HP Designjet Z3200ps Photo Printer Series - User Guide [English]
Table Of Contents
- Introduction
- Installing the software
- Personalizing the printer
- Turn the printer on and off
- Change the language of the front-panel display
- Access the HP Printer Utility
- Access the Embedded Web Server
- Change the language of the HP Printer Utility
- Change the language of the Embedded Web Server
- Password-protect the Embedded Web Server
- Set the date and time
- Change the sleep mode setting
- Turn the buzzer on and off
- Change the front-panel display contrast
- Change the units of measurement
- Configure network settings
- Change the graphic language setting
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- View information about the paper
- Paper presets
- Print on loaded paper
- Move the paper
- Maintain the paper
- Change the drying time
- Turn the automatic cutter on and off
- Feed and cut the paper
- Printing
- Create a print job
- Select print quality
- Select paper size
- Select margins options
- Print with shortcuts
- Rescale a print
- Preview a print
- Print a draft
- High-quality printing
- Print 16-bit color images
- Print in gray shades
- Print with no margins
- Rotate an image
- Print with crop lines
- Print on sheet paper
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Color management
- What is color?
- The problem: color in the computer world
- The solution: color management
- Color and your printer
- A summary of the color management process
- Color calibration
- Color profiling
- Color management options
- Perform black point compensation
- Set the rendering intent
- Color emulation
- HP Professional PANTONE Emulation
- Color adjustment options
- Color management scenarios
- Print a color photo for an exhibition (Photoshop, PS driver)
- Print a color photo for an exhibition (Photoshop, PCL3 driver)
- Print a black-and-white photo for an exhibition (Photoshop, PS driver)
- Print a black-and-white photo for an exhibition (Photoshop, PCL3 driver)
- Print a digital album (Aperture, PS driver)
- Print a digital album (Aperture, PCL3 driver)
- Proof the output on the monitor (InDesign, PS driver)
- Proof the output on the printer (QuarkXPress, PS driver)
- Job queue management
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- The paper cannot be loaded successfully
- The paper type is not in the driver
- The paper has jammed
- Prints do not fall neatly into the basket
- The sheet stays in the printer when the print has been completed
- The paper is cut when the print has been completed
- The cutter does not cut well
- The roll is loose on the spindle
- A strip stays on the output tray and generates jams
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Print quality troubleshooting wizard
- Horizontal lines across the image (banding)
- The whole image is blurry or grainy
- The paper is not flat
- The print is scuffed or scratched
- Ink marks on the paper
- Vertical dotted or dashed lines on the print
- Vertical continuous lines on the print
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Bronzing
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- The image is incomplete (clipped at the bottom)
- The image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- The Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Troubleshooting general printer issues
- The printer does not print
- The printer seems slow
- Communication failures between computer and printer
- Cannot access the HP Printer Utility
- Some Color Center options are unavailable
- Cannot access the Embedded Web Server
- Automatic file system check
- No output when printing from Microsoft Visio 2003
- Unavailable driver features when printing from QuarkXPress
- Printer alerts
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
3. If the problem remains, consider cleaning your printheads manually (see Clean the printheads
on page 169). You could also try reprinting your current print job, in case it now prints satisfactorily.
4. If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you
when this is necessary, but it may be worth trying even if the printer has not suggested it. See
Clean the printhead drop detector on page 170.
5. If the problem still remains, replace any persistently faulty printheads (see
Handling ink cartridges
and printheads on page 112), or contact HP Support (see Contact HP Support on page 185).
If you still have a problem
If you still experience print-quality problems after applying the advice in this chapter, here are some
further things that you can do:
●
Try using a higher print-quality option. See
Printing on page 45.
●
Check the driver you are using to print with. If it is a non-HP driver, consult the driver vendor about
the problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can
be downloaded from
http://www.hp.com/go/z3200ps/drivers/.
●
If you are using a non-HP RIP, its settings may be incorrect. See the documentation that came with
the RIP.
●
Check that your printer's firmware is up to date. See
Update the firmware on page 129.
●
Check that you have the right settings in your software application.
166 Chapter 13 Troubleshooting print-quality issues ENWW
Print-quality issues