. Upon further inspection we find that our color experiences are closely related to brain activity that is triggered by signals sent to it by our eyes. These signals undergo a complex and highly interlinked sequence of processing stages that make the relationship between what our eyes emit and what we experience anything but direct.
Color management To control the output of color imaging devices, the following color spaces are normally used: ● RGB (Red, Green and Blue) is the color space typically used for additive devices. A color is represented as a combination of specific quantities of red, green and blue colorants and all such combinations address the range of colors (color gamut) of the chosen device.
Color management 1. All colors 2. Computer monitor gamut 3. CMYK press gamut Finally, there are some color spaces that are not device-dependent, but instead represent how a viewer sees colors, such as CIE Lab or CIECAM02 defined by the CIE (Commission Internationale de l’Éclairage). The advantage of these spaces is that, unlike CMYK or RGB, if two objects have the same CIE Lab values then they will look the same when viewed under the same conditions.
Color management ● CMS: CMS stands for Color Management System. It is the application that converts the color information stored in the input image, which has the color space defined by a source profile, into an output image that has the color space specified by a destination profile. There are many different CMSs on the market: there are CMSs in applications, in operating systems and in printing software provided by printer manufacturers (in our case the HP Designjet Z3200ps internal RIP).
● CMYK mode: ◦ SWOP: abbreviation of “Specifications for Web Offset Publications”, a set of press standards defined for a typical US press and for different types of paper ◦ ISO 12647-2: a set of press standards defined by the International Standards Organization for different types of paper (Coated, Uncoated, …) ◦ Other regional standards: Euroscale, JMPA, Japan Color ◦ Specific CMYK device space: for images coming from or going to a specific CMYK device that has been profiled Color and your print
Color management A summary of the color management process To get the accurate and consistent colors that you want, you should follow these steps for each paper type that you use. 1. If your paper type is not already known to the printer, add it to the printer's list of known papers. See To create your own paper preset on page 39. Typical users may add a few custom paper types every year. 2. Color-calibrate the paper type, for consistent colors.
Color calibration enables your printer to produce consistent colors with the particular printheads, inks and paper type that you are using, and under your particular environmental conditions. After color calibration, you can expect to get identical prints from any two different printers situated in different geographical locations.
Color management The calibration process is fully automatic and can be performed unattended after you have loaded paper of the type you wish to calibrate—which should be A4, Letter or any larger size. The process takes about 8–10 minutes and consists of the following steps. 1. A calibration test chart is printed, which contains patches of each ink used in your printer. 2. The chart is allowed to dry for a period of time that depends on the paper type, so that the colors have time to stabilize. 3.
When you have defined and calibrated a new paper type, the printer is ready to create a ICC profile for use with your paper, which will allow you to print on it with the best possible color accuracy. Alternatively, if your paper type is already known to the printer, you already have an appropriate ICC profile for use with it. Create your own profile You can create a color profile easily by using the HP Color Center: select Paper Preset Management > Profile Paper.
Color management NOTE: Chart measurement may not be successful if you load the chart as a single sheet without skew check. 4. From the measurements made by the spectrophotometer, the printer calculates the ICC profile for your printer, inks and paper type. 5. The new ICC profile is stored in the correct system folder on your computer, where your application programs can find it. The profile is also stored in the printer, so that other computers connected to the same printer can copy it.
Profile your monitor You are also recommended to calibrate and profile your monitor (display device), so that the colors you see on the screen are more closely related to those you see on your prints. There are two ways to do this: ● Use the facilities provided with your operating system. From the HP Color Center, select How To Calibrate Your Display for further information. ● Use the HP Advanced Profiling Solution, which will give more accurate results.
Color management To choose between Application-Managed Colors and Printer-Managed Colors: ● In the Windows driver dialog: select the Color tab. ● In the Mac OS Print dialog (PCL3 driver): go to the Paper Type/Quality panel and select Color. ● In the Mac OS Print dialog (PostScript driver): select the Color Options panel. ● In some applications: you can make this choice in the application.
● ● On the Embedded Web Server's Submit Job page: select Color > Black point compensation. Using the front panel: select the Setup menu icon Black point compensation. , then Printing preferences > Color > Set the rendering intent NOTE: This option is available only when printing a PostScript, PDF, TIFF or JPEG job. Rendering intent is one of the settings used when doing a color transformation. As you probably know, some of the colors you want to print may not be reproducible by the printer.
Color management the most common standards for the different devices. Apart from selecting the appropriate ICC profile, you should select the appropriate rendering intent depending on the type of print: business presentation, photography or proof. See Set the rendering intent on page 75. The options are as follows. CMYK color emulation A traditional workflow defines color in the CMYK space.
Color management NOTE: These options have no effect if the application is defining its own CMYK space, known as calibrated CMYK or CIEBasedDEFG in PostScript terminology. RGB color emulation These options apply to PDF, PostScript, TIFF and JPEG files. Your printer is provided with the following color profiles: ● None (Native): no emulation, for use when the color conversion is done by the application or operating system, and therefore the data arrive at the printer already color-managed.
Color management then press the Next button. Check the strips that you have selected; select gloss enhancer if you want to use it. Then press the Print button to print the swatch book. Color adjustment options The aim of color management is to print accurate colors. If you perform color management correctly, then you should be able to print accurate colors with no need of any manual color adjustments.
You can adjust the colors of your print in similar ways under Windows and Mac OS: ● In the Windows driver dialog: select the Color tab, ensure that the Advanced color adjustments box is checked, then press the Settings button beside it. ● In the Mac OS Print dialog (PostScript driver): select the Color Options panel, then Lightness and Hue. ● In the Mac OS Print dialog (PCL3 driver): select the Paper Type/Quality panel, then Lightness and Hue.
