HP StorageWorks Management Pack for System Center Operations Manager 2007 Installation and User Guide

2. Double-click WEBESEventListener. The Event Properties window appears, as shown in Figure 25.
Figure 25 Event Viewer properties
.
Interpreting WEBES Messages
WEBES Messages enable you to do the following:
• Triggers an event on any component failure and sends it to HP, if linked to ISEE.
• EVA event flow allows distinction between component failure and component removal for most of
its components. For example, the physical removal of a disk drive or power supply is significantly
different from a drive or power supply failure.
• Looks for patterns, combinations, and variations in the event stream. It analyzes the event stream
and looks at the context of each event within the stream. Conditions around a specific event in
the event stream can significantly change the context of that event. WEBES may indicate normal
expected behavior in one case and a clear component failure in another.
• Displays a Consequence message prior to the actual failure or environmental message. This is
because of time-out conditions, but this must not occur frequently or with excessive time differences.
• Reports a component failure once during a predetermined time period (usually 24 hours, unless
a successful repair is detected). When a failed drive is replaced, it is considered a new component
(even if inserted in the same location), because it has a different unique identifier. As a result,
there is no silence period for the replaced drives.
NOTE:
Informational, Environmental and Consequence messages can be distinguished from Failure messages
by the letters CUST: in the short description of the message.
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