HP Designjet Z3200ps Photo Printer Series - User Guide [English]
Table Of Contents
- Introduction
- Installing the software
- Personalizing the printer
- Turn the printer on and off
- Change the language of the front-panel display
- Access the HP Printer Utility
- Access the Embedded Web Server
- Change the language of the HP Printer Utility
- Change the language of the Embedded Web Server
- Password-protect the Embedded Web Server
- Set the date and time
- Change the sleep mode setting
- Turn the buzzer on and off
- Change the front-panel display contrast
- Change the units of measurement
- Configure network settings
- Change the graphic language setting
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- View information about the paper
- Paper presets
- Print on loaded paper
- Move the paper
- Maintain the paper
- Change the drying time
- Turn the automatic cutter on and off
- Feed and cut the paper
- Printing
- Create a print job
- Select print quality
- Select paper size
- Select margins options
- Print with shortcuts
- Rescale a print
- Preview a print
- Print a draft
- High-quality printing
- Print 16-bit color images
- Print in gray shades
- Print with no margins
- Rotate an image
- Print with crop lines
- Print on sheet paper
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Color management
- What is color?
- The problem: color in the computer world
- The solution: color management
- Color and your printer
- A summary of the color management process
- Color calibration
- Color profiling
- Color management options
- Perform black point compensation
- Set the rendering intent
- Color emulation
- HP Professional PANTONE Emulation
- Color adjustment options
- Color management scenarios
- Print a color photo for an exhibition (Photoshop, PS driver)
- Print a color photo for an exhibition (Photoshop, PCL3 driver)
- Print a black-and-white photo for an exhibition (Photoshop, PS driver)
- Print a black-and-white photo for an exhibition (Photoshop, PCL3 driver)
- Print a digital album (Aperture, PS driver)
- Print a digital album (Aperture, PCL3 driver)
- Proof the output on the monitor (InDesign, PS driver)
- Proof the output on the printer (QuarkXPress, PS driver)
- Job queue management
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- The paper cannot be loaded successfully
- The paper type is not in the driver
- The paper has jammed
- Prints do not fall neatly into the basket
- The sheet stays in the printer when the print has been completed
- The paper is cut when the print has been completed
- The cutter does not cut well
- The roll is loose on the spindle
- A strip stays on the output tray and generates jams
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Print quality troubleshooting wizard
- Horizontal lines across the image (banding)
- The whole image is blurry or grainy
- The paper is not flat
- The print is scuffed or scratched
- Ink marks on the paper
- Vertical dotted or dashed lines on the print
- Vertical continuous lines on the print
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Bronzing
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- The image is incomplete (clipped at the bottom)
- The image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- The Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Troubleshooting general printer issues
- The printer does not print
- The printer seems slow
- Communication failures between computer and printer
- Cannot access the HP Printer Utility
- Some Color Center options are unavailable
- Cannot access the Embedded Web Server
- Automatic file system check
- No output when printing from Microsoft Visio 2003
- Unavailable driver features when printing from QuarkXPress
- Printer alerts
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
3. If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern.
Ensure the transparent window is closed, as a strong light source near the printer during printhead
realignment can affect alignment.
4. The process takes about six minutes. Wait until the front-panel display shows the process complete
before using the printer.
Scanning errors during alignment
If the alignment process fails, a 'Scanning problems' message appears on the front panel. This means
that the alignment has not completed successfully. Therefore the printer is not aligned and the alignment
should be repeated before printing with good image quality. The problem may be due to:
●
The paper used was not valid, repeat the alignment with valid paper
●
Printhead health problems, clean printheads, see
Clean the printheads on page 169
●
The alignment was done with the transparent window open, repeat the alignment with the window
closed
If the problem persists after using valid paper, cleaning the printheads and keeping the window closed,
there may be a failure in the scanning system needing reparation or the printheads, although clean, may
not work and need to be replaced.
Printhead status messages
These are the possible printhead status messages:
●
OK: The printhead is working normally, with no known problems
●
Missing: There is no printhead present, or it is not correctly installed in the printer.
●
Test printhead separately: You are recommended to test the printheads individually to find the
failing printhead. Remove all the printheads and insert them alone one by one, closing the latch
and the carriage lid after every insertion. The front-panel display indicates the failing one showing
the reseat or replace message.
●
Reseat: You are recommended to remove the printhead and then reinsert it. If that fails, clean the
electrical connections, see
The front-panel display recommends reseating or replacing a
printhead on page 169. If that fails, replace the printhead with a new printhead, see Remove a
printhead on page 117 and Insert a printhead on page 119.
●
Replace: The printhead is failing. Replace the printhead with a working printhead of the correct
type for your printer, see
Remove a printhead on page 117 and Insert a printhead on page 119.
●
Replacement incomplete: A printhead replacement process has not completed successfully, re-
launch the replacement process and let it finish completely (it is not needed to change the
printheads).
●
Remove: The printhead is not a suitable type for use in printing.
174 Chapter 14 Troubleshooting ink cartridge and printhead issues ENWW
Ink system issues