Color management ● The lightness slider simply makes the whole print lighter or darker. This slider is available under Windows in the same window as the other grayscale controls; it is available under Mac OS by selecting Lightness and Hue. ● The zone definition sliders can be used to define what you mean by highlight, midtone and shadow. ● The other controls for highlight, midtone and shadow can be used to adjust the gray balance of highlights, midtones and shadows respectively.
4. 5. Conversion Options > Intent: select Perceptual. ● Click OK. From the File menu, select Open to open the image. ● If the document has an embedded color profile that does not match the current working space, select Use the embedded profile. Otherwise, select Assign working space; in this case, if the displayed image does not look correct, try assigning it to other color spaces with Edit > Assign Profile (try sRGB, Adobe RGB, ColorMatch RGB and others) until you are satisfied. ● Click OK.
Color management 82 Orientation: select the orientation of your image on the paper. ◦ Click OK. ● Set the Position and the Scaled Print Size you need. ● Make sure that More Options are displayed. ● Select the Color Management tab. ● 6. ◦ ◦ Print: select Document. ◦ Options > Color Handling: select Let Photoshop Determine Colors. ◦ Options > Printer Profile: select the right profile for your printer and paper type. ◦ Options > Rendering Intent: select Perceptual. Click Print.
This example uses Adobe Photoshop CS2 under Mac OS, with the PCL3 driver. Color management is done by Photoshop. 1. ENWW Initial recommendations: ● Choose an appropriate paper type for the purpose. ● The paper type should be calibrated and profiled with the printer and the print-quality level that you intend to use. See Color calibration on page 69 and Color profiling on page 70. ● For a correct preview of the printed image, the monitor should also be profiled. 2. Open Adobe Photoshop CS2. 3.
Color management 4. 5. From the File menu, select Open to open the image. ● If the document has an embedded color profile that does not match the current working space, select Use the embedded profile. Otherwise, select Assign working space; in this case, if the displayed image does not look correct, try assigning it to other color spaces with Edit > Assign Profile (try sRGB, Adobe RGB, ColorMatch RGB and others) until you are satisfied. ● Click OK. From the File menu, select Print with Preview.
● 6. Color management ◦ Options > Rendering Intent: select Perceptual. Click Print. Choose driver settings. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Paper Type/Quality from the drop-down menu, then select the Paper tab. ● ◦ Paper Type: select the paper type that is currently loaded into the printer. ◦ Quality Options: select Standard and drag the slider to Quality. Click Print.
Color management 3. 4. 86 From the Edit menu, select Color Settings. ● Make sure that More Options are displayed. ● Working Spaces > RGB: select Adobe RGB (1998) or sRGB. ● Color Management Policies: select Preserve Embedded Profiles. ● Profile Mismatches: check Ask When Opening and Ask When Pasting. ● Missing Profiles: check Ask When Opening. ● Conversion Options > Intent: select Perceptual. ● Click OK. From the File menu, select Open to open the image.
(Optional) Use Photoshop to convert the image to grayscale. The simple way is to go to the Image menu and select Mode > Grayscale. Alternatively, you can go to the Image menu and select Adjustments > Channel Mixer, to choose the percentage contribution of each color channel to the grayscale image, as follows: 6. a. Check Monochrome. b.
Color management ◦ ● 7. Options > Rendering Intent: select Perceptual. Click Print. Choose driver settings. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Image Quality from the drop-down menu, then select the Paper Type that is currently loaded into the printer (or Any). Also, select Standard quality options and drag the slider to Quality. ● Select Color Options from the drop-down menu. ◦ Select Print in Grayscale.
● Under Color Management, select Printer Managed Colors, and then select Use Adobe RGB (1998) from the source profile list. Click Print. Print a black-and-white photo for an exhibition (Photoshop, PCL3 driver) This example uses Adobe Photoshop CS2 under Mac OS, with the PCL3 driver. The color management is done by the printer. The recommended approach to creating a black-and-white image is to take a color image and convert it to grayscale in an image editing program such as Photoshop.
Color management 4. 5. 90 ● Conversion Options > Intent: select Perceptual. ● Click OK. From the File menu, select Open to open the image. ● If the document has an embedded color profile that does not match the current working space, select Use the embedded profile.
6. a. Check Monochrome. b. Drag any source channel's slider to the left to decrease the channel's contribution to the output channel or to the right to increase it, or enter a value between -200% and +200% in the text box (for example: 30% Red, 59% Green, 11% Blue). Using a negative value inverts the source channel before adding it to the output channel. c. Drag the slider or enter a value for the Constant option.
Color management ◦ ● 7. Options > Rendering Intent: select Perceptual. Click Print. Choose driver settings. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Paper Type/Quality from the drop-down menu, then select the Paper tab. ● ◦ Paper Type: select the paper type that is currently loaded into the printer. ◦ Quality Options: select Standard and drag the slider to Quality. Select the Color tab. ◦ Select Print in Grayscale.
ENWW If you haven't already created a project for this album, go to the File menu and select New Project, then name the project. Select the new project in the projects menu (on the left), then go to the File menu and select Import > Folders into a Project. 4. Select the images you want to use, then go to the File menu and select New From Selection > Book. ● Theme list: select a theme in the list to see a preview of its design on the right. ● Book Size popup menu: select the physical size of the book.
