HP Designjet Z3200ps Photo Printer Series - User Guide [English]
Table Of Contents
- Introduction
- Installing the software
- Personalizing the printer
- Turn the printer on and off
- Change the language of the front-panel display
- Access the HP Printer Utility
- Access the Embedded Web Server
- Change the language of the HP Printer Utility
- Change the language of the Embedded Web Server
- Password-protect the Embedded Web Server
- Set the date and time
- Change the sleep mode setting
- Turn the buzzer on and off
- Change the front-panel display contrast
- Change the units of measurement
- Configure network settings
- Change the graphic language setting
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- View information about the paper
- Paper presets
- Print on loaded paper
- Move the paper
- Maintain the paper
- Change the drying time
- Turn the automatic cutter on and off
- Feed and cut the paper
- Printing
- Create a print job
- Select print quality
- Select paper size
- Select margins options
- Print with shortcuts
- Rescale a print
- Preview a print
- Print a draft
- High-quality printing
- Print 16-bit color images
- Print in gray shades
- Print with no margins
- Rotate an image
- Print with crop lines
- Print on sheet paper
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Color management
- What is color?
- The problem: color in the computer world
- The solution: color management
- Color and your printer
- A summary of the color management process
- Color calibration
- Color profiling
- Color management options
- Perform black point compensation
- Set the rendering intent
- Color emulation
- HP Professional PANTONE Emulation
- Color adjustment options
- Color management scenarios
- Print a color photo for an exhibition (Photoshop, PS driver)
- Print a color photo for an exhibition (Photoshop, PCL3 driver)
- Print a black-and-white photo for an exhibition (Photoshop, PS driver)
- Print a black-and-white photo for an exhibition (Photoshop, PCL3 driver)
- Print a digital album (Aperture, PS driver)
- Print a digital album (Aperture, PCL3 driver)
- Proof the output on the monitor (InDesign, PS driver)
- Proof the output on the printer (QuarkXPress, PS driver)
- Job queue management
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- The paper cannot be loaded successfully
- The paper type is not in the driver
- The paper has jammed
- Prints do not fall neatly into the basket
- The sheet stays in the printer when the print has been completed
- The paper is cut when the print has been completed
- The cutter does not cut well
- The roll is loose on the spindle
- A strip stays on the output tray and generates jams
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Print quality troubleshooting wizard
- Horizontal lines across the image (banding)
- The whole image is blurry or grainy
- The paper is not flat
- The print is scuffed or scratched
- Ink marks on the paper
- Vertical dotted or dashed lines on the print
- Vertical continuous lines on the print
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Bronzing
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- The image is incomplete (clipped at the bottom)
- The image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- The Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Troubleshooting general printer issues
- The printer does not print
- The printer seems slow
- Communication failures between computer and printer
- Cannot access the HP Printer Utility
- Some Color Center options are unavailable
- Cannot access the Embedded Web Server
- Automatic file system check
- No output when printing from Microsoft Visio 2003
- Unavailable driver features when printing from QuarkXPress
- Printer alerts
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
The printer does not print
If all is in order (paper loaded, all ink components installed and no file errors), there are still reasons
why a file you have sent from your computer may not start printing when expected:
●
You may have an electrical power problem. If there is no activity at all from the printer, and the front
panel does not respond, check that the power cable is connected correctly and that there is power
available at the socket.
●
You may be experiencing unusual electromagnetic phenomena, such as strong electromagnetic
fields or severe electrical disturbances, which can cause the printer to behave strangely or even
stop working. In this case, turn off the printer using the Power key on the front panel and unplug
the power cord, wait until the electromagnetic environment has returned to normal, then turn it on
again. If you still experience problems, please contact your customer service representative.
●
Nesting may be on and the printer is waiting for the specified nest wait time before calculating the
appropriate nests. In this case, the front panel shows the remaining time needed for nesting.
●
You may have the wrong graphic language setting, see
Change the graphic language setting
on page 23.
●
You may not have installed in your computer the correct driver for your printer; see the Assembly
instructions.
●
If you are printing on a sheet, you should specify sheet as the paper source.
●
The printer may be holding the job for paper or accounting information, see
Job status
messages on page 107.
●
You may have requested a print preview from your printer driver. This is a function you can use to
check that the image is the one you want. In this case, the preview is displayed on your screen,
and you must click the Print button to start printing.
●
If you are using Mac OS with a USB connection, you may find that you need to change the data
encoding. Select the Setup menu icon
, then Printing preferences > PS > Select
encoding > ASCII. Then configure your application to send ASCII data. If that fails, you could also
try setting the encoding to Binary and configuring your application to send binary data..
The printer seems slow
Here are some possible explanations.
●
Did you set the print-quality to Best or Max Detail? Best-quality and maximum detail prints take
longer as they require more passes.
●
Did you specify the correct paper type when loading the paper? Photo and coated papers require
more drying time between passes. To find out the printer's current paper type setting, see
View
information about the paper on page 37. Some paper types require more time for printing.
●
Do you have a network connection to your printer? Check that all components used in the network
(network interface cards, hubs, routers, switches, cables) are capable of high-speed operation. Is
there a lot of traffic from other devices on the network?
●
Did you specify Extended drying time in the front panel? Try changing the drying time to Optimal.
176 Chapter 15 Troubleshooting general printer issues ENWW
General printer issues