HP Designjet Z3200ps Photo Printer Series - User Guide [English]
Table Of Contents
- Introduction
- Installing the software
- Personalizing the printer
- Turn the printer on and off
- Change the language of the front-panel display
- Access the HP Printer Utility
- Access the Embedded Web Server
- Change the language of the HP Printer Utility
- Change the language of the Embedded Web Server
- Password-protect the Embedded Web Server
- Set the date and time
- Change the sleep mode setting
- Turn the buzzer on and off
- Change the front-panel display contrast
- Change the units of measurement
- Configure network settings
- Change the graphic language setting
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- View information about the paper
- Paper presets
- Print on loaded paper
- Move the paper
- Maintain the paper
- Change the drying time
- Turn the automatic cutter on and off
- Feed and cut the paper
- Printing
- Create a print job
- Select print quality
- Select paper size
- Select margins options
- Print with shortcuts
- Rescale a print
- Preview a print
- Print a draft
- High-quality printing
- Print 16-bit color images
- Print in gray shades
- Print with no margins
- Rotate an image
- Print with crop lines
- Print on sheet paper
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Color management
- What is color?
- The problem: color in the computer world
- The solution: color management
- Color and your printer
- A summary of the color management process
- Color calibration
- Color profiling
- Color management options
- Perform black point compensation
- Set the rendering intent
- Color emulation
- HP Professional PANTONE Emulation
- Color adjustment options
- Color management scenarios
- Print a color photo for an exhibition (Photoshop, PS driver)
- Print a color photo for an exhibition (Photoshop, PCL3 driver)
- Print a black-and-white photo for an exhibition (Photoshop, PS driver)
- Print a black-and-white photo for an exhibition (Photoshop, PCL3 driver)
- Print a digital album (Aperture, PS driver)
- Print a digital album (Aperture, PCL3 driver)
- Proof the output on the monitor (InDesign, PS driver)
- Proof the output on the printer (QuarkXPress, PS driver)
- Job queue management
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- The paper cannot be loaded successfully
- The paper type is not in the driver
- The paper has jammed
- Prints do not fall neatly into the basket
- The sheet stays in the printer when the print has been completed
- The paper is cut when the print has been completed
- The cutter does not cut well
- The roll is loose on the spindle
- A strip stays on the output tray and generates jams
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Print quality troubleshooting wizard
- Horizontal lines across the image (banding)
- The whole image is blurry or grainy
- The paper is not flat
- The print is scuffed or scratched
- Ink marks on the paper
- Vertical dotted or dashed lines on the print
- Vertical continuous lines on the print
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Bronzing
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- The image is incomplete (clipped at the bottom)
- The image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- The Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Troubleshooting general printer issues
- The printer does not print
- The printer seems slow
- Communication failures between computer and printer
- Cannot access the HP Printer Utility
- Some Color Center options are unavailable
- Cannot access the Embedded Web Server
- Automatic file system check
- No output when printing from Microsoft Visio 2003
- Unavailable driver features when printing from QuarkXPress
- Printer alerts
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
The roll is loose on the spindle
The roll may need to be replaced or reloaded. If your roll has a three-inch cardboard core, ensure the
core adaptors supplied with the printer have been installed, see
Load a roll onto the spindle
on page 26.
A strip stays on the output tray and generates jams
If a small piece of paper (200 mm or smaller) has been cut, such as before (if new roll) and after a full-
bleed print or after the Form feed and cut key has been pressed, the cut strip remains in the output tray.
Only when the printer is not working, reach in the tray and remove the strip.
Recalibrate the paper advance
Accurate paper advance is important to image quality because it is part of controlling the proper
placement of dots on the paper. If the paper is not advanced the proper distance between printhead
passes, light or dark bands appear in the print and image grain may increase.
The printer is calibrated to advance correctly with all the papers appearing in the front panel. When you
select the type of loaded paper, the printer adjusts the rate at which to advance the paper while printing.
However, if you are using custom paper or not satisfied with the default calibration of your paper, you
may need to recalibrate the rate at which the paper advances. See
Troubleshooting print-quality
issues on page 150 for steps to determine if paper advance calibration will solve your issue.
You can check the paper advance calibration status of the currently loaded paper at any time by pressing
the View loaded paper key on the front panel. The status may be one of the following.
●
DEFAULT: This status appears when loading an HP paper. HP papers in the Front Panel have
been optimized by default and unless you experience image quality problems in your printed image
such as banding or graininess it is not recommended to recalibrate the paper advance.
●
RECOMMENDED: This status appears when a new paper is created. The paper advance values
for this paper are inherited from the family type. In these cases it is recommended you perform a
paper advance calibration to optimize the values.
●
OK: This status indicates that the loaded paper has been calibrated before. However you may need
to repeat the calibration if you experience image quality problems such as banding or graininess
in your printed image.
NOTE: Whenever you update the printer’s firmware, the paper advance calibration values are
reset to the factory default, see
Update the firmware on page 129.
148 Chapter 12 Troubleshooting paper issues ENWW
Paper issues