Color management 7. 8. Print your book, using the Print button in the Book Layout Editor. ● Presets Name list: select your book preset. ● Select Copies and Pages to print. ● Paper Size: select the paper size on which you want to print the job. ● Orientation: select the orientation of your image on the paper. ● ColorSync Profile: select the correct color profile for the printer and paper that you will use. ● Select Black Point Compensation.
● Color management ◦ Under Color Management, select Application Managed Colors. Click Print. Print a digital album (Aperture, PCL3 driver) This example uses Apple Aperture under Mac OS, with the PCL3 driver. The color management is done by Aperture. 1. ● Choose an appropriate paper type for the purpose. ● The paper type should be calibrated and profiled with the printer and the print-quality level that you intend to use. See Color calibration on page 69 and Color profiling on page 70.
Color management 6. 7. 96 You can let Aperture place your images into the book automatically (select Autoflow Unplaced ), or you can place them manually by drag and drop. Images from the Book Actions menu Furthermore: ● You can scale, crop and pan the image. ● You can set an image as page background and apply wash. Print your book, using the Print button in the Book Layout Editor. ● Presets Name list: select your book preset. ● Select Copies and Pages to print.
8. Gamma: Because computer displays are illuminated, images displayed on computers tend to look more luminous than when printed. Increasing the Gamma from the default of 1.0 can compensate for this. Usually, a setting 1.1 to 1.2 is adequate. Click the Printer Settings button. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Select Paper Type/Quality from the drop-down menu, then select the Paper tab.
Color management 3. From the Edit menu, select Color Settings. ● Make sure that the Advanced Mode check box is checked. ● Working Spaces > RGB: select Adobe RGB (1998) or sRGB. ● Working Spaces > CMYK: select Europe ISO Coated FOGRA27 in Europe, U.S. Web Coated (SWOP) v2 in the USA or Japan Standard v2 in Japan. ● Color Management Policies: select Preserve Embedded Profiles. ● Profile Mismatches: check Ask When Opening and Ask When Pasting. ● Missing Profiles: check Ask When Opening.
9. Display Options (On-Screen) > Simulate Paper Color: this affects the display on the monitor only. Check the box if you want to represent the color of the paper on the screen. Otherwise it's assumed to be pure white. ● Click OK. ● Now you can retouch your image and see on the screen how it will look when printed. Color management ● From the File menu, select Print. ● Printer: select the printer (for example, HP Designjet Z3200ps Photo 24in). ● Press the Page Setup button.
Color management ◦ ● Under Color Management, select Printer Managed Colors. Click Print. 11. Check the Adobe InDesign Print settings. ● ● Setup (left-hand menu): ◦ Paper Size: select Defined By Driver. ◦ Options: select whatever scaling option you need. Output (left-hand menu): ◦ ● ● Color: select Composite RGB. Color Management (left-hand menu): ◦ Print: select Document. ◦ Options > Color handling: select PostScript® Printer Determines Color. Click Print.
5. 6. ENWW Select the RGB tab. ● Solid Colors > Profile: select Adobe RGB (1998). ● Solid Colors > Rendering Intent: select Relative Colorimetric or Perceptual. ● Pictures > Profile: select Adobe RGB (1998). ● Pictures > Rendering Intent: select Perceptual. ● Check Color Manage RGB Sources to RGB Destinations. Select the CMYK tab. ● Solid Colors > Profile: select Europe ISO Coated FOGRA27 in Europe, U.S. Web Coated (SWOP) v2 in the USA or Japan Standard v2 in Japan.
Color management 7. ● Output Options > Profile: select Europe ISO Coated FOGRA27. ● Click OK. From the Edit menu, select Preferences > Color Manager (in the left-hand menu under Print Layout). ● Check the Black Point Compensation check box. ● Source Options > Source Setup: select your custom Source Setup. ● Soft Proofing > Proof Output: select your custom Output Setup. ● Soft Proofing > Rendering Intent: select Relative Colorimetric. ● Click OK. 8.
Color Options > Setup: select your custom Output Setup. ◦ Orientation: select the orientation of your document on the paper. ◦ Click OK. 11. Press the Printer button to change the printer driver settings. ENWW ● Select Image Quality from the drop-down menu, then select the Paper Type that is currently loaded into the printer (or Any). Also, select Standard quality options and drag the slider to Quality. ● Select Color Options from the drop-down menu. ◦ Select Print in Color.
7 Job queue management Job queue ● Embedded Web Server job queue page ● Job preview ● Turn off the job queue ● Select when to print a job in the queue ● Identify a job in the queue ● Prioritize a job in the queue ● Delete a job from the queue ● Reprint or copy a job in the queue ● Job status messages 104 Chapter 7 Job queue management ENWW
Embedded Web Server job queue page You can manage your printer's job queue from the HP Printer Utility, see Access the HP Printer Utility on page 20, or the printer's Embedded Web Server, see Access the Embedded Web Server on page 20. The job queue page shows all jobs that are available in the printer job queue. It includes jobs that are being received, parsed, rendered, printed and already printed. ● Preview: Click the icon to see the job preview. The job preview is available once the job is processed.
Job preview is available once the job is processed. To access the preview page, click the magnifying glass icon, which appears in the Preview column on the job queue page. The preview page shows the following job details along with a thumbnail preview of the job: ● File name: The file name of the job. ● Loaded paper: The type of paper loaded in the printer. ● Job dimensions: The dimensions of the job.
The job currently being printed has a pointing hand icon, jobs already printed have a check mark, canceled jobs have crosses, processing jobs have a clock and jobs on hold have a warning. Prioritize a job in the queue To make any job in the queue the next one to be printed, select it and choose Reprint (in the Embedded Web Server) or Move to front (in the front panel).
