User's Guide - (Macintosh OS X)

6. If the paper jam cannot be removed from the back of the printer, raise the printer
cover, remove the paper jam from the front of the printer, and then lower the cover.
Caution Remove the paper jam carefully as it is possible to damage the
printer when removing paper from the front.
7. Reload paper in the paper tray.
8. Turn on the printer.
9. Reprint the document.
Note If paper jams occur frequently, try using a heavier paper. See the
reference guide for paper weight specifications.
Paper problems
Printer does not feed paper
Try one or more of the following solutions:
● Reduce the number of sheets in the paper tray.
● Remove the paper from the paper tray, and then reload it.
● Use a different type of paper.
Out-of-paper message
If an out-of-paper message appears, follow these guidelines.
Paper jam
For information about clearing a paper jam, see the paper jam page.
Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, follow these guidelines.
Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, check the following:
User's guide 43