HP Designjet Z3200ps Photo Printer Series - User Guide [English]
Table Of Contents
- Introduction
- Installing the software
- Personalizing the printer
- Turn the printer on and off
- Change the language of the front-panel display
- Access the HP Printer Utility
- Access the Embedded Web Server
- Change the language of the HP Printer Utility
- Change the language of the Embedded Web Server
- Password-protect the Embedded Web Server
- Set the date and time
- Change the sleep mode setting
- Turn the buzzer on and off
- Change the front-panel display contrast
- Change the units of measurement
- Configure network settings
- Change the graphic language setting
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- View information about the paper
- Paper presets
- Print on loaded paper
- Move the paper
- Maintain the paper
- Change the drying time
- Turn the automatic cutter on and off
- Feed and cut the paper
- Printing
- Create a print job
- Select print quality
- Select paper size
- Select margins options
- Print with shortcuts
- Rescale a print
- Preview a print
- Print a draft
- High-quality printing
- Print 16-bit color images
- Print in gray shades
- Print with no margins
- Rotate an image
- Print with crop lines
- Print on sheet paper
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Color management
- What is color?
- The problem: color in the computer world
- The solution: color management
- Color and your printer
- A summary of the color management process
- Color calibration
- Color profiling
- Color management options
- Perform black point compensation
- Set the rendering intent
- Color emulation
- HP Professional PANTONE Emulation
- Color adjustment options
- Color management scenarios
- Print a color photo for an exhibition (Photoshop, PS driver)
- Print a color photo for an exhibition (Photoshop, PCL3 driver)
- Print a black-and-white photo for an exhibition (Photoshop, PS driver)
- Print a black-and-white photo for an exhibition (Photoshop, PCL3 driver)
- Print a digital album (Aperture, PS driver)
- Print a digital album (Aperture, PCL3 driver)
- Proof the output on the monitor (InDesign, PS driver)
- Proof the output on the printer (QuarkXPress, PS driver)
- Job queue management
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- The paper cannot be loaded successfully
- The paper type is not in the driver
- The paper has jammed
- Prints do not fall neatly into the basket
- The sheet stays in the printer when the print has been completed
- The paper is cut when the print has been completed
- The cutter does not cut well
- The roll is loose on the spindle
- A strip stays on the output tray and generates jams
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Print quality troubleshooting wizard
- Horizontal lines across the image (banding)
- The whole image is blurry or grainy
- The paper is not flat
- The print is scuffed or scratched
- Ink marks on the paper
- Vertical dotted or dashed lines on the print
- Vertical continuous lines on the print
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Bronzing
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- The image is incomplete (clipped at the bottom)
- The image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- The Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Troubleshooting general printer issues
- The printer does not print
- The printer seems slow
- Communication failures between computer and printer
- Cannot access the HP Printer Utility
- Some Color Center options are unavailable
- Cannot access the Embedded Web Server
- Automatic file system check
- No output when printing from Microsoft Visio 2003
- Unavailable driver features when printing from QuarkXPress
- Printer alerts
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
There are three different alerts communicators within your printer's system.
●
Embedded Web Server: The upper-right corner of the EWS screen shows the Printer status. If
there is an alert in the printer, the status shows the alert text. Both the front-panel display and the
EWS show the same alert.
●
Driver: The driver shows alerts. The driver warns about job configuration settings that may produce
a problem in the final output. If the printer is not ready to print, it displays a warning.
●
HP Printer Utility: In the HP Printer Utility for Windows, alerts are displayed in the Items needing
attention pane in the Overview tab. In the HP Printer Utility for Mac OS, alerts are displayed at
the bottom of the HP Printer Monitor panel. In these areas you can find the following:
◦
Printer status
◦
Alerts when the printer cannot print a job
◦
Print-quality and general troubleshooting links
◦
Firmware update notices
◦
Maintenance tools, like color calibration
◦
Access to the job queue, job accounting and printer usage information
◦
Access to some printer settings as well as the network settings.
By default alerts are only displayed when you are printing and there are printing problems. For
example: cartridge low or out of ink or printer out of paper. If alerts are enabled and there is a
problem that prevents printing, you see a pop-up window, which explains why the printer is not
going to print. Follow the on-screen instructions to achieve your required result.
You can configure these alerts as desktop alerts as well.
◦
Using the HP Printer Utility for Windows, alert settings can be accessed from the Overview
tab, from the Support tab and from Tools. There is also an Alert Settings link in each alert
dialog box. Alerts can be completely disabled by setting them to Off in the Alert Settings
window. You can choose to receive alerts only when printing to the printer (default) or any
time a problem occurs. You can also set the alert method: pop-up dialog (default) or desktop
alert.
◦
Using the HP Printer Utility for Mac OS, alert settings can be accessed by selecting HP Printer
Monitor > Preferences > Notification.
By default, the access to the job queue is open to all users. An administrator can set a password
so that users are required to enter a password for:
◦
Seeing job previews
◦
Canceling or deleting jobs
180 Chapter 15 Troubleshooting general printer issues ENWW
General printer issues