● Waiting for nest: the printer is set up with nesting on and is waiting for other jobs in order to complete the nest and proceed with printing ● On hold: the job was sent with the on hold for preview option and is on hold TIP: Do not send a job for preview with more than 64 pages. NOTE: If the printer hangs up while printing a job, and the queue facility is turned on, the partially printed job appears in the queue as on hold when the printer is next turned on.
Retrieving printer usage information ● Get printer accounting information ● Check printer usage statistics ● Check ink and paper usage for a job ● Cost accounting ● Request accounting data by E-mail Printer usage 8 ENWW 109
Get printer accounting information There are various different ways of getting accounting information from your printer. ● View printer usage statistics for the whole lifetime of the printer, see Check printer usage statistics on page 110. ● View ink and paper usage for each of your recent jobs by using the HP Printer Utility or the front panel, see Check ink and paper usage for a job on page 110. If the HP Printer Utility is not available, see Access the HP Printer Utility on page 20.
Printer statistics with the Embedded Web Server 1. Access the Embedded Web Server, see Access the Embedded Web Server on page 20. 2. Go to the Main tab and select Accounting. Cost accounting The usage statistics tell you the quantities of supplies that have been used. If you would like to assign a cost per unit to each item, your statistical report can include costs as well as quantities. 1. Access the Embedded Web Server, see Access the Embedded Web Server on page 20. 2. Go to the Main tab. 3.
9 Handling ink cartridges and printheads ● About the ink cartridges ● Check ink cartridge status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check printhead status ● Remove a printhead ● Insert a printhead Ink and printheads 112 Chapter 9 Handling ink cartridges and printheads ENWW
About the ink cartridges Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper. You can purchase 130 ml ink cartridges for your printer, see Accessories on page 132. CAUTION: Observe precautions when handling ink cartridges because they are ESD-sensitive devices (see the Glossary on page 191). Avoid touching pins, leads and circuitry. Check ink cartridge status To view the ink levels of your ink cartridges, press the View ink level key on the front panel.
CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. 1. From the front panel, select the Ink menu icon , then Replace ink cartridges. 2. Open the ink cartridge cover completely. Gloss enhancer, gray, blue, green, magenta and yellow are in the left side, while light magenta, light cyan, photo black, light gray, matte black and red are in the right side. 3. Grip the cartridge you wish to remove.
4. Pull the cartridge straight up. NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE: Avoid storing partially used ink cartridges. The front-panel display identifies the missing ink cartridge. Insert an ink cartridge ENWW 1. Before removing the cartridge from its wrapping, shake it vigorously. 2. Unwrap the new ink cartridge, find the label identifying the ink color.
3. Insert the ink cartridge into its slot. 4. Push the cartridge into the slot until it snaps into position. You should hear a beep and see confirmation that the cartridge has been inserted. Ink and printheads If you have difficulty, see Cannot insert an ink cartridge on page 168. 5. When all cartridges have been inserted, close the cover. 6. The front-panel display confirms that all cartridges have been correctly inserted, press the OK key on the front panel.
CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see the Glossary on page 191). Avoid touching pins, leads and circuitry. Check printhead status The printer automatically checks and services the printheads after each print. Follow the steps below to get more information on your printheads. 1. In the front panel, select the Ink menu icon , then Printhead information. 2. Select the printhead on which you want information. 3.
Ink and printheads 3. When the carriage has stopped moving, the front-panel display asks you to open the window. 4. Locate the carriage on the right side of the printer. 5. Pull the handle up and toward you to release the wire loop. 6. Push the handle back to raise the carriage lid. 7. This gives you access to the printheads.
8. To remove a printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead. 10. Pull the blue handle upward until the printhead is released from the carriage. Ink and printheads CAUTION: Do not pull abruptly because this can damage the printhead. 11. The front-panel display identifies the missing printhead. Insert a printhead 1. ENWW If the printhead is new, shake the printhead vigorously before removing the protective caps.
2. Remove the orange protective caps by pulling them down. 3. The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check that the colored label on the printhead matches the colored label of the carriage slot into which the printhead is to be inserted. 4. Insert the new printhead into its correct slot in the carriage. CAUTION: Insert the printhead slowly and vertically, straight down.
5. Push down as indicated by the arrow shown below. ENWW 6. Insert any other printheads, that need to be installed, with the same procedure, then close the carriage lid. 7. Ensure the end of the blue handle catches the wire loop on the near side of the carriage. Insert a printhead 121 Ink and printheads CAUTION: When installing the new printhead there may be some resistance, so you need to press it down firmly but smoothly.
8. Lower the handle to rest on the carriage lid. When all the printheads have been inserted correctly and are accepted by the printer, the printer beeps. NOTE: If the printer does not beep when you insert the printhead and the Replace message appears on the front-panel display, the printhead may need to be reinserted. 9. Close the window. 10. The front-panel display confirms that all printheads are correctly inserted. The printer starts checking and preparing the printheads.
10 Maintaining the printer Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Change the battery ● Printer maintenance kits ● Secure Disk Erase Printer maintenance ● ENWW 123
Check printer status You can check the current status of the printer in various ways: ● If you start the HP Printer Utility, and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you access the Embedded Web Server, you see information about the general status of the printer. The Supplies page in the Main tab describes the status of the paper and ink supplies.
Lift the ink cartridge cover on the left-hand side of the printer. 5. Press the button behind the ink cartridges to release the cover of the left-hand end of the printer. 6. Remove the left end cover. Printer maintenance 4.
7. Unscrew and remove the cutter stop using the TORX PLUS screwdriver provided with the new cutter. The screw is captive and will not fall out. 8. Remove the old cutter. 9. Take the new cutter from the maintenance kit and move the plunger at the top slowly back and forth within its housing to check that it moves freely.
10. Slide the new cutter into position on the cutter rail. The two wheels on the bottom of the cutter should engage the central ridge on the cutter rail, and the two bushing guides should fit into the groove in the upper part of the cutter rail. Check that the cutter runs smoothly up and down the rail. You can leave it anywhere on the rail; the printer will park it correctly later. Printer maintenance 11.
12. Put the left end cover back on the printer, aligning the protrusions with the holes in the printer. 13. Close the ink cartridge cover. 14. At the front panel, turn the printer back on. The printer checks that the cutter has been correctly installed. Look at the front panel and follow its instructions if there is any problem. Maintain the ink cartridges During the normal lifetime of a cartridge, no specific maintenance is required.
5. Before transporting the printer, secure the rear tray in the closed position with tape. Otherwise, the tray could open and perhaps break and fall out of the printer. If you need to leave the printer turned off for a long time, follow the additional steps below. 1. Turn off the power using the Power key on the front panel. 2. Also turn off the power switch at the rear of the printer. 3. Disconnect the printer's power cable.
If you experience very slow progress while uploading the firmware file to the printer, the reason could be that you are using a proxy server. In that case, try bypassing the proxy server and accessing the Embedded Web Server directly. ● In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and check the Bypass proxy server for local addresses box.
Secure Disk Erase provides three different levels of security: ● Non-Secure Fast Erase: all pointers to the information are erased. The information itself remains on the hard disk until the disk space it occupies is needed for other purposes, and it is then overwritten. While it remains on the disk, it is difficult for most people to access, but may be accessed using software designed for the purpose.
Accessories 11 Accessories ● How to order supplies and accessories ● Introduction to the accessories 132 Chapter 11 Accessories ENWW
There are two alternative ways to order supplies or accessories for your printer: ● Visit http://www.hp.com/go/z3200ps/supplies/ or http://www.hp.com/go/z3200ps/accessories/ on the Web. ● Contact your local dealer. The rest of this chapter lists the available supplies and accessories, and their part numbers. Order ink supplies The following ink supplies can be ordered for your printer.
Table 11-2 Printheads Accessories Printhead Part number HP 70 Light Magenta & Light Cyan Printhead C9405A HP 70 Magenta & Yellow Printhead C9406A HP 70 Photo Black & Light Gray Printhead C9407A HP 70 Blue & Green Printhead C9408A HP 73 Matte Black & Chromatic Red Printhead CD949A HP 70 Gloss Enhancer & Gray Printhead C9410A Order paper HP currently provides the following paper types for use with your printer. NOTE: This list is likely to change over the course of time.
Paper type g/m² Length Width Part numbers Coated Paper 90 150 ft = 45.7 m 16.54 in = 420 mm Q1443A (J) 23.39 in = 594 mm Q1442A (EJ) 24 in = 610 mm C6019B 33.11 in = 841 mm Q1441A (EJ) 36 in = 914 mm C6020B 42 in = 1067 mm C6567B 300 ft = 91.4 m 36 in = 914 mm C6980A Inkjet Coated Paper 90 150 ft = 45.7 m 18 in = 458 mm Q7897A (ELN) Universal Coated Paper 95 150 ft = 45.7 m 24 in = 610 mm Q1404A (AEJN) 36 in = 914 mm Q1405A (AEJN) 42 in = 1067 mm Q1406A 16.
Table 11-3 Roll paper (continued) Accessories Paper type g/m² Length Width Part numbers Clear Film 174 75 ft = 22.9 m 24 in = 610 mm C3876A (AEJN) 36 in = 914 mm C3875A 24 in = 610 mm 51642A (AEJN) 36 in = 914 mm 51642B Matte Film 160 125 ft = 38.1 m High Gloss Polyester Film White Matte Polyester Film 167 50 ft = 15.2 m 36 in = 914 mm Q1736A (AEN) 300 50 ft = 15.2 m 24 in = 610 mm Q8759A 44 in = 1118 mm Q8840A 50 ft = 15.2 m 18 in = 458 mm Q7990A 75 ft = 22.
Paper type g/m² Length Width Part numbers Professional Semi-gloss Contract Proofing Paper 235 100 ft = 30.5 m 18 in = 458 mm Q8049A (EN) 24 in = 610 mm Q7971A (EN) 36 in = 914 mm Q8909A (EN) 42 in = 1067 mm Q8910A (EN) 18 in = 458 mm CG462A (E) 24 in = 610 mm CG463A (E) 42 in = 1067 mm CG490A (E) 18 in = 458 mm Q7896A (EJN) 24 in = 610 mm Q1968A (AEJN) 36 in = 914 mm Q8747A 42 in = 1067 mm Q8748A Premium Semi-gloss Proofing Paper Matte Proofing Paper 240 146 100 ft = 30.
Table 11-3 Roll paper (continued) Accessories Paper type g/m² Length Width Part numbers 265 35 ft = 10.
Paper type g/m² Length Width Part numbers Professional Satin Photo Paper 300 19 in = 483 mm 13 in = 330 mm Q8839A Matte Photo Paper 196 19 in = 483 mm 13 in = 330 mm Q5492A Professional High-gloss Contract Proofing Paper 200 19 in = 483 mm 13 in = 330 mm Q8662A (EN) Professional Semi-gloss Contract Proofing Paper 235 19 in = 483 mm 13 in = 330 mm Q7970A (EJN) Premium Semi-gloss Proofing Paper 240 19 in = 483 mm 13 in = 330 mm CG461A (E) Matte Proofing Paper 146 19 in = 483 mm
The weight of the stand is 10.12 kg (24 inch).
ENWW ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The paper has jammed ● Prints do not fall neatly into the basket ● The sheet stays in the printer when the print has been completed ● The paper is cut when the print has been completed ● The cutter does not cut well ● The roll is loose on the spindle ● A strip stays on the output tray and generates jams ● Recalibrate the paper advance Paper issues 12 Troubleshooting paper issues 141
The paper cannot be loaded successfully ● Ensure no paper is loaded. ● Ensure the paper is far enough inside the printer; you should feel the printer grab the paper. ● Do not attempt to straighten the paper during the aligning process, unless instructed to do so by the front-panel display. The printer automatically attempts to straighten the paper. ● The paper may be crumpled, or warped, or may have irregular edges.
If the sheet is not caught by the printer, the front-panel display asks you to push paper further into the printer, and tries to feed the paper again. 1. When prompted by the front-panel display, lift the blue lever on the left. 2. Adjust the sheet to align with the front and right side blue lines. 3. Once the sheet is aligned, press OK on the front panel. 4. When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
Your new paper type must be based on an existing paper category. The available categories are: Paper issues ● Bond and Coated Paper: Fiber-based, thin papers with a matte surface. These papers use matte black ink, no gloss enhancer, relatively low ink limits and high carriage position. ● Photo Paper: Photo-base, relatively thick papers with variety of finishing from matte to satin to glossy.
The paper has jammed When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display. Power off the printer at the front panel and also switch it off at the rear. 2. Open the window. 3. Try to move the printhead carriage out of the way. 4. Lift the blue lever as far up as it goes. Paper issues 1.
Paper issues 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see the paper, return to the front of the printer and remove it from the output tray. CAUTION: Do not move the paper sideways, as it could damage the printer. 7. Carefully remove all small pieces of paper. 8. Lower the blue lever.
9. Close transparent window. 11. Reload the roll, or load a new sheet. See Load a roll into the printer on page 28 or Load a single sheet on page 33. NOTE: If you find that there is still some paper causing an obstruction within the printer, restart the procedure and carefully remove all pieces of paper. Prints do not fall neatly into the basket ● Ensure the basket is correctly installed. ● Ensure the basket is open. ● Ensure the basket not full.
The roll is loose on the spindle The roll may need to be replaced or reloaded. If your roll has a three-inch cardboard core, ensure the core adaptors supplied with the printer have been installed, see Load a roll onto the spindle on page 26. A strip stays on the output tray and generates jams If a small piece of paper (200 mm or smaller) has been cut, such as before (if new roll) and after a fullbleed print or after the Form feed and cut key has been pressed, the cut strip remains in the output tray.
Recalibrating the paper advance procedure If you are using a a transparent paper type, omit the first two steps below and advance to step 3. 1. , then Calibrate paper From the front panel, select the Image Quality Maintenance menu icon advance. The printer automatically recalibrates the paper advance and prints a paper advance calibration image. 2. Wait until the front panel displays the status screen and re-print your print.
13 Troubleshooting print-quality issues Print-quality issues ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding) ● The whole image is blurry or grainy ● The paper is not flat ● The print is scuffed or scratched ● Ink marks on the paper ● Vertical dotted or dashed lines on the print ● Vertical continuous lines on the print ● Black ink comes off when you touch the print ● Edges of objects are stepped or not sharp ● Edges of objects are
General advice When you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of recommended papers, see Order paper on page 134. ● Make sure that the paper type selected in the front panel is the same as the paper type loaded into the printer.
Alternatively, or if you have other print quality problems, you can continue reading this chapter. Horizontal lines across the image (banding) Print-quality issues If your printed image suffers from added horizontal lines as shown (the color may vary): 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2.
1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Check that you are printing on the correct side of the paper. 3. Check that you are using appropriate print-quality settings (see Printing on page 45). In some cases, you can overcome a print-quality problem merely by selecting a higher print-quality level.
Print-quality issues 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight Plus Matte Paper or thicker Digital Fine Art papers. 3. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink.
Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key and also cancel the job from your computer application. Soaked paper can damage the printheads. 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Use a recommended paper type (see Order paper on page 134) and the correct print settings. 3.
First check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. ● Using the HP Printer Utility for Windows, select Color Center > Paper Preset Management > Change Printing Properties. ● Using the HP Printer Utility for Mac OS, select HP Color Center > Paper Preset Management. Select the paper type, then press the button and select Change Printing Properties from the popup menu.
Edges of objects are darker than expected If edges of objects seem darker than expected, and you have already set the print-quality slider to Quality in the driver dialog (Mac OS Print dialog), select the custom print-quality options, and make sure that the More Passes and Maximum Detail options are turned off. See Printing on page 45.
White spots on the print You may notice white spots on the print. This is probably due to paper fibers, dust or loose coating material. To avoid this problem: 1. Try cleaning the paper manually with a brush before printing, to remove any loose fibers or particles. 2. Always keep the cover of your printer closed. 3. Protect your paper rolls and sheets by storing them in bags or boxes.
If you have to use such files, try to ensure that the EPS, PDF or grayscale images are already in the same color space that you intend to use later on in Adobe InDesign or QuarkXPress. For instance, if your final goal is to print the job in a press that follows the SWOP standard, convert the image into SWOP when you create it.
If you try to print an image larger than this from these applications, the bottom of the image may be clipped. To print the whole image, try these suggestions: ● Try using the PostScript printer driver to print your job, if you have not already tried it. ● The Windows PCL3 driver dialog includes an option called Max. application resolution, which enables you to print successfully in this situation. You will not normally need to change the default setting, which is Auto.
3. If lines are too thin or missing, print the Image Diagnostics Print. See The Image Diagnostics Print on page 163. 4. Try aligning the printheads. See Align the printheads on page 172. After alignment, you may wish to reprint your job in case the problem has been solved. 5. Go to the front panel and press the View loaded paper key to see the paper advance calibration status. If the status is RECOMMENDED, you should perform paper advance calibration: see Recalibrate the paper advance on page 148.
● The borders of colored blocks are wrongly colored. To correct this kind of problem: 1. Reseat the printheads by removing them and then reinserting them. See Remove a printhead on page 117 and Insert a printhead on page 119. 2. Align the printheads. See Align the printheads on page 172. Print-quality issues Lines are discontinuous If your lines are broken in the following way: 1. Check that you are using appropriate print-quality settings. See Printing on page 45. 2.
Lines are blurred 1. Check that your environmental conditions (temperature, humidity) are suitable for high-quality printing. See Environmental specifications on page 190. 2. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 3. Try changing to a heavier paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight Plus Matte Paper or Digital Fine Art paper. 4.
The print is divided into two parts, both of which test printhead performance. ● Part 1 (top) consists of rectangles of pure colors, one for each printhead. This part represents the print quality that you will get from each color. ● Part 2 (bottom) consists of small dashes, one for each nozzle on each printhead. This part complements the first, and aims more specifically to detect how many faulty nozzles each printhead has. Please look carefully at the print.
If you see horizontal lines in part 1 and also missing dashes in part 2 for the same color, the printhead responsible needs cleaning. However, if the rectangles look solid, do not worry about just a few missing dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles.
3. If the problem remains, consider cleaning your printheads manually (see Clean the printheads on page 169). You could also try reprinting your current print job, in case it now prints satisfactorily. 4. If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you when this is necessary, but it may be worth trying even if the printer has not suggested it. See Clean the printhead drop detector on page 170. 5.
14 Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Ink system issues ● ENWW 167
Cannot insert an ink cartridge 1. Check that you have the correct type of cartridge (model number). 2. Check that the colored label on the cartridge is the same color as the label on the slot. 3. Check that the cartridge is correctly oriented, with the letter or letters marking the cartridge label right-side up and readable. CAUTION: Never clean inside the ink cartridge slots.
The front-panel display recommends reseating or replacing a printhead 1. From the front panel, turn the power off then on. 2. Check the front-panel display message, if it shows the ready message, the printer is ready to print. If the problem remains continue with the next step. 3. Remove the printhead, see Remove a printhead on page 117. 4. Clean the electrical connections on the backside of the printhead with a lint-free cloth.
Clean the printhead drop detector The printhead drop detector is a sensor that detects which nozzles on the printheads are not printing in order to substitute them for good printing nozzles. If particles, such as fibers, hair or paper pieces, block the sensor print-quality is affected. When the front panel displays a warning message that the clean process is needed, you are recommended to clean the printhead drop detector.
ENWW To avoid an electric shock, switch the printer off and unplugged it. 3. Open the transparent window. 4. Find the printhead drop detector beside the stored printhead carriage. 5. Remove any debris blocking the printhead drop detector. Ink system issues 2.
Ink system issues 6. With a dry lint-free cloth, wipe the surface of the drop detector to remove any non-visible debris. 7. Close the window. 8. Plug in and switch on the printer. 9. Power the printer on at the front panel. Align the printheads Precise alignment between printheads is essential for accurate colors, smooth color transitions and sharp edges in graphical elements. Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced.
NOTE: If the paper has jammed, it is recommended that you reinsert the printheads and initiate the realignment procedure with the Image Quality Maintenance menu . TIP: Photo paper is recommended for the best quality; plain, bond and thin coated papers provide acceptable but marginal results. Do not use transparent or semi-transparent paper to align the printheads. Reinsert printheads procedure 1.
3. If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern. Ensure the transparent window is closed, as a strong light source near the printer during printhead realignment can affect alignment. 4. The process takes about six minutes. Wait until the front-panel display shows the process complete before using the printer. Scanning errors during alignment If the alignment process fails, a 'Scanning problems' message appears on the front panel.
15 Troubleshooting general printer issues The printer does not print ● The printer seems slow ● Communication failures between computer and printer ● Cannot access the HP Printer Utility ● Some Color Center options are unavailable ● Cannot access the Embedded Web Server ● Automatic file system check ● No output when printing from Microsoft Visio 2003 ● Unavailable driver features when printing from QuarkXPress ● Printer alerts General printer issues ● ENWW 175
The printer does not print If all is in order (paper loaded, all ink components installed and no file errors), there are still reasons why a file you have sent from your computer may not start printing when expected: ● You may have an electrical power problem. If there is no activity at all from the printer, and the front panel does not respond, check that the power cable is connected correctly and that there is power available at the socket.
Communication failures between computer and printer Some symptoms are: ● The front-panel display does not show the Receiving message when you have sent an image to the printer. ● Your computer displays an error message when you are trying to print. ● Your computer or printer hangs (stays idle), while communication is taking place. ● Your printed output shows random or inexplicable errors (misplaced lines, partial graphics, etc.).
If this is the case, you will see a green circle in the Printer Selector beside the name of your printer. If you see a green small house, then the printer is correctly configured to print and all options will be available. Cannot access the Embedded Web Server Have you set a password for the Embedded Web Server, and then forgotten the password? If so, go to the front panel and select the Setup menu icon , then Front panel options > Resets > Reset EWS password.
CAUTION: If you turn the printer off before the file system check has finished, the file system could be seriously damaged, making the printer's hard disk unusable. In any case, the file system check restarts from the beginning whenever you turn the printer on. A file system check is scheduled every 90 days, in order to maintain the hard disk's file system integrity. NOTE: When the printer is powered back on, it takes about three minutes to initialize and check and prepare the printheads.
There are three different alerts communicators within your printer's system. ● Embedded Web Server: The upper-right corner of the EWS screen shows the Printer status. If there is an alert in the printer, the status shows the alert text. Both the front-panel display and the EWS show the same alert. ● Driver: The driver shows alerts. The driver warns about job configuration settings that may produce a problem in the final output. If the printer is not ready to print, it displays a warning.
Front-panel errors 16 Front-panel error messages Occasionally you may see one of the following messages appear on the front-panel display. If so, please follow the advice in the Recommendation column. If you see an error message that does not appear here, and you feel in doubt about the correct response, contact HP Support. See Contact HP Support on page 185. Table 16-1 Text messages ENWW Message Recommendation [Color] cartridge has expired Replace the cartridge.
Front-panel errors Table 16-1 Text messages (continued) Message Recommendation Replace [color] cartridge Replace the cartridge. See Handling ink cartridges and printheads on page 112. Reseat [color] cartridge Remove and reinsert the same cartridge. See Handling ink cartridges and printheads on page 112. Update: failed. Invalid file Make sure that you have selected the correct firmware update file. Then try again to perform the update.
ENWW ● Introduction ● HP Professional Graphics Services ● HP Proactive Support ● Contact HP Support HP Customer Care 17 HP Customer Care 183
Introduction HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet, providing comprehensive, proven support expertise and new technologies to give you unique end-toend support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. To find out more about HP Customer Care, please visit us at: http://www.hp.
They include remote support. On-site service is also provided if necessary, with two alternative response-time options. ● Next business day ● Same business day, within four hours (may not be available in all countries) For more information on HP Care Packs, please visit http://www.hp.com/go/lookuptool/. HP Installation This is one of the HP Care Pack services; for more information, please visit http://www.hp.com/go/ lookuptool/.
● If you have installed third-party software drivers and RIPs, see their documentation.
18 Printer specifications Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications Specifications ● ENWW 187
Functional specifications Table 18-1 HP 70 ink supplies Printheads Two inks in each printhead: gloss enhancer and gray, blue and green, magenta and yellow, light magenta and light cyan, photo black and light gray, and matte black and red Ink cartridges Cartridges containing 130 ml of ink: gloss enhancer, gray, blue, green, magenta, yellow, light magenta, light cyan, photo black, light gray, matte black and red Table 18-2 Paper sizes Roll width Minimum Maximum 11 inches (279 mm) 24-inch printer: 24
NOTE: Printing without margins is possible with glossy and satin paper types. Table 18-5 Mechanical accuracy ±0.2% of the specified vector length or ±0.3 mm (whichever is greater) at 23°C (73°F), 50-60% relative humidity, on E/A0 printing material in Best or Normal mode with HP Matte Film roll feed. Table 18-6 Graphic languages supported HP Designjet Z3200ps Photo Printer HP-PCL3 GUI, CALS/G4, PostScript Table 18-7 Operating systems supported Apple Mac OS X 10.
For the up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search for “ecological specifications”.
Glossary AppleTalk A suite of protocols that Apple Computer developed in 1984 for computer networking, not supported by this printer. Apple now recommends TCP/IP networking instead. Bonjour Apple Computer's trade name for its implementation of the IETF Zeroconf specification framework, a computer network technology used in Apple's Mac OS X from version 10.2 onwards. It is used to discover services available on a local area network. It was originally known as Rendezvous.
Jetdirect HP's brand name for its series of print servers that allow a printer to be connected directly to a local area network. LED Light-Emitting Diode: a semiconductor device that emits light when electrically stimulated. MAC address Media Access Control address: a unique identifier used to identify a particular device on a network. It is a lower-level identifier than the IP address. Thus, a device has both a MAC address and an IP address.
Index Symbols/Numerics 16-bit color images 55 A accessories order 139 accounting with costs 111 accounting data by E-mail 111 acoustic specifications 190 alerts 179 B banding problems 148 basket output problems 147 battery change 130 black and white 56 black point compensation blurred lines 163 buzzer on/off 22 74 C calibration color 69 change printing properties 40 clean the platen 155 clean the printer 124 clipped at bottom 159 clipped image 159 color adjustment options 78 calibration 69 emulation 75 i
reprint 107 reset cutter life counter 124 reset paper advance 149 resize 51 rotate 58 select display contrast 22 select drying time 43 select graphics language 24 select I/O timeout 159 select language 19 select paper size 48 select paper type 144 select rendering intent 75 select units 22 select wait time 60 sleep mode wait time 22 unload paper 32, 37 view configuration 12 view connectivity information 177, 178 view loaded paper 37 view printer information 186 functional specifications 188 G gloss enhancer
print preview 51 print quality select 47 print with shortcuts 49 print-quality problems banding 152 black ink comes off 156 blurred lines 163 bottom of print 157 bronzing 157 discontinuous lines 162 edges darker than expected 157 edges stepped or not sharp 156 general 151 graininess 153 horizontal lines 152 ink marks 154 line thickness 160 misaligned colors 161 paper not flat 153 scratching 154 scuffing 154 stepped lines 161 vertical continuous lines 156 vertical dotted lines 155 vertical lines